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  5. Reviews of StoneHaven Le Manoir - Relais & Châteaux

Reviews of StoneHaven Le Manoir - Relais & Châteaux 4 stars

40 Chemin du Lac des Sables, J8C 2Z7 Sainte-Agathe-des-Monts, Canada

#6 of 6 hotels in Sainte-Agathe-des-Monts

Guests' Choice

Review score

Based on 62 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.6

  • Location

    9.5

  • Facilities

    9.2

  • Staff

    9.7

  • Value for money

    8.8

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 22 May 2024

    10
    The name states for itself: StoneHeaven.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    There are some flying inconveniences, that you can find at any Canadian cottage areas.

    Property kept in top notch status. Well maintained with vintage spirit inside. Outside pool, Jacuzzi and Sauna - definitely Bonus during the staying. Breakfast menu's are multi-choice and quite tasty. If I have a choice to come back, I definitely will.

    Stayed in May 2024

  • Reviewed: 26 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    You have to make sure to book the breakfast in advance. You can’t change your mind on the same morning. You’ll have to order a la carte.

    Everything

    Stayed in March 2024

  • Reviewed: 24 April 2024

    9.0
    excellent
    • Leisure trip
    • Couple
    • Pavilion King Room with Mountain View
    • Stayed 1 night

    The picture on the booking reservation, room type, was not matching with the room we got.

    Dinner and breakfast were excellent.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Everything ! All high quality.. from the staff to rooms to food and spa facilities including the amazing hamman !!

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Pavilion King Room with Mountain View
    • Stayed 1 night

    Bathroom not very well kept had cracks and mold

    Beautiful location nice staff

    Stayed in March 2024

  • Reviewed: 24 January 2024

    10
    Perfection
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Nothing

    The room, the hotel, the spa, the service, the food - all top notch

    Stayed in January 2024

  • Reviewed: 18 January 2024

    10
    IT was the perfect gateaway
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was excellent and everyone was really nice

    Stayed in January 2024

  • Reviewed: 29 December 2023

    9.0
    Great stay, amazing staff, would definitely return.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room we stayed in was on the smaller side, though we were limited to the first floor due to our pet. However, we were still quite comfortable. The only other thing I wish was available was room service, although I can understand how the rooms aren’t setup for that. You can bring any food you like back to the room, but there is no direct room service. Very minor details and would not deter us from returning!

    The Manoir is beautifully well kept, clean, and comfortable. The amenities are lovely and the staff and service was exceptional. The hotel is pet friendly, and the staff took such kindness to our puppy. They even accommodated us with a mini fridge, needed for his food. The food was also delicious, though we only ate in the bar area where we could bring our dog.

    Stayed in December 2023

  • Reviewed: 16 November 2023

    8.0
    Slightly expensive, but mostly worth it. Will go again. It was the off-season & stayed just 1 night.
    • Business trip
    • Couple
    • Superior Suite
    • Stayed 1 night

    The restaurant food selection was missing affordable comfort food. The bar closed too early. The fireplace was not working (but they compensated for this :)). 4 pm check-in was way too late for my taste, basically it made our stay feel short and it forced us to find something to do until it was ready. Hallway was creaky, door should be sound-proofed.

    Service was very friendly and helpful. View was okay, but location on hill was very nice. Public fireplace was appealing. Bed was comfortable and bathroom was large and recently renovated. Concierge was helpful.

    Stayed in November 2023

  • Reviewed: 22 October 2023

    10
    Wonderful and relaxing get-away.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    nothing :)

    Staff were very welcoming, accommodating and happy to answer any questions. They went above and beyond to make our stay special. We had a pleasant surprise note and cookies waiting for us in our room . Beautiful facility with exceptional quality bedding and products.

    Stayed in October 2023

  • Reviewed: 19 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel with exceptional and friendly staff

    Stayed in September 2023

  • Reviewed: 25 August 2023

    9.0
    overnight in laurentians
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    got my breakfast order wrong....

    Historical building, beautiful location, comfy pillow and duvet

    Stayed in August 2023

  • Reviewed: 21 June 2023

    9.0
    Great. Relaxing and food was superbe
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night

    Hammam was closed . Had to call service desk to have it opened. Jacuzzi need stronger jets and hotter water. Same for Hammam, Temperature was not hot enough.

    Break fast was excellent. Fresh and local produce was used

    Stayed in June 2023

  • Reviewed: 21 February 2023

    8.0
    Lovely place, we especially enjoyed the hot tub!
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    We ordered some basic toasts and they were totally burnt. We got a second batch that was better but not great.

    Stayed in February 2023

  • Reviewed: 27 September 2022

    10
    Great hotel with an amazing restaurant
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    n/a

    What an amazing hotel! The hotel decoration in the common areas was beautiful, the room was nice and comfortable, with a great shower. The restaurant is an experience in itself: we had a great dinner (best during my 2weeks in Canada), with nice local beers and a perfect view to the nearby lake. Breakfast was above expectation: I had the best pancakes ever. And the staff was so nice and helpful, they really made an effort to help us, including arranging a ride back to the cycling trails for us and our bikes in the morning! I would definitely stay here again.

    Stayed in September 2022

  • Reviewed: 19 August 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    staffer who checked in (Caroline?) was very friendly and helpful, pool and hot tub were great, grounds were spectacular

    Stayed in August 2022

  • Reviewed: 15 August 2022

    10
    Beautiful stay in the Laurentians!
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night

    Nothing! It was an outstanding stay.

    Amazing experience! The property is beautiful with lush gardens, a wonderful heated pool, and a delicious restaurant. The staff was so helpful and welcoming and provided great hiking recommendations in the area. We also enjoyed the little town with nearby bakeries and coffee shops close to the lake.

    Stayed in August 2022

  • Reviewed: 7 August 2022

    9.0
    Beautiful and unique hotel , will come back for more !
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing Should be “adults only” just my opinion

    Amazing place, couldn’t stop taking pictures. Beautiful all around 5 star staff Comfy room (queen basic) Lake access, city close. Top location The pool was my favourite place on a hot summer romantic weekend

    Stayed in August 2022

  • Reviewed: 16 July 2022

    9.0
    Would certainly stay again, but...
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    We had to wait until almost 4 for housekeeping. Our bare feet learned the room was not swept or, if it was, it was done hurriedly. Our room was not the best equipped. For instance, we had to hunt down an iron. Also robes were not in the room. Maybe the iron thing was because our room was so tiny there wasn't much place to store it. I mean, it was a small room. We ended up keeping the board in the bathroom. By the way, the bathroom was as large as the sleeping quarters, and it was really nice. As for the robe thing, it wouldn't have been a big deal, except it looked like others had them. So it seemed like we just got overlooked. If that's wrong, my apologies.

    The reception and restaurant staff were amazing. Meals were fantastic. Grounds were pretty. Molton Brown bath products were a nice touch. There were some wonderful places in the hotel to sit and read a book. It was a warm, inviting place to relax for a few days. Would definitely stay again, but would make sure to get a larger room next time.

    Stayed in July 2022

  • Reviewed: 5 July 2022

    10
    Highly recommended
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    The hotel is breathtaking, a jewel of the Laurentides. The view over Lac des Sables is amazing. The staff went above and beyond to make our stay a memorable one.

    Stayed in July 2022

  • Reviewed: 1 July 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    The staff were exceptional and the food was incredible. The location is gorgeous, too.

    Stayed in June 2022

  • Reviewed: 18 June 2022

    10
    Very relaxing and luxurious!! Also, the food is amazing!!
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Amazing views, wonderful facilities, and very helpful staff

    Stayed in June 2022

  • Reviewed: 18 June 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The staff is super great, attentive to our needs. Great emplacement.

    Stayed in June 2022

  • Reviewed: 12 December 2021

    10
    Fantastic gateway to relax, disconnect and depending on the season, enjoy the beautiful laurentians.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    There were many fireplaces but they were all gas, of course I would have preferred wood, but the law doesn't permit it!

    The place is a restored historic treasure, elegant, refined, and luxurious with the staff to match. The lobby and guest areas were each a theme from when the place was construct but with modern touches. Our room had rich linen, a comfy mattress, and details plentiful from the past.

    Stayed in December 2021

Showing 1 – 25

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