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Reviews of Sunrise Resort 4 stars

11 SUNRISE COURT , K0L 1J0 Buckhorn, Canada

#2 of 3 hotels in Buckhorn

Guests' Choice

Review score

Based on 42 hotel reviews

7.9

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.8

  • Facilities

    7.8

  • Staff

    9.2

  • Value for money

    8.1

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 28 July 2023

    8.0
    Overall an enjoyable stay, great views and opportunities to see wildlife. Great location.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms didn’t have air conditioning and there were periods of the day that were quite hot. They do provide a fan. The beach is super small and very reedy so, not very nice for swimming. The kayaks they provide are limited in numbers and hard to get access to, as kids would mostly use them to play in around the beach so it was hard to get one to use on the lake to check out the view/nature.

    Great location. The view was gorgeous, lots of opportunities to see wild life, and free kayak/canoe usage. A 5 min walk to the lock 31, where we got to see boats pass through. The park around the lock was beautiful to walk around and sit and relax with more gorgeous lake views. Also close to damn to view and walk across. Walking distance to many restaurants. A short drive to see the Adam and Eve rocks ( 5 mins) and a 10 min drive to the beach with a sandbar, which was great for swimming. Staff super friendly and helpful.

    Stayed in July 2023

  • Reviewed: 7 September 2022

    8.0
    Staff surpassed expectations
    • Leisure trip
    • Family with young children
    • Three-Bedroom Cottage
    • Stayed 3 nights
    • Submitted via mobile

    Access to the lake to swim

    Stayed in September 2022

  • Reviewed: 22 August 2022

    9.0
    Had a really nice stay with my daughter. Beautiful area.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 4 nights

    Did not like the weedy swimming area.

    Ray was an excellent host. Was very kind, and hospitable.

    Stayed in August 2022

  • Reviewed: 1 August 2022

    7.0
    very nice view , quiet and peaceful
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 7 nights

    no meals service

    Stayed in July 2022

  • Reviewed: 10 July 2022

    8.0
    We had a great relaxing week here
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 7 nights

    The room was large, comfortable and clean and had everything we needed. We had a great view over the lake. It's an easy walk over to the locks to watch the boats and to go into the village for coffee, ice cream or dinner! There are good amenities like paddleboats, canoes and kayaks to use, and a communal firepit. There is also a small sandy beach and swings for the kids. Raymond and Doris are very kind and helpful. We'll be coming back.

    Stayed in July 2022

  • Reviewed: 2 July 2022

    8.0
    Overall is a very good experience, cottage is clean, cozy and convenient.
    • Leisure trip
    • Group
    • Three-Bedroom Cottage
    • Stayed 3 nights

    Wifi is a bit slow and easy to get disconnect. Bed mattress is too soft to me.

    Cottage is clean, convenient, got everything you need in a cottage, good view, just front face water. There are BBQ stove, tables and chairs for BBQ. Inside got kitchen. They have a small house for you to kill and clean fish, with all the tools. Supermarket and restaurant is nearby.

    Stayed in July 2022

  • Reviewed: 27 June 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Two-Bedroom Cottage
    • Stayed 7 nights
    • Submitted via mobile

    The staff are wonderful and people are so friendly - cabins are right on the water and the location is central with lots to do in the area - Had a good time

    Stayed in June 2022

  • Reviewed: 17 June 2022

    8.0
    Very good
    • With a pet
    • Leisure trip
    • Couple
    • Two-Bedroom Cottage
    • Stayed 3 nights

    Not too much!

    The manager and his wife were, kind, courteous and bent over backwards, trying to make sure that we enjoyed our stay!

    Stayed in June 2022

  • Reviewed: 20 August 2021

    9.0
    Excellent getaway with great staff and value
    • Leisure trip
    • Family with young children
    • Three-Bedroom Cottage
    • Stayed 7 nights
    • Submitted via mobile

    One and only wish was that there was a fire pit at our cabin. Everything else was great.

    Nice and quiet. Great staff. Fun holiday

    Stayed in August 2021

  • Reviewed: 4 August 2021

    8.0
    In general it 's a good place to stay and will come back next year.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Cottage
    • Stayed 5 nights
    • Submitted via mobile

    The bathroom and kitchen are old. They can be cleaner.

    It 's great location and the area is beautiful. The staff is friendly and always available for services.

    Stayed in July 2021

  • Reviewed: 25 July 2021

    9.0
    Excellent vacation with a fabulous lakeview
    • Leisure trip
    • Couple
    • Two-Bedroom Cottage
    • Stayed 5 nights
    • Submitted via mobile

    Everything was perfect

    Raymond the manager was an excellent host from start to finish. Cottages are well maintained. Sitting on the lake the view was incredible. I would highly recommend Sunrise. I spoke to several people who mentioned they had been going there for 34 and 20 years.

    Stayed in July 2021

  • Reviewed: 22 July 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The resort is great! Personally, I just like a beach. But everything about this place is well done!

    Stayed in July 2021

  • Reviewed: 10 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Cottage
    • Stayed 3 nights
    • Submitted via mobile

    There was some road traffic, but that is to be expected

    Being so close to the lock and town, it was nice watching the boat go through.

    Stayed in August 2023

  • Reviewed: 1 September 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Three-Bedroom Cottage
    • Stayed 3 nights
    • Submitted via mobile

    The cabin was in very poor condition. Floors were all quite slanted and bounced a lot. Definitely a mouse problem as we had to clean all the dishes in the kitchen because they smelled. There were three bowls and 4 plates all of various sizes in a cabin designed to sleep 6. Cups and glasses all looked like they were won or taken home from different restaurants. All plastic and low quality. This was billed as a family cabin but there wasn't enough plates, cups, bowls or glasses for us to have a meal together. Only one outlet on the entire upper floor where the bedrooms were, with no air conditioning we couldn't even plug in fans. Shower had no pressure and the bottom wasn't sealed so the water just flowed under it to the floor. Fridge was dirty, everywhere where they had updated electrical or plumbing was simply left exposed without trim or drywall being replaced and could easily be accessed by the kids. Had to block off sections of the cabin. WiFi was spotty at best and this matters with young kids when the weather gets lousy. Again, this was listed as a family friendly cottage, not a fishing/hunting lodge. This would have been okay for a fishing party that was spending no time in the cabin but with a family it was a pretty awful experience. To repeat, this was billed as a family friendly cottage, not a fishing/hunting lodge. That's why I expected a higher quality, especially at over $300/ night We ended up buying all paper and plastic kitchen supplies and then ordering out for food instead of cooking in the kitchen. One of our family members has bouts of vertigo and the upstairs was so slanted and the floors so wobbly they had to sleep on the futon in the living room. Overall we were very disappointed with the whole experience. Definitely will not recommend or return.

    The waterfront, docks and boats were close and nice. The staff was very polite

    Stayed in August 2023

  • Reviewed: 27 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff are amazing!

    Stayed in June 2023

  • Reviewed: 10 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing fancy , for the price was great

    Great location and excellent staff , Ramon and his wife were great to us and was always asking if we need anything

    Stayed in June 2023

  • Reviewed: 3 August 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Cottage
    • Stayed 3 nights
    • Submitted via mobile

    Shower

    Location and staff

    Stayed in August 2022

  • Reviewed: 30 July 2022

    10
    Enjoyable stay at a friendly resort.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Cottage
    • Stayed 7 nights
    • Submitted via mobile

    nothing to complain about

    Very close to town. Great wifi and TV. Fantastic amenities with the community fire pit and kayaks,SUPS, canoes and paddle boats. Raymond and Doris are fantastic hosts, always busy and so friendly. We will be back soon!

    Stayed in July 2022

  • Reviewed: 1 October 2021

    4.0
    I wouldn’t go back, let’s put it that way
    • Leisure trip
    • Family with young children
    • Three-Bedroom Cottage
    • Stayed 7 nights
    • Submitted via mobile

    The place is good for people who owns boats .. we didn’t .. and not place to swim or sunbathe

    The cottage were well stock with essentials

    Stayed in September 2021

  • Reviewed: 7 September 2021

    3.0
    NOT Worth The Price! Cleaning, Updating Desperately Needed!
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights

    *The cabin was dirty - the kitchen, FILTHY! I spent FOUR hours cleaning the kitchen and bathroom. The stove was really disgusting. It had filthy burner savers - with lots of burnt food. Under the burners was a LOT of mouse droppings. I spent over an hour scrubbing the stove and had to request new burner savers from the owner. *The dishes included in the cottage were disgusting! The ONE included coffee mug was cracked through. *The website clearly stated that the cottages are deep cleaned due to Covid. I assure you that this is NOT the case. *The pull out couch bed was broken. It collapsed when we tried to sit / lay on it. We showed the owner who couldn't repair it. We ended up putting the uncomfortable mattress on the floor. When we pulled the bed out, there was old food underneath it. *The bed had ONE single flat sheet and a blanket. There was NO top sheet. I wonder if the blanket we slept under was truly clean. *We needed extra towels and sheets for the pull out couch. We were charged $20 for ONE SINGLE flat sheet, a small towel, hand towel and face cloth. When I questioned the owner on this policy, I was informed it was due to having to clean extras. *Washroom plumbing: SERIOUS issues. We had to use single ply toilet paper, which ripped, it was so thin. The owner told us to flush several times EVERY TIME we used the toilet, to ensure that the pipe didn't clog. My child was terrified to go to the bathroom out of fear of clogging the pipes. *Shower: Filthy. Water damage. The first time we used it, it wouldn't drain. We had to contact the owner, who came and pumped it out a bucket at a time, and then accused us of putting too much down the toilet... WHY WOULDN'T we follow the rules? *Property: MESS. Debris everywhere. No landscaping. *Boats for rent were broken. We were unable to rent one despite being told we could do so. *No offer of a discount for deep cleaning the entire cabin. Just a thanks and request for a good review.

    *Raymond the owner was SUPER friendly and responsive when we had issues. *The view from our cabin was spectacular! We were right on the water. *The cottage was very spacious with big windows. The fridge, stove and BBQ worked very well. *WiFi was excellent and strong. Allowed us to use our Firestick to watch movies with the family on the cool evenings.

    Stayed in September 2021

  • Reviewed: 28 August 2021

    10
    Going back next year
    • Leisure trip
    • Family with young children
    • Three-Bedroom Cottage
    • Stayed 7 nights
    • Submitted via mobile

    Everything was great. The only thing us the fire pitt it was first come gets it.

    Everything

    Stayed in August 2021

  • Reviewed: 20 August 2021

    10
    Amazing resort, amazing owners.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Cottage
    • Stayed 8 nights
    • Submitted via mobile

    I had to leave, bc of family issues so had to cut trip a bit short.

    I felt the whole experience was amazing. The owners are top notch, extremely helpful. And so kind. Over all, did not find previous negative reviews accurate in the least.

    Stayed in August 2021

  • Reviewed: 13 August 2021

    1.0
    Poor experience
    • Leisure trip
    • Family with young children
    • Three-Bedroom Cottage
    • Stayed 3 nights
    • Submitted via mobile

    The place didn’t look like it was cleaned up properly at all, there were dead bugs all over the place and the bathroom and kitchen looked filthy. There was no AC, which was to be expected, but I suppose I expected a little more than a single fan for 6 guests that looked and felt like it was falling apart. The shower was LAUGHABLY small, and keep in mind, I’m only 5’2 with a small build. My family members who were far taller or carried a larger build had to basically shrivel themselves up to keep from touching the shower wall that again, looked filthy. The boats and ships that were free to use were even nastier than the cottage itself. There was dirty water with bugs all over in the boats as if they were just never once cleaned out since being purchased. There was also not much to do in the area, so we couldn’t even think of too many things to do to escape the heat and discomfort in the cottage itself. Overall, a horrible experience. We rented 3 nights but ended up leaving the second day. The only plus side was how nice the staff was.

    Stayed in August 2021

  • Reviewed: 26 July 2021

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Ray was a great man. place is at a perfect location, very easy to get around. and walking distance to awesome bars and restaurants. His place is great, very clean and has everything you need. (ray) was also very helpful since the beginning, available at all times whenever I had any questions. Totally recommend it.

    Stayed in July 2021

Showing 1 – 25

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