The only drawback for me was that I would have preferred having breakfast available in the hotel. But having a fridge in my room made it possible to store breakfast items.

Everything was wonderful. Sabine, the owner, is friendly, obliging, knowledgeable and kind. The bed and shower and cleanliness of the rooms were all excellent. My sister and brother-in-law joined me there for two days and we were able to eat our breakfast downstairs, which was a pleasure. Coffee was available free downstairs during certain hours. The decor was thoughtful and tasteful. I would definitely return to Swiss Hotel.

Stayed in May 2024

Amazing owner

Stayed in April 2024

Every thing inside the house includes the staff 👌

Stayed in March 2024

Room was small but VERY efficient

Excellent location Charming building Quality fixtures

Stayed in January 2024

Secure, great location, quaint with so much character. The staff were awesome!

Stayed in January 2024

Location and very comfortable

Stayed in November 2023

Building is a bit old. There's no dedicated shampoo or body wash

Good reception and good location

Stayed in October 2023

Our room was smaller than expected.

Central location, easy walk to Down Town. Very clean and safe.

Stayed in August 2023

If the people in the neighbouring rooms happen to be early risers, you'll hear the knocking about. It's not a totally soundproofed place (although I was in the smallest room-grade on the ground floor). However, I heard no sound from the street or traffic.

I LOVED this hotel. It felt like an ideal version of a small-hotel stay in Europe: clean, comfortable, not high luxury but run by owners who care and who fill the place with little well-thought out touches. There's coffee in the morning in a lovely common room or in the garden. It's a very central location, sandwiched between the heart of downtown and the university, in an old neighbourhood with Victorian-era houses and churches. Caveat: as an old neighbourhood, it is also home to a couple of homeless missions and social services - just in case the presence of the users of those services would be troubling to you. However, the hotel is a cozy treat, and the neighbourhood deserves to be appreciated for its history and beauty.

Stayed in September 2023

The room was comfortable, pleasant, and quiet and the staff were welcoming and friendly. The location was also very convenient, within walking distance of all the downtown areas.

Stayed in August 2023

Our room was very small

The attention to detail and quality fittings. It was spotlessly clean. We were able to access everything we wanted to do in Ottawa from the good location

Stayed in August 2023

The location is right downtown and close to all the tourist hotspots but the neighborhood is a little rough - not something the hotelier can fix. But I appreciate the super bright outdoor lighting and two locked front doors. I felt quite safe during my stay.

Lovely hotel - the decor is fantastic and very welcoming! I really appreciate the comfy mattress and great AC. The red and white coloring, mod chairs, glass tables, and nice linens in the room make it feel very posh.

Stayed in August 2023

The downtown core has a lot of homeless

The staff was amazing treated you like family

Stayed in August 2023

Clean and antique furniture. Manager was excellent.

Stayed in August 2023

Not a big issue, but there are only a few parking spots by the hotel so we were advised to park elsewhere as I messaged to enquire. It would be helpful to know in advance about parking - we had to park in the shopping centre overnight and it was $30 Canadian dollars.

A great location, clean room, lovely hot shower and very helpful and friendly staff. The owner was lovely and gave us lots of great information about the town and the surrounding areas. Very nice cappuccino in the morning!

Stayed in August 2023

Room is small

Quite and clean

Stayed in August 2023

Smaller than we are used to, but efficient. It had everything we needed

The room was clean and comfortable and the location was very walkable to all the Ottawa sites

Stayed in August 2023

Not a very comfortable bed, bad WiFi (weak signal and regular disconnects).

Nice staff, good location

Stayed in August 2023

Vert clean, beautiful interior design, classy yet cozy. Especially liked the red touch - red accent chairs, red flowers on the lobby, red tiles in the bathroom. Even the kettle was red!Felt like a trip to Europe. Lives up to its name “Swiss Hotel”. Very friendly , helpful staff.

Stayed in August 2023

It was extremely clean and neat and tidy and cute. The staff was extremely welcoming and helpful.

Stayed in August 2023

Location is very good, it is clean and has good managers.

Stayed in July 2023

There were so many homeless / people on drugs in the carpark right opposite the hotel. It was a bit confronting and I wouldn't want to be walking around alone or at night. But unfortunately I don't think that's unique to this hotel... In terms of the room itself, the air-conditioning was a bit temperamental and the quilt was very heavy and hot with no top sheet so it was difficult to get the temperature right for sleeping. But otherwise the bed was comfortable.

Clean and tidy. Everything seemed quite modern and we'll kept. Staff were very friendly.

Stayed in July 2023

Would have been nice to have breakfast and more available parking . Unfortunately the homelessness situation in Ottawa is very evident and is in direct proximity to the hotel

Cleanliness , comfort and staff .

Stayed in June 2023

Lovely guest and a really great place to stay. The only thing is, if you have a heavy bag and are on the second floor it can be tricky to manoeuvre the bag up and down the stairs. That aside, the host was absolutely lovely and and the room pristine. I enjoyed the short stay and was impressed with the facilities. Top notch.

Stayed in June 2023