1100 Burrard Street, V6Z 1Y7 Vancouver, Canada
#42 of 72 hotels in Vancouver
Guests' ChoiceBased on 1278 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
9.1
Facilities
8.3
Staff
9.1
Value for money
8.1
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 April 2023
Martin
CanadaNoise made by some guests in other rooms.
Helpful and polite staff.
Stayed in March 2023
Reviewed: 30 March 2023
Hoa
CanadaNoisy, no sound proof.
Location
Stayed in March 2023
Reviewed: 28 March 2023
Susan
United StatesParking
Great walkable location, great coffee shop, quaint sitting area in the center with fire pit and games
Stayed in March 2023
Reviewed: 25 March 2023
San
CanadaJust something in the bathroom to put our clothes on.
Clean, fresh and comfortable. We just needed a small piece in the bathroom to put clothes on. Personal was friendly, helpful and made us feel welcome. Location was absolutely awesome. We could walk everywhere we needed to be.
Stayed in March 2023
Reviewed: 23 March 2023
Janis
SwitzerlandThe room has little light, during daytime as well as with the lamps at night.
Very uncomplicated and convenient room with plenty of facilities in the hotel.
Stayed in March 2023
Reviewed: 21 March 2023
Kaloucokovale
Canadaparking was difficult.
location. rooms were okay.
Stayed in March 2023
Reviewed: 20 March 2023
Jeffery
CanadaN/A
It was across the road from St. Paul's Hospital where I had an operation in the morning. The staff were very helpful and accommodating and made my stay very pleasant
Stayed in March 2023
Reviewed: 19 March 2023
Kyle
United KingdomTiny issue. Attention to detail within bathroom - paintwork chipped in bath and cement starting to crumble on bottom scurting board, made it look run down.
Great location. liked the set-up of how the rooms were situated. Brilliant coffee shop attached.
Stayed in March 2023
Reviewed: 19 March 2023
Beverly
Canadacan’t think of anything
loved the location, close to everything we were doing
Stayed in March 2023
Reviewed: 19 March 2023
Elizabeth
Canadathe parking was full when we arrived in the early evening and although they directed us to close parking it was a bit of an inconvenience as my husband has mobility issues
rooms a good size, very clean with comfortable beds.
Stayed in March 2023
Reviewed: 14 March 2023
Bryanne
CanadaThe parkade is not suitable for larger vehicles. We had a very hard time getting our truck in. The rooms are quite small so not an ideal place if you're looking to relax.
Staff was friendly and check-in was easy. The room was clean and the location is great. The outdoor facilities (firetable, chairs, etc.) are awesome but the weather wasn't suitable to use them. Very affordable for what you get!
Stayed in January 2023
Reviewed: 8 March 2023
Lisejane
CanadaAlthough the location is convenient, it is across the street from a hospital emergency room. There is a fair amount of street noise.
Beds are exceptionally comfortable and pillows were outstanding. Bathroom well equipped and large screen television. Supplied tea was superb.
Stayed in March 2023
Reviewed: 4 March 2023
Hugo
Taiwana rat in the room
the staffs are very friendly and helpful
Stayed in March 2023
Reviewed: 27 February 2023
Carolyn
Australianoise on the street
very obliging, able to leave luggage.
Stayed in January 2023
Reviewed: 23 February 2023
Wendy
CanadaThe coffee maker didn’t work in the plug it was plugged into (which was an extension with plugs usb charging ports), so I called for help and they said someone would come. No one came, so I called again twice and no one came. Eventually I moved it and tried a direct outlet and it worked. The staff were apologetic, but it took over an hour to have a simple coffee which was a bit annoying.
The room was clean, with a comfortable bed and a nice bathroom. The staff were friendly. The art was unique and interesting.
Stayed in February 2023
Reviewed: 23 February 2023
Gökhan
Canadanothing to complain about it
location, lay out the hotel and stuff
Stayed in January 2023
Reviewed: 22 February 2023
Nikki
CanadaLocation was great. 10 min walk to Robson street. Cafe and burger restaurant connected to hotel. A few cafes and grocery stores within 5 mins walking distance. It is a older building but the hotel is as clean as it can get. There is also a middle section where guests can sit with a central fire and a ping pong table. Great hangout place with greenery around.
Stayed in February 2023
Reviewed: 22 February 2023
Sawyer
CanadaThe rooms were a bit small
The price is great and the rooms have fairly modern amenities. The shower has good water pressure.
Stayed in February 2023
Reviewed: 19 February 2023
Tina
United Statesnothing!
retro vibe, great location, comfortable bed!
Stayed in February 2023
Reviewed: 13 February 2023
Jordan
Canadasmall bathroom sinks
great location, clean cozy rooms
Stayed in February 2023
Reviewed: 12 February 2023
Benjamin
United KingdomComfy bed, enormous TV, good WiFi, great location, friendly staff, free bicycles
Stayed in February 2023
Reviewed: 11 February 2023
Sean
United StatesThe parking situation was a little dicey.
Location was great at a great value.
Stayed in January 2023
Reviewed: 9 February 2023
Georgina
CanadaNo hot water in the morning.
The staff
Stayed in February 2023
Reviewed: 8 February 2023
Rita
Canadasmall rooms
location, cleanliness
Stayed in January 2023
Reviewed: 8 February 2023
Dennis
CanadaCould do without the homeless drug addicts outside.
Cool spot. Good staff.
Stayed in February 2023
Mount Pocono, USA
Bernbeuren, Germany
Campo Tures, Italy
Alvorge, Portugal
Ostuni, Italy
Lisbon, Portugal
Olympos, Turkey
Uttoxeter, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content