7 Clarence Square, M5V 1H1 Toronto, Canada
#77 of 114 hotels in Toronto
Guests' ChoiceBased on 2467 hostel reviews
7.6Cleanliness
7.9
Comfort
7.8
Location
9.2
Facilities
7.8
Staff
8.0
Value for money
8.1
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 June 2024
Muhammad
Saudi ArabiaThey took my credit card information including CVV, which is purely secret and personal without this they refused to check-in although I already paid my booking account.
It's calm location, best and clean environment.
Stayed in May 2024
Reviewed: 2 June 2024
Jan
New ZealandHomelessness in the park across the street. Late checkin turning on main light @ midnight!
Close walk to Union Station
Stayed in May 2024
Reviewed: 30 May 2024
Estallo
Canadanone
downtown
Stayed in May 2024
Reviewed: 27 May 2024
Georgia
CanadaIf you arrive after 9pm (even if ur flight was delayed) you have to pay a fee of $15… rip off!!
Good location and rooms were clean.
Stayed in April 2024
Reviewed: 25 May 2024
Clare
United KingdomComfortable and quiet with easy access to public transportation.
Stayed in May 2024
Reviewed: 21 May 2024
Calista
United StatesBathroom could be bigger and newer. But it functioned as intended - shower for showering, a sink and a toilet.
Location is just a 20 minute walk from Union Station Bus Terminal. The walk is through skyscraper neighborhood, I felt safe walking there around dawn. The hostel itself is across the street from a park where it looks like there is a homeless encampment? There were a few tents there in April 2024. Its existence never made me worry about my safety. Dormed beds are fine. Nice privacy curtains.
Stayed in April 2024
Reviewed: 21 May 2024
Eliane
SwitzerlandThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 17 May 2024
Indu
United Kingdomi couldn't find anything that i didn't like
It was very good many types of options to eat and drink also good location and near to C N tower that walking distance
Stayed in April 2024
Reviewed: 17 May 2024
Tanya
United StatesI did not like the extra charge due to late check-in. The bunk beds do not have charging stations on the top beds.
Great location in the city centre with easy access to the metro and street car, and other attractions. The breakfast was fine; just dry cereal, tea, coffee, fruit, and light snacks. Juice would have been nice.
Stayed in April 2024
Reviewed: 13 May 2024
Renata
United KingdomThey take your bank card details and keep for weeks, as a guarantee x any demage . It does not matter how long you stayed and when you left. They should check straight away at the time of check out and destroy the data. All those weeks I don't know who has access as the reception staff was changing every few hours. I was served by night security officer. Unbelievable .
Location, services, good WiFi. I stayed only one night. Recommended
Stayed in May 2024
Reviewed: 12 May 2024
Eleanor
United KingdomNothing really, the kitchen got a bit crowded in the mornings but there was plenty of other space to eat etc
It was really clean and definitely enjoyed the included breakfast! A really nice touch for a hostel
Stayed in May 2024
Reviewed: 12 May 2024
Azhar
LatviaNothing much to complain
Very central location. Easy to access city.
Stayed in May 2024
Reviewed: 6 May 2024
Alana
CanadaThe safes in the room were locked and not usable as far as instructions read. We had a short stay so we didn’t bother asking for help with same. The booking site said it had ironing facilities and we were banking on using them as we were coming straight from an airport and getting ready for a wedding. They informed us that they no longer have them and we used my hair straightening iron to the best of our abilities. We were in a more private room (which was kindly switched for us) but it was very hot on the highway level- we had to open our window and there was no screen on the window. It was worth the flies coming in to keep it open though. Small things- definitely affordable and would still recommend staying there for location, price, and kind staff. The lobby was clean, decorated nicely.
The staff were very helpful and accommodating :)
Stayed in May 2024
Reviewed: 6 May 2024
Nicolas
CanadaShower takes a long time for hot water. Homeless camp in front of the place. They're not too troublesome but it's worth mentioning.
Good location. Kitchen available.
Stayed in May 2024
Reviewed: 6 May 2024
Gawalewicz
CanadaGreat place to stay. Reasonable price for Toronto, good central location
Stayed in May 2024
Reviewed: 5 May 2024
Friedrich
GermanyThe staff wasn’t super friendly but I really only talked to them for 2 min. Everyone else was very friendly.
Breakfast is included and quite nice, the room was big, clean and comfortable and the location is THE BEST!
Stayed in May 2024
Reviewed: 1 May 2024
Bavani
AustraliaNothing much, was good enough.
Location was good, beds were clean. People were generally respectful and minded their own business.
Stayed in April 2024
Reviewed: 30 April 2024
Anna
GreeceThe wasn't a small self to put my eye glasses by the bed.
The room was spacious and clean. The location was good. There was a good connection with busses and tram. The bed has curtains that give you privacy.
Stayed in April 2024
Reviewed: 29 April 2024
Carole
United KingdomVery good and a nice breakfast incl in price. Great location
Stayed in April 2024
Reviewed: 27 April 2024
Sanghamitra
United KingdomStaff were a bit hit and miss which was a shame given the quality of the hostel otherwise. No toiletries were provided which was a bit disappointing. Room got cold at night and I did not see a functioning heater so I’m glad I was travelling at a warmer period.
Perfect location, and very reasonably priced compared to other downtown accommodations and what was offered. Beds were large and comfortable. Shower was clean. Breakfast was sufficient and included in stay. Would recommend.
Stayed in April 2024
Reviewed: 26 April 2024
Annie
CanadaSmelly bathroom…. Staff seems to do the strict minimum and are probably the less smiling and helpful I have met in decades of travel - all but one person. (They are very friendly between them thought) Hard to know who is actually working or just hanging… Based on my experience and the ones from fellow travellers no idea why a whatsapp number is provided for late checkin. You will not be answered. Being charged 15$ for late checkin was also a first…
The location is excellent, simple but free breakfast was a plus and well made bunk bed with curtains gives a sense of privacy. Lockers in the room was sufficient. Big kitchen as well. Enough space in the room in my opinion and few spots to relax.
Stayed in April 2024
Reviewed: 25 April 2024
Adam
CanadaThe staff at the front desk were not very attentive to help us check in or out. They were acting like they were busy on the computer and not wanting to assist us. We also received attitude when asked if we could leave our luggage at the hostel before check-in. We were not asked to put our name on the luggage so anyone could have taken our belongings before checking in.
Being able to drop off luggage before check in.
Stayed in April 2024
Reviewed: 24 April 2024
Ruth
United KingdomAll good
I visit Toronto frequently for family reasons so good to be able to self cater for meals and breakfast included is an added bonus. Curtains around the beds in the large dorm offered privacy and it was very quiet at night
Stayed in April 2024
Reviewed: 24 April 2024
Juliana
United StatesI stayed in a bunkbed and it was really noisy and it shaked a lot. The electricity of the bathroom dropped down due to their hairdryer they provide there, it was around 9pm and they didn't fix it until the next day, a lot of people complained because there was no way to take a shower. In front of the hostel there is a lot of people living on the streets, it didn't seem a safe place at all.
Location was really good, close to the main touristic points, train station, places to eat. Clean and quiet in general.
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content