12788 Ross Place, V3V 6E1 Surrey, Canada
#2 of 16 hotels in Surrey
Guests' ChoiceBased on 116 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
9.0
Staff
9.0
Value for money
8.9
Free WiFi
10.0
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End of dialog contentReviewed: 28 May 2024
Eden
United StatesOur room was superb We paid them on the phone 📞 We called them to be sure they have the room we want and hit the price abd paid few days before arrival Room was pretty and cleaned We are happy
Stayed in May 2024
Reviewed: 28 May 2024
Piran
United StatesEverything was in downtown full We searched and found surrey city close by We loved the photos and booked on line but there was no way to pay except we called them and paid over the phone We could pay interact and we did All went well
Stayed in May 2024
Reviewed: 27 May 2024
Sara
United KingdomThey were so nice to host us where no hotel around was less than 1200 in that day There was Indian function and all were full We called them and they said only one left and told us price We read our card on the phone and upon arrival we signed receipt and got one copy for ourself We surprise even how some review says wrong They might be those of bad experience in running the card in other stores Any how thanks 🙏 1000 times We are happy 😃
Stayed in May 2024
Reviewed: 26 May 2024
Bozorg
United StatesI could not believe to see this beauty all in one It was really a royal palace We booked room studio in VIP floor Stunning 🤩
Stayed in May 2024
Reviewed: 26 May 2024
Shultana
United StatesWe choose it again Super host Nice clean rooms Comfortable beds Great garden to walk Quiet Well priced Only matter is after we send request we get auto confirmation but I means we must be aware if our card had went through as they charge before arrival Prepayment method So my advise if be sure you have funds and about 5 percent is for card reader Hidden charges That is like square card creamer we used and paid 5 percent We highly recommended this beautiful place
Stayed in May 2024
Reviewed: 26 May 2024
Edward
NetherlandsWe had a booking let me go not sure that Alqattan is valid or they can make the card on file or not so we decided to call them and he confirmed that they cannot read the card so really tell caught on the phone they charge us we had no problem we such as that out other friends that might come to their property pay them ahead otherwise sometimes they don’t have them already on the booking that shows that is confirmed especially for us that are cut it and go true and since that the kettle black just send yes to us but it was not valid I need to have our credit card be invisible to the property so it was fair for us
Stayed in May 2024
Reviewed: 26 May 2024
Tannaz
United StatesOur credit card did not go through and we lost our booking However we had confirmation We had no choice to upgrade and book other suite But it was our fault Next time we must be sure to use valid card They method is as prepayments before arrival for some busy days
Stayed in May 2024
Reviewed: 26 May 2024
Hadem
GermanyVery great host
Stayed in May 2024
Reviewed: 26 May 2024
Moham
NetherlandsThere was no way to add our card to our booking request and we noticed calling them is possible So we provided card info and they charged over the phone They said they cannot hold rooms if we do not pay ahead
Stayed in May 2024
Reviewed: 26 May 2024
Oluye
United StatesHost was super nice and accurate We needed to have our card on file abd we did not So room goes to other one However they guided us to other sister company and we were received nice
Stayed in May 2024
Reviewed: 25 May 2024
San
CanadaGood to book They have different types of rooms and suite for all types of budgets It is us to choose which room we want I suggest you use fluttering to see if room has shared bath or private and pay for it not to loose it They say pay on arrival It means they can hold it as long no one come sooner to pay for it If you want it books fully as if our experience we suggest you pay over the phone to them ahead
Stayed in May 2024
Reviewed: 25 May 2024
Cihanda
CanadaThe best
Stayed in May 2024
Reviewed: 25 May 2024
Laremi
United StatesHey To book Hotel with them is better than saving money and get room with shared bath Thanks
Stayed in May 2024
Reviewed: 25 May 2024
Damir
CanadaWe Didn’t know Tax and service fee is not included by mistake without it is cheaper by arrival day showed us the company price of it was our fault. We didn’t see I decided to downgrade the room because if you didn’t have that budget but even downgrade room wasn’t comfortable one for us. Downgrade room had a queen bed kitchen in front of the room shirt and two room using one bathroom that was pretty cool. The garden was magnificent and beautiful. We love that.
Stayed in May 2024
Reviewed: 25 May 2024
Alex
IndiaYou have no company I see you again
Stayed in May 2024
Reviewed: 25 May 2024
Kamsataka
EgyptWe noticed they have two properties side-by-side on the same line is like Mutti mansion on one land and be sure that you and Bhupinder like fun that you want to be some of them has shared bathroom some of them or totally different with a private bathroom, so all the cheap or not Gold remember they chose with a shared bathroom. Upon our arrival we noticed that you have make a mistake the upgraded with the private suite private bath and you’re totally satisfied.
Stayed in May 2024
Reviewed: 24 May 2024
Aliysia
United KingdomWonderful
Stayed in May 2024
Reviewed: 24 May 2024
Canda
FinlandThey work from 2 PM to midnight We made a mistake thinking they are open 24 hours We called 4 Am no one had room This one answered we come but we needed to interact to assure our arrival We did abd we received direction and room number Thanks to save us Be sure call them and come with their consent They are not open 24 hours
Stayed in May 2024
Reviewed: 24 May 2024
Roghyyeh
United StatesIt is like a big mansion Few special unique suites We loved it
Stayed in May 2024
Reviewed: 24 May 2024
Oceasin
United StatesWe called them checking on price and availability We paid on phone to reserve our booking fully Great suite and private bath we chose We had pet and charges was 39 per day for average size of mine We left ourselves and check out was like self checkout very good
Stayed in May 2024
Reviewed: 24 May 2024
Fifa
United StatesBeautiful
Stayed in May 2024
Reviewed: 24 May 2024
Dr
United StatesAs it was designed and described for family it was good shared Kitchene in front of our room was a great help
Stayed in May 2024
Reviewed: 24 May 2024
Hamil
JordanWe just landed and good area and see if I can call him to sleep with me and Keith we booked a room at the Cincinnati plus not a ride through the switch to the room that the advice that there’s a little bit extra but it was much better than like. What is your number Booking Sylvia and me and my twin daughters stayed in that property and we left actually sooner to go to USA but definitely come back.
Stayed in May 2024
Reviewed: 24 May 2024
Sohrab
United StatesWe booked on line and Reset an email right away about five minutes that you have to provide our credit or debit card number to them and it is rational because we didn’t look like anything so they wanted to be sure that we are coming so he paid over the phone and they accept us warmly thank you for everything
Stayed in May 2024
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