Description of which parking lot to enter very poor. Took a bit of effort as well to figure out how to access lobby and which were correct elevators.

Location, price

Stayed in May 2024

The entrance to the hotel was quite difficult to find, it helps to know the hotel is in the top floor of Lonsdale Market

Great location in buzzy Lonsdale Quay with restaurants and bars. The hotel had great views of the harbour. The room was spacious and very clean.

Stayed in May 2024

Great location, close to Seabus to get downtown, and a nice view of Burrard Dry Dock (fun area to explore). Parking was underground with security, felt the car was safe.

Stayed in May 2024

Construction drilling noise.

Location & view

Stayed in May 2024

Hair dryer, better toilet and one that flushes, dusting, better toilet paper.

The view from our room is overlooking the water front... can't beat it! But, it's looking tired! We have been coming here for years and it needs some help. The flooring in our room has been replaced, great! Hairdryers, need help. Dusty, credenza is beat up. The toilet is lower than average to the ground, toilet paper cheapest I've seen, & had to hold the flusher to get the toilet to empty out. Then again the doors open up to the outdoors, lovely and what a view. Depends how much time you spend in the room?! No bugs, does that help. The options around the Quay are amazing!!

Stayed in April 2024

The location is the best - near the SeaBus terminal, reachable by public transit, close to the market and to nearby restaurants. Was the best choice for staying overnight in the city.

Stayed in April 2024

Parking difficult

Convenient location

Stayed in April 2024

There was an "oily' smell in the entrance area.... Could be corrected with Air Sponge or Fabreze. I own an Airbnb and have worked as a chamber maid for a number of years, so I'm speaking from my own experience. Also, the cleaner could vacuum under the beds better.

Everything was exactly what we were looking for!

Stayed in March 2024

The nearby parking situation

Location, so cool to be at the market and a skating rink

Stayed in March 2024

There wasn’t an exhaust fan in the bathroom.

We were so close to the ferry into the city and we could see the lights of Vancouver. We could open the window and watch all of the twinkling lights. Magical location.

Stayed in March 2024

The parking was a little difficult to find. It's also a pretty busy area with cars/pedestrians, so for a not-super comfortable in the city driver, it was pretty stressful to try to find where to park. Also had to pay CAD $28 to park, which was disappointing to find out.

The room matched our expectations. A close-up view of the city out our window, and a nice view of the water/shipyard out our side window. Lots of good options nearby, short walk to boardwalk on water.

Stayed in March 2024

The pillows were horrendous. The comforter/duvet was not much more than a sheet and the heating g system is archaic and next to impossible to set to a comfortable temperature and we roasted the 1st night!

The location was great. We loved the big windows and everything was clean

Stayed in March 2024

Pet policies that don't allow you to leave the pet in the room are not practical. How are people meant to attend meals when BC doesn't allow pets in restaurants or on patios?

Great location, and comfortable beds. The inclusive breakfast was of great added value as you could pick anything on the menu. We would stay again if we didn't have our dog with us.

Stayed in February 2024

The shower is old and slow...

The bed is very comfortable, the room is spacious and cozy, the front desk officers are friendly...we just enjoyed and loved our stay❤

Stayed in March 2024

Parking was very challenging to find and get into as we arrived late. Better instructions should be communicated with confirmation as to exact location ie: "easy park, one level directly next to loading bay for hotel. Its not the larger ICBC parking lot entrance.

Room was lovely and spacious. Great view. Very clean.

Stayed in March 2024

We couldn’t get a wheelchair accessible room which we asked for.

The location was great.

Stayed in February 2024

Netflix or other streaming services were not available on TV. This was a disappointment.

Access to the Sea Bus then sky train to the airport was very welcomed. Staff were all service minded ! Enjoyed the view from room 440.

Stayed in February 2024

Very friendly staff. I had a room with a view of the harbour. The room was very quiet and clean.

Stayed in February 2024

It's actually really hard to find unless you know how to get in. I just assumed there would be parking signs and such, but I didn't notice any. You have to park in the public parking garage and then find your way up to the hotel from there. There must be two separate lots because the one I was in didn't connect to the hotel, it just connected to the Market. I don't think they could do that better, except maybe some better signs for those of us who don't check on this detail before we arrive. ;)

The hotel is very nice. Very tasteful. Very central. Great views of the harbour and downtown Vancouver.

Stayed in February 2024

The heating system could use some updating - couldn’t read the controls as everything was worn.

Beautiful view of the quay, excellent location.

Stayed in February 2024

- Shower and tub were in need of replacing - no option for a breakfast before 0715 - so if you had an early morning you couldn’t get anything to eat. Most hotels allow for breakfast after 0600 am. My “free breakfast coupons were unused.

Fabulous location

Stayed in January 2024

Breakfast was awful

Location

Stayed in December 2023

Love All the amazing staff! The front desk & housekeeping were incredible!!!!! Unfortunately when we checked in to the room there were several small black hairs all over toilet. The front desk obviously sent someone up but after we had just checked in after driving in from Kelowna it was a bit inconvenient but it was promptly taken care of. Was Not aware that there was No parking for hotel. It's underground public parking and was $30 a DAY!........... The market & amazing staff and great location were highly appreciated!

Stayed in January 2024

The breakfast menu in the bar and coffee is crap but staff were lovely.

Great location, close to Seabus and MTB trails.

Stayed in January 2024