845 Burrard Street, West End, V6Z 2K6 Vancouver, Canada
#35 of 72 hotels in Vancouver
Guests' ChoiceBased on 2592 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
9.5
Facilities
8.5
Staff
8.9
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 27 April 2024
Stefano
ItalyElegant, clean, welcoming, strategically located in Vancouver city center. Very good timing and excellent breakfast.
Stayed in April 2024
Reviewed: 23 April 2024
Ana
AustraliaN/A
Location and overall experience, customer service was excellent and comfortable room
Stayed in April 2024
Reviewed: 22 April 2024
Angela
Canadahard to say - we only stayed less than 24 hours.
location, clean, bright, fair sized rooms
Stayed in March 2024
Reviewed: 21 April 2024
Rintoul
CanadaOnly one cup of coffee available was not enough. Also no utensils available, no spoons to use.
The room was nice, I liked having the bedroom separate from the living space.
Stayed in March 2024
Reviewed: 21 April 2024
Barbara
United StatesNo outdoor pool
Location, bed, view
Stayed in April 2024
Reviewed: 21 April 2024
Naoko
CanadaCouldn't use the fridge because it was filled with 'automated refreshment'. The counter was filled with those items as well which was taken up the space. It took very long time for hot water to come in. Parking was like a maze.
Convenient location. The room had a great view. Friendly staff.
Stayed in March 2024
Reviewed: 19 April 2024
Michael
Canadathe shower was cold even though the tap water was hot renovations in next suite may have had something to do with that
Stayed in April 2024
Reviewed: 19 April 2024
Peggy
CanadaLoved the location. Easy walking distance to all our favorite places in Vancouver. Enjoyed relaxing in the pool.
Stayed in March 2024
Reviewed: 15 April 2024
Yayu
United StatesThere is no room in the refrigerator to put any personal food or drinks. It is completely filled in with items from the hotel which has to be paid for. In another word it is useless. There was no microwave. Closet and hangers was at the minimal. We registered 4 guests and there were only 3 sets of towels.
Location was good and convenient however it is still on a busy street.
Stayed in March 2024
Reviewed: 15 April 2024
Gail
United KingdomAbsolutely nothing
Very friendly helpful staff. Hotel and room very clean and spacious. Location perfect, everything within walking distance. Would definitely recommend. Thank you 😊 xxx
Stayed in April 2024
Reviewed: 14 April 2024
Gerry
CanadaThe only disappointment was that we arrived on the final day of a three week dining room maintenance closure of which we had not been aware.
As usual lived up to our (high) expectations in almost every respect.
Stayed in April 2024
Reviewed: 14 April 2024
Maggie
United StatesFriendly staff. Clean and comfortable rooms.
Stayed in April 2024
Reviewed: 11 April 2024
Vander
CanadaNo complaints.
Great interior decor. Nice bed.
Stayed in April 2024
Reviewed: 9 April 2024
Ern
United StatesToo noisy as we can hear the police sirens so loudly..
Love the location and comfy bed
Stayed in April 2024
Reviewed: 8 April 2024
Kevin
PhilippinesN/A
1. Best location. Downtown area 2. Accommodating staff. Efficient 3. Clean rooms & amenities
Stayed in April 2024
Reviewed: 6 April 2024
Dr
SwitzerlandStreet front rooms can be a bit noisy with the main road (Burrard) outside…. Double glazed but needs another layer
Great location and great sized rooms. Shower was excellent in terms of size
Stayed in April 2024
Reviewed: 4 April 2024
Tom
CanadaRoom wasn't soundproof at all, i could hear people left and right, the bathrooms are also audible to others. Being so close to hospital, sirens could be heard, the windows weren't soundproof. The tv or the plug was making a buzzing sound. The elevators separate from parking to hotel rooms. The change room on different floor from the pool.
Comfortable bed Nice long chair Location close to Granville Interior lobby Fufill my request for a bath tub Friendly staff and guests
Stayed in March 2024
Reviewed: 3 April 2024
Felix
CanadaThe atmosphere, staff (front desk person Ceasar), location.
Stayed in April 2024
Reviewed: 1 April 2024
Leslie
CanadaBusy. Under Reno’s
Great location
Stayed in March 2024
Reviewed: 31 March 2024
Roxanne
CanadaCould have used more coffee creamers in the coffee bar.
Staff were very nice, room given was great! Comfortable, clean and pretty well equipped. Hotel is under a bit of construction with the lounge area and restaurant although it didn’t effect us. There was on-site parking as well.
Stayed in March 2024
Reviewed: 30 March 2024
Tien
United StatesThe parking, it’s 5 start hotel but no free parking
Stayed in March 2024
Reviewed: 29 March 2024
Faramarz
IranRenovation work
Nice , clean and friendly
Stayed in March 2024
Reviewed: 29 March 2024
Faith
CanadaI didn't see any laundry facilities on property
Beautiful place
Stayed in March 2024
Reviewed: 26 March 2024
Doug
United KingdomCan't think of anything.
Room upgrade appreciated. Engaging breakfast room staff.
Stayed in January 2024
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