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Reviews of The Westin Toronto Airport 4 stars

950 Dixon Road, Etobicoke, M9W 5N4 Toronto, Canada

#66 of 113 hotels in Toronto

Guests' Choice

Review score

Based on 326 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 25 April 2024

    8.0
    Clean and comfortable
    • Leisure trip
    • Solo traveller
    • Traditional, Guest room, 1 King, Airport view
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast pricey Charge for wifi

    Close to airport

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    We stayed overnight before our early morning flight so the hotel was great.
    • Leisure trip
    • Couple
    • Traditional, Guest room, 1 King, Airport view
    • Stayed 1 night

    There was a junior girls hockey tournament and the girls were allowed to run around yelling and screaming, disconcerting when hoping to have a nice dinner in the restaurant open to the lobby. We couldn’t hear them from our room, thankfully. The restaurant was nicely decorated and the staff friendly but the food left a lot to be desired.

    The room was very comfortable, nice bedding, lots of plugs.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Always meets expectations but it is getting costly
    • Leisure trip
    • Couple
    • Traditional, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    Price for a 10 hour stay seems steep

    Check in was easy and quickly done Room was clean and presentable Shuttle to the airport was on time and safe

    Stayed in April 2024

  • Reviewed: 18 March 2024

    9.0
    Loved it…the breakfast buffet was super over priced. Waaaaay overpriced
    • Leisure trip
    • Family with young children
    • Deluxe, Larger Guest room, 2 Double
    • Stayed 1 night
    • Submitted via mobile

    The view from room sucked. It was hard to manage temp. The pillows sucked.

    I absolutely loved the room service. The food was HOT!! The food was amazing!!!!!! Room service was the best I’ve experienced anywhere. I work for Air Canada. I’ve had room service everywhere. I know it can’t always be consistent but that night was absolutely-10/10. The breakfast was over priced and meh… we went at 10 am the staff was super friendly. The guy at front desk said there wasn’t even a breakfast buffet. Then we ran into a lady that was operating Starbucks and I guess the lobby. Bottom line.. I’ve traveled everywhere and I have never had better chips/french fries ever. They were supposed to be “truffle fries”. Didn’t taste any truffle. They were just perfectly cooked .

    Stayed in March 2024

  • Reviewed: 12 March 2024

    9.0
    Perfect place to recover after a long travel day.
    • Leisure trip
    • Solo traveller
    • Traditional, Guest room, 1 King, Airport view
    • Stayed 1 night
    • Submitted via mobile

    Quite expensive and wifi isn't free. Bathrooms are very small.

    Great location, convenient airport shuttle, best beds, breakfast included.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Traditional, Guest room, 1 King
    • Stayed 1 night

    I always enjoy staying at this hotel.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    8.0
    It was very good but I paid more booking thru booking.com so next time I’ll book directly to hotek
    • Leisure trip
    • Solo traveller
    • Traditional, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    Store inside hotel didn’t have much selection as did not carry throat lozenges so would be nice next time to be able to get from there

    Left before breakfast

    Stayed in February 2024

  • Reviewed: 29 January 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Traditional, Guest room, 1 King, Airport view
    • Stayed 1 night

    HVAC in my room was noisy.

    Stayed in January 2024

  • Reviewed: 22 January 2024

    8.0
    Convenient, clean, comfortable place right at the airport.
    • Leisure trip
    • Couple
    • Traditional, Guest room, 1 King, Airport view
    • Stayed 1 night

    Checking in was a bit of a nightmare - there was a flight crew as well as two other parties with not enough staff to manage all the guests. The staff was working as hard and efficiently as they could but it would have helped to have additional staff at the front desk.

    Extremely comfortable bed! Our room was spacious and well-appointed. The entire property is super clean and well-maintained.

    Stayed in January 2024

  • Reviewed: 16 January 2024

    8.0
    Chilly reception
    • Leisure trip
    • Couple
    • Traditional, Guest room, 1 King, Airport view
    • Stayed 2 nights
    • Submitted via mobile

    The reception area was very cold . As soon as you got off the elevator you felt the cold , it made eating at the restaurant very uncomfortable. They did manage to raise it a little but it was still cold . One of the restaurant staff told me , some staff called in sick which I assume explains how slow the service was .

    Had a restaurant and bar onsite.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Traditional, Guest room, 1 King, Airport view
    • Stayed 1 night
    • Submitted via mobile

    There was only one bar of soap and one dressing gown, no body wash into the container and I would have appreciated a shower cap.

    It was easy to get there and very close to our car park. We found it clean and comfortable and appreciated the airport shuttle.

    Stayed in January 2024

  • Reviewed: 29 December 2023

    9.0
    great place to stay, friendly
    • Leisure trip
    • Couple
    • Traditional, Guest room, 1 King
    • Stayed 1 night

    nothing, all was good

    great beds, very comfortable

    Stayed in November 2023

  • Reviewed: 12 November 2023

    7.0
    Quick overnight near Pierson Airport
    • Leisure trip
    • Solo traveller
    • Traditional, Guest room, 1 King, Airport view
    • Stayed 1 night

    I purchased parking through a third party vendor. Turns out the hotel no longer accepts. Not the hotel's fault but ended up having to pay double. The hotel should have not charged me given the circumstances. While staff was friendly, all I interacted with spoke with heavy non English accents. Difficult for someone hearing impaired.

    Close to airport. Frequent on demand shuttle service.

    Stayed in November 2023

  • Reviewed: 2 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Traditional, Guest room, 1 King
    • Stayed 1 night

    Always it is price these days and taxes I never heard of.

    Room, decor, and cleanliness all good. Bar and staff were friendly.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    8.0
    It is good hotel for travelers for business. It may not be a good option for tourists.
    • Leisure trip
    • Couple
    • Traditional, Guest room, 1 King, Airport view
    • Stayed 2 nights

    There seems nothing I did not like this hotel.

    This hotel looks pretty good.

    Stayed in October 2023

  • Reviewed: 11 September 2023

    9.0
    Westin Toronto airport 1 night stay
    • Leisure trip
    • Solo traveller
    • Traditional, Guest room, 1 King, Airport view
    • Stayed 1 night
    • Submitted via mobile

    Waiting for shuttle at the airport. Too long

    Ease of checking in

    Stayed in September 2023

  • Reviewed: 4 September 2023

    7.0
    Overall it was a nice stay.
    • Leisure trip
    • Couple
    • Traditional, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like is that our room location was near the elevator and it was disaster in that area plus the slamming of the doors besides our rooms.Hope next time we can get a room far from the elevator.

    The location is great for us around the area.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Traditional, Guest room, 2 Double
    • Stayed 1 night
    • Submitted via mobile

    Carpets In hallways a little worn

    Breakfast & staff excellent

    Stayed in September 2023

  • Reviewed: 23 August 2023

    7.0
    We stayed at this hotel about 9 years ago but were a little disappointed this time.
    • Leisure trip
    • Couple
    • Traditional, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    We shared a pizza in the restaurant - it was poor with crust not crispy and far too much cheese. We did not finish it.

    Room was good with comfortable bed.

    Stayed in August 2023

  • Reviewed: 2 August 2023

    8.0
    A good place to rest your head.
    • Leisure trip
    • Family with young children
    • Traditional, Guest room, 1 King, Airport view
    • Stayed 1 night
    • Submitted via mobile

    I had no hot water, and all I wanted to do after long travels was shower and sleep. I found the food far too expensive for what I got and fir the quality. I'd not eat there again.

    I thought the front desk staff was very warm and helpful. Kind. I loved that there was a Starbucks in the lobby, but was disappointed with breakfast selection.

    Stayed in July 2023

  • Reviewed: 16 July 2023

    9.0
    We will come back for sure
    • Business trip
    • Family with young children
    • Traditional, Guest room, 2 Double
    • Stayed 1 night
    • Submitted via mobile

    Sumaya at the front desk is very helpful and friendly

    Stayed in July 2023

  • Reviewed: 10 July 2023

    7.0
    Nice hotel and staff, the bed was HARD!
    • Leisure trip
    • Group
    • Traditional, Guest room, 1 King
    • Stayed 2 nights
    • Submitted via mobile

    The bed was extremely hard and uncomfortable. I could not rest well.

    B

    Stayed in July 2023

  • Reviewed: 16 June 2023

    9.0
    Mr Tarun at the reception was amazing!
    • Business trip
    • Couple
    • Traditional, Guest room, 1 King, Airport view
    • Stayed 1 night
    • Submitted via mobile

    Great staff at the property - Mr Tarun at the reception went out of his way to make our stay comfortable!!! Very convenient location close to the airport.

    Stayed in June 2023

  • Reviewed: 14 June 2023

    9.0
    Lovely hotel
    • Leisure trip
    • Couple
    • Traditional, Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    Room was cold, thermostat wasn't working properly.

    Room was lovely, breakfast was good

    Stayed in June 2023

Showing 1 – 25

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