I wanted my bill emailed to me and that didn’t happen. When I called to remind them, the phone was never answered. When I tried to email, I was sent to a booking site. I have not received the bill and will be forced to send a letter to the hotel to ask for it.

Okay.

Stayed in March 2024

Very dated

Central location

Stayed in February 2024

To many homeless people outside

Location

Stayed in February 2024

Bed and pillows were too small. There was very little to choose from at breakfast. They had run out of some things

Friendly staff

Stayed in January 2024

Shower, cable TV, no drinking glasses

Location

Stayed in January 2024

Being close to the ice machine load when trying to go to sleep

Clean comfy

Stayed in January 2024

It was noisy, was right next to the laundry room and could hear music playing all day and night long. Could hear everything happening outside the room and sometimes got woken up.

Good location, nice rooms

Stayed in December 2023

Water sometimes stoped.

Stayed in December 2023

The lobby look a little bit messy.

The bed was cozy. Room was clean.

Stayed in November 2023

For a room that claims to be 25 sq.m., it was a bit crammed, perhaps due to large pieces of furniture such as the chest and the armchair, as well as the large air-con. Breakfast items were not always refilled so that those who were not early-risers may not get eggs or fruit or not even sufficient coffee. Staff were mostly cold, unfriendly, unhelpful, and some even arrogant, except for one Indian girl on the first night who was very helpful.

Location - close to town and eateries.

Stayed in October 2023

No toilet paper in room. When I rang to front desk to get some no answer. Front entrance carpet needs replacing, ragged n dirty, littered items at front Fourier left by street people. I am in wheel chair and felt unsafe because of so many street people in front all the time. Electric door didn't work making it hard for disabled people to get in or out.

No breakfast

Stayed in August 2023

They ne3ver answered in my mails and phone calls about the free shutlle srvice they dont have breakfast and dinning room even for breakfast dirty corridors and carpets noisy no replacement in the room of the coffe and the other amenities Dirty downgraded area outside the hotel . Trash everywhere and homelless people outside the hotel.

Very centrally located and very helpfull staff.

Stayed in July 2023

There was no parking. Had to park on the street and have the car moved by 8am. There's no air-conditioning. I was very disappointed that none of that information was posted. The room itself was alright however the window had to be open to try and cool the room so was very noisy

Stayed in July 2023

Furniture very dated and room was very small and dark . Walls in need of painting, and carpets and upholstery very old and shabby. Price charged was definitely not value for money. Breakfast was presented in a brown paper bag. Consisted of a stale croissant, a fruit cup, a chocolate protein bar that was hard and unappetising, water and juice. There are much better options in Yellowknife in the same price range. I had a flight cancellation and this hotel was the only one I could find at the last minute, I can understand why.

Bed was comfortable. Room was clean.

Stayed in January 2023

Room was too hot

Location

Stayed in December 2022

It’s very dated & expensive for what it is.

Needed a hotel in Yellowknife, not that many available

Stayed in November 2022

Windows were not secured. No latches, being held shut by string. Big homeless population in the area and we did not feel secure as there was rooftop access into our room.

Good location, In the Centre of everything in town. Room was clean and had a fridge and everything we needed.

Stayed in September 2022

the rift raft just outside the inn

clean and functional

Stayed in September 2022

doesn’t have AC and the room was too hot and couldn’t lower the temperature

it’s good during spring

Stayed in May 2022

The homeless staying in the porch for a while. Having to go downstairs to get coffee, cups, sugar and cream

One lady working at the front was helpful to needs and friendly to us.

Stayed in April 2022

The outside of the hotel is disgusting, too many drunks around, the concrete really needs to be pressure washed, it is gross. Garbage by the three exists is disgusting…someone needs to clean up daily. I told my husband, I may start staying elsewhere…. My sister stayed in another hotel, their outside is clean, no garbage around…I did not check out their room, but I used to stay in that hotel before. I am a very long time customer at Quality Inn, the name Quality Inn should match the outside of Inn, clean, but it does not… There is no TV guide or telephone book, yes we have our own smart phones, yet it would be really handy to have a telephone book. I cannot understand why no TV guide. I know we all have to be careful due to COVID-19, yet we can real coffee cups in our room, extra toilet paper, soap, etc…as we have to ask at front desk….also extra pillows in the drawer would be a bonus…like the comforts of home. Thank you for hearing me out.

The location is great, close to everywhere That meet my needs.

Stayed in July 2021

Most of it I dont like. The sink was not draining. All the drawers don’t close.We have to use a piece of tissue paper as a stopper. The room is good for 4 persons but their are only 2 sets of towels. 1 tiny lotion and 1 tiny soap. No parking as well. When I parked the car at the first row, the guard told me it’s for the employees. But then ,there was no reserved sign ang there was parking coin meter.

Clean.

Stayed in March 2024

The entire hotel was a dump in a war zone. It is in dire straits. Oddly, there was no furniture at all in the lobby. They said this was to avoid homeless people from using their lobby. It was a run-down facility in desparate need for a makeover. Do not stay here if you can avoid it. Amazingly, I called them for the airport shuttle and when it arrived it left before I could get on the shuttle. I booked this hotel primarily because of the shuttle and was amazed that they just left me as I was racing after them to get on the bus. After complaining to the staff, they refused to resend another shuttle but told me that they would pay for a taxi service from the airport. Oi vay!

The best thing about this hotel was the front desk staff Tristan and the downtown location of the property. The price was far less than the other hotels but it becomes very apparent why that is the case once the security staff comes on and it seems to be a war-zone. The breakfast was passable and the breakfast staff was friendly.

Stayed in March 2024

There wasn’t enough staff, breakfast was very basic, rooms were cold and dated with markings all over the walls.

Location and staff were polite

Stayed in February 2024