TV reception was poor

beautiful location and gardens

Stayed in September 2022

Generaly Looking tired. Skimpy on tea, coffee. One obrupt main stuff.

Nice general ambiance.

Stayed in September 2022

noise from the road no internet hollways need upgrade restaurant need upgrade and full renovation long waiting time and cold food in restaurant

scenery beatifull lake surraudings museum absolutely spectacular

Stayed in September 2022

Rooms were clean. Location was great on our trip from calgary to vancouver

Stayed in September 2022

Room was good with nice balcony to sit on. Great to have the ghost town there. Food was good at both eatery's

Stayed in August 2022

TV quality is quite poor, I recommend bringing something else to keep you entertained late at night. Ice machine was broken. The beds were super soft! Which was great until you had to share it with someone, the heavier person made a crater which the other would eventually roll into lol

Location is beautiful and the rooms and facilities have a lot of charm.

Stayed in September 2022

I can't think of anything I didn't like.

Beautiful location, friendly staff, clean, comfortable beds. Enjoyed the pool and hot tub. The ghost town next door was really fun! A wonderfully quirky place to stay!

Stayed in September 2022

Needs a few updates. Mattresses and dining room could use a makeover.

The setting in the mountains and view of the lake.

Stayed in September 2022

A little dated, but generally good.

I wasn't sure what to expect but was presently surprised. The rooms were comfortable and clean. We booked the hotel because we were driving from the island to Banff and needed a place to stop for the night. I recommend checking out the ghost town, there is a huge collection of trains and a huge train wheelhouse. Crazy collection of things wasn't expecting it at all.

Stayed in August 2022

Parking

Room , price the view and definitely the location wish we had more time to check it out more we will definitely go back again.

Stayed in September 2022

The food was horrible at restraunt 🥺 and the noise was very loud no AC or wifi in the rooms

Was close to enchanted forest loved the lil ghost 👻 town the train was good the man giving the rides was amazing the girls working there were awesome as well very friendly and polite

Stayed in August 2022

There is no wifi, or ac

Stayed in September 2022

No air con yet there was a fan. Slightly creepy and felt like it was haunted but this added to the visit and ghost town :)

Location stunning

Stayed in August 2022

It was great having the restaurant on site with the location of nothing else being too close, however prices were a little high. Our breakfast cost almost as much as dinner.

There are so many activities and things to do with the kids, we had no idea how great the ghost town was! Service was excellent!

Stayed in August 2022

Restaurant was expensive

The exploring with Mt 7yr old granddaughter

Stayed in August 2022

Check kayaks before going out, there was one with a crack and we capsized, thankfully we were close to the shore.

Beautiful rooms, beautiful view and clean. We enjoyed the ghost town on the property, so much to see.

Stayed in August 2022

The only note I have in the negative column is that the windows in the common areas were covered in a dusty film that made the place feel a bit like there was a layer of dust all around you when it was in fact a very clean facility. However, I will temper that criticism with the note that it is 2022 and the fact that this spectacular and historic hotel was able to make it through all the shut downs and restrictions of Covid travel mandates and the subsequent ongoing province wide staff shortages without shuttering its door like so many others is wonderful.

This hotel is gorgeous and the location is breathtaking regardless of being situated beside a highway (traffic was very minimal at night and did not disturb us even when sleeping with the sliding door open). The view from your personal patio is incredibly romantic. There is so much to explore within the château itself, every corner we turned we found another neat amenity like life-sized checkers, ping pong tables and library/sitting room. We adored all the little pieces of historical memorabilia sprinkled throughout the hotel and grounds, it made you feel you were in a different era. There is an oak spiral staircase off the library loft and a rod iron spiral staircase down into the indoor garden, both of which would make perfect settings for a bride to enter a small wedding. Every staff member we encountered were kind and incredibly helpful, giving us tips and recommendations for things to see and enjoy on the property. Visiting the adjacent “Ghost Town” and tiny train ride are an absolute must, but you will need a couple hours to enjoy the abundance of treasures in all the little buildings. Apparently there is a honeymoon suit with a rock wall shower! Plus, they produce their own electricity with a dedicated hydroelectric station. We are definitely coming back for a couple nights sans kiddos for our anniversary. As an added note, the coffee in the room and the restaurant is tasty.

Stayed in August 2022

I wish that the grounds were back to the way they were and that the restaurants and gift shop were still operating at full capacity, but I know how hard it is to get any kind of staff these days so can understand why the shortened hours and scaling back.

I just love Three Valley. The staff are SOOOOO amazing, kind and accommodating. The history and ghost town are awesome and it is just a fun step back into the past and offers something for everyone. The rooms were clean and comfortable.

Stayed in August 2022

More room around the sink to put things. Internet service in the room. Some choices for TV viewing, not necessarily satellite service but a selection of movies including ones for children.

the location and view as well as the room and especially the comforter was the right weight and not thick and heavy as in other hotels.

Stayed in August 2022

Had dinner in the restaurant, but portions were mighty slim for the prices.

The facilities were very good, & garden was well maintained. Aged but well managed. The view was spectacular!

Stayed in August 2022

Wish there was a microwave in room and the people above us kept us up all night stomping around. Not much can be done about that, it was just unfortunate.

The hotel is great! So much charm packed into one location. So much to see and do and all convientally located in one spot. Absolutely gorgeous views.

Stayed in August 2022

View was good, bathroom was big, loved the indoor garden and all the different interconnected staircases.

Stayed in August 2022

AC wasn’t working

unique location, architecture and design

Stayed in July 2022

wifi is not available everywhere. there is a few sports where wifi signal is strong enough

amazing views

Stayed in July 2022

it’s dated in places where it would be nice to see the property updated with care to preserve the history

it’s very unique, we enjoyed the beach very much

Stayed in August 2022