Booked a room with 2 beds, one is a Murphy bed that you have to move all through furniture to access

Nice grounds and beach

Stayed in April 2024

I thought we'd have a view of the ocean or a jacuzzi tub in our room

We had the best sleep ever. Mattress was super comfy.

Stayed in April 2024

Their “Standard queen” beds are more like a double. Way to small for two normal to larger sized adults

Beautiful location. Right on the beach. Lots of things to do if you have kids

Stayed in March 2024

No housekeeping service, late check-out was provided for 30min (after a conversation made it 1 hour), staff is not aware of the facilities on the territory, swimming pool is not controlled, which makes kids jump, dive and scream, so forget about chilling experience.

The location of the property is great.

Stayed in February 2024

Spa

Room

Stayed in December 2023

Need to pay extra for the spa No shuttle from Nanaimo ferry

The staff are very nice and kind

Stayed in December 2023

When the tide is out, a walk on the beach is a must. The room was clean and comfortable. I was surprised that the second bed was a murphy wall bed but it worked out well. The gym was clean and well set up. The spa was absolutely amazing! And we definitely appreciated the early check-in which wasn't guaranteed but we got in a few hours early.

Stayed in November 2023

Our room was very large with a king bed and seating area to enjoy the fireplace. There was a kitchenette with a two-burner cooktop, sink, dishes and microwave. The spa bath was a nice touch. Easy walk to the beach and Rathtrevor Provincial Park.

Stayed in October 2023

Trees were beautiful and grounding

Stayed in October 2023

Not much - we were told that there would be two beds but the second one (wall bed) was behind a large sofa and there would have been no place to move it. Also, we couldn’t have moved in the room, so a little bit of not very true advertising there. Otherwise, we lucked out with good weather and lots of places to walk so it was just fine.

No breakfast- brought our own. Location was perfect, and our room in Jedediah was so close to pool and restaurant!

Stayed in October 2023

The check-in time at this resort is “normally” 5pm, which is not the usual as in ALL other hotels/resorts I know of. And check-out is 11am, as all others. So it doesn’t give you much time at all. But however, I called ahead and asked if an earlier check-in would be possible and we were able to get in our room at 3pm. That was very appreciated.

Everything! Except for the check-in time.

Stayed in October 2023

nothing

We had a beautiful room and lovely view of the Beach. We enjoyed our Massage treament and was much more relaxed. The meals at the restaurant were delicious and the servers were lovely.

Stayed in September 2023

Dinner at the restaurant/lounge. Fish was stringy and tough. I had to send it back.

Lovely spacious room, comfortable bed and jacuzzi tab. Situated amongst beautiful wood land.

Stayed in September 2023

Nothing..all was great!

The atmosphere and location beautiful. Staff everywhere were super and helpful and polite.

Stayed in June 2023

Some people is so loud after 10 pm，little bit affect for sleeping time

Good view and easy to find Spa environment is really enjoyable Food is awesome

Stayed in May 2023

I booked a two queen bed room and got a room with one queen bed and a Murphy bed. Although comfortable it was not what I expected.

The spa and grotto was wonderful. Our room was clean but tired and ready for updates.

Stayed in May 2023

That staff were very friendly and accommodating

My stay here was for 2 days for a wedding, Everything was excellent

Stayed in May 2023

spa@pool was enjyable and very relaxing

Stayed in April 2023

The “attitude” of the cleaning staff. Despite being told when we checked in late, that check out was @ 11:00 & there was a wedding the next day, we were told that an extra 15-30 minutes wouldn’t be a problem, the came to the door @ 10:50 & talked out the door ‘til 11:00. We called front desk & were told we couldn’t have a later check out. This inconsistency was not helpful, & the attitude of the cleaners was not in alignment with your quality & professionalism.

Location . Use of space in unit. Clean lines & furnishings.

Stayed in April 2023

low natural light

unit 514 was spacious and very comfy

Stayed in December 2022

the bathroom floor was dirty and the Murphy bed was very uncomfortable

it was convenient and quiet

Stayed in December 2022

Not able to take our photo in grotto spa

The room is great.

Stayed in October 2022

The noise in the bar.

We would have rated the facilities a 10 except the pool and hot tub were closed one of the days we were there.

Stayed in March 2022

It is family friendly. There is a pool with hot tub and sauna. Good location with plenty of parking space. Walking distance to the beach. Generally clean.

Stayed in March 2022