Reviews of Toronto Don Valley Hotel and Suites 3 stars
175 Wynford Drive, North York, M3C 1J3 Toronto, Canada
#104 of 113 hotels in Toronto
Guests' ChoiceReview score
Based on 1529 hotel reviews
6.3Score breakdown
-
Cleanliness
6.9
-
Comfort
6.9
-
Location
7.5
-
Facilities
6.6
-
Staff
7.6
-
Value for money
6.5
-
Free WiFi
7.2
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 2 May 2024
Shaban
Canada15 reviews7.0“The hotel is good value for money”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
Coffee facilities in the room were a bit less than expected.
The hotel location is great, I could easily commute to downtown.
Stayed in April 2024
-
Reviewed: 24 April 2024
Robert
Canada9 reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
Availability was good.
Stayed in April 2024
-
Reviewed: 15 April 2024
Charito
Canada1 review5.0“Not bad”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 4 nights
- • Submitted via mobile
Checking out . Staff is not friendly at all . No thank you or anything. Just handed the the receipt and done .
N/ A
Stayed in March 2024
-
Reviewed: 14 April 2024
Kyla
Canada1 review5.0“best I can do for my money”- • Leisure trip
- • Group
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
The toilet flooded, leaking the entire bathroom and soaking the carpet near the entrance
Location was fine
Stayed in April 2024
-
Reviewed: 13 March 2024
Yousef
Canada1 review5.0Passable- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
You could hear a lot of people outside of the room, whether it’s up or down or outside the door. The heating didn’t quite work. No free parking
It was decent enough for the location
Stayed in March 2024
-
Reviewed: 8 March 2024
Elias
United States1 review6.0“I’d stay again for the access to the city but if I were to stay again I would check cleanliness”- • Leisure trip
- • Group
- • Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted via mobile
When we arrived to the room it smelled dingy. Sorta like mildew. There was still a condom and wrapper left in the room prior to arrival. It made me doubt the cleanliness of the entire room. Also no hot tub is sorta a let down for the amount of money paid.
I liked the central location. Definitely made it easier to get to places I wanted to go. The hotel staff were nice and helpful and they were able to answer any question I had about the area. The store in the lobby was helpful as well
Stayed in March 2024
-
Reviewed: 27 February 2024
Ruvecer
Canada1 review6.0“Location for commute is great, however, facility itself needs to be updated. Over all it was OK”- • Leisure trip
- • Group
- • Double Room
- • Stayed 5 nights
the facility: the smell of weed runs from bottom to upper floors, hallways can do a better cleaning, multiple elevators are great but slow and squeaky
staff are great and knows what they are doing
Stayed in February 2024
-
Reviewed: 27 February 2024
Allison
Canada1 review6.0“Highly”- • Leisure trip
- • Group
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Parking is not included in the stay- I was told I had To pay extra. A few things in the room (clock, coffee maker) did not work. We ordered breakfast to the room- it was not good at all and really pricey.
The hotel was very clean- the room smelled very clean when we arrived, and the floors in the bathroom were heated which was nice
Stayed in February 2024
-
Reviewed: 18 February 2024
Melissa
Canada1 review7.0Good- • Leisure trip
- • Group
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The rooms are not amazing but fine for sleeping.
The pool was glorious, warm. The staff at the front desk was amazing. The bistro staff was also excellent.
Stayed in February 2024
-
Reviewed: 27 January 2024
Julia
United States33 reviews3 helpful votes7.0“Great location however the hotel was not that great”- • Leisure trip
- • Couple
- • Deluxe King Room with Balcony
- • Stayed 3 nights
- • Submitted via mobile
The automatic door was broken to enter the hotel. The lobby smelled like smoke and was not clean. Elevator smelled as well. Room was not clean - I could see a dust under tv and shower was dirty.
The location from a highway was excellent and drive to downtown was within 20 minutes.
Stayed in January 2024
-
Reviewed: 24 January 2024
Kathleen
Canada1 review1 helpful vote7.0“Great value, friendly helpful staff.”- • Business trip
- • Couple
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
Some amenities (Garden Cafe, spa/whirlpool) are on the website but no longer available. TV remote didn't work as expected, lamp on-off switches were temperamental. Bathroom sink drain was nearly plugged (very slow to drain). Cracked tiles, peeling wallpaper, but no serious issues, and very comfortable.
Staff were great. Location was great. Amenities were nice or adequate.
Stayed in January 2024
-
Reviewed: 14 January 2024
Donald
Canada8 reviews6.0“Ok”- • Business trip
- • Couple
- • Deluxe King Room with Balcony
- • Stayed 2 nights
Plumbing - bathroom sink tap broken!! Had to use shower tap. Reported to desk.
Stayed in January 2024
-
Reviewed: 5 January 2024
Anastasia
Canada1 review7.0Good- • Leisure trip
- • Group
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
You pay for what you get! The room was decent, everything was fine! Will come again.
Stayed in January 2024
-
Reviewed: 27 December 2023
David
Canada1 review7.0“Value --- except for the sleepless nights”- • Leisure trip
- • Couple
- • King Room with Garden View with Fridge & Microwave
- • Stayed 2 nights
Noisy toilet all night. No breakfast included
Easy check in . Close to destination
Stayed in December 2023
-
Reviewed: 16 December 2023
Dennis
United States1 review5.0“For the price this hotel is okay. Bathrooms, hallways and elevator need updating!”- • Leisure trip
- • Solo traveller
- • King Room with Garden View with Fridge & Microwave
- • Stayed 1 night
The bathroom was still badly in need of renovation. The wallpaper in the hallways is old, dark, cracking and depressing. The elevators have been and continue to be ugly and scary.
Stayed at this hotel many times over the past 25 years (my wife's parents live three blocks away. The updated room was quite nice. The lobby is nice and the front desk clerks were very nice and helpful.
Stayed in December 2023
-
Reviewed: 5 December 2023
Yvonne
Canada1 review5.0“Ok. Close to aga khan museum was only reason I stayed at hotel”- • Leisure trip
- • Group
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
Room was really dumpy, bathroom was dumpy. Charging too much for what is offered. Bed was comfortable though
Breakfast buffet was great Staff friendly Lobby is nice with good atm
Stayed in December 2023
-
Reviewed: 4 December 2023
Minette
South Africa9 reviews6.0“Won't visit again”- • Leisure trip
- • Family with young children
- • Double Traditional
- • Stayed 3 nights
- • Submitted via mobile
Beds were very uncomfortable, people smoked way too close to the entrance and the grounds were dirty with garbage. The facilities were also very dated and old.
It had a great location
Stayed in December 2023
-
Reviewed: 20 November 2023
Maddie
Canada6 reviews1 helpful vote6.0“Our stay was good, we would come back”- • Leisure trip
- • Couple
- • King Room with Garden View with Fridge & Microwave
- • Stayed 1 night
- • Submitted via mobile
The pillows were very uncomfortable which caused me to be awake most of the night
Location is great, staff are friendly, rooms are clean
Stayed in November 2023
-
Reviewed: 12 November 2023
Deborah
Canada3 reviews7.0“Don Valley Hotel stay.”- • Leisure trip
- • Solo traveller
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Tub and shower, seem to be leaking a bit. Needs a coat of paint on the walls in the bathroom. Did not like being in the basement. However, perhaps this was all that was available.
Location, location, location...price was reasonable.
Stayed in October 2023
-
Reviewed: 6 November 2023
Cheryl
Canada1 review5.0“don't expect anything”- • Business trip
- • Group
- • King Room
- • Stayed 1 night
Room was not clean - the chair had what looked like popcorn pieces all over it. Food was mediocre. Staff were not even remotely friendly, taking a few moments to orient someone to the property etc would have been nice - it was not like it was busy when I checked in
It was convenient for the location I needed to go to in the morning
Stayed in November 2023
-
Reviewed: 5 November 2023
Daniel
Canada1 review7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted via mobile
Nothing beats the location
Stayed in October 2023
-
Reviewed: 31 October 2023
Chris
Canada2 reviews6.0Pleasant- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted via mobile
As a paying guest having to pay for parking. $ 4.25 for a cup of mediocre cup of coffee. Had a spring sticking out of the mattress. The facility was clean but tired.
The location was convenient
Stayed in October 2023
-
Reviewed: 27 October 2023
Arenova
Canada11 reviews5.0“Ok”- • Business trip
- • Solo traveller
- • Deluxe King Room with Balcony
- • Stayed 1 night
- • Submitted via mobile
Rude male gift shop stuff and Pakistani bar person
Clean
Stayed in October 2023
-
Reviewed: 25 October 2023
Mackinnon
Canada2 reviews7.0“Probably fine if you’re travelling alone, but would not recommend families stay here.”- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Fridge & Microwave
- • Stayed 1 night
- • Submitted via mobile
The “crib” we paid an extra $20 for was a beat up Pack-n-Play. The soundproofing in the room was awful and we heard people stomping and talking and slamming doors all night. The pillows were rock-hard and lumpy. The beds were not much better. Breakfast was expensive, and coffee was bitter.
The pool looked nice. The staff were kind.
Stayed in October 2023
Guests also reviewed these properties:
-
Hotel RosenvillaSalzburg, Austria
-
Hôtel de LisieuxLourdes, France
-
The 1661 InnNew Shoreham, USA
-
Acropolis View HotelAthens, Greece
-
Reflections BroomeBroome, Australia
-
Beach House Suites by the Don CeSarSt Pete Beach, USA
-
-
Hostel KolovareZadar, Croatia
