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Reviews of Knights Inn Burlington 2 stars

517 Plains Road East, L7T 2E2 Burlington, Canada

#22 of 23 hotels in Burlington

Guests' Choice

Review score

Based on 294 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.4

  • Location

    7.7

  • Facilities

    6.0

  • Staff

    8.1

  • Value for money

    6.8

  • Free WiFi

    6.3

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Showing 1 – 25

  • Reviewed: 4 April 2024

    7.0
    Old but clean room
    • With a pet
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Simple room well used but clean, the tile of the bathroom was broken at some place for example but it was clean.

    Stayed in March 2024

  • Reviewed: 10 November 2023

    5.0
    Good, cheap and easy. Could be a bit neater.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pretty dirty, and didn't feel comfortable using the shower. Found ants on the wall..

    Great location and friendly staff! Loved the easy parking and room layout.

    Stayed in November 2023

  • Reviewed: 3 November 2023

    5.0
    Passable
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The thermostat in the room was not functional, and it was VERY hot upon arrival. Under the bed was NOT cleaned. A little paint and TLC would go a very long way to accommodate the comfort of the guest. TV was semi functional and would cut out every 10 minutes for about a 5 minute duration.

    Location was great, shoppers next door was super convenient. Front desk employees were very kind, as well as the housekeeper.

    Stayed in November 2023

  • Reviewed: 29 October 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The weird noise (perhaps the water-pipes?) throughout the night which did not allow a proper sleep. Also, seems like one of the beds, the one next to the window had bedbugs in it. My husband got bitten all over.

    The receptionist was very helpful and friendly.

    Stayed in October 2023

  • Reviewed: 25 September 2023

    5.0
    Overall...you get what you pay for!
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Sunken in bed Bathroom needs major updating Lack of hot water Outside lights were super bright...lit up the room at night

    The price! Was were given a room asap upon early arrival Upgraded to a king

    Stayed in September 2023

  • Reviewed: 29 August 2023

    6.0
    Was not great just ok
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The kitchenette is really a bathroom vanity, the sheets amd comforter had stains, sitting area was a small table and a vintage armchair with computer chair. The bathroom tiles were dirty and there was no kettle in the room if you wanted coffee you have to walk to the front office

    The location of the motel is perfect for those traveling with go transit and the staff is friendly

    Stayed in August 2023

  • Reviewed: 22 August 2023

    5.0
    Brief
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Beware of roaches in the bathroom (toilet area ) they have traps that don’t really work. Also I did not get my $45.00 key card deposit back ( when I left early in the morning no one was at the front desk ( maybe he was sleeping) Then I called I was told it takes 7 days ?

    The king size bed

    Stayed in August 2023

  • Reviewed: 9 August 2023

    7.0
    Ok
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The front desk guy in the morning- had my check out date wrong - and banged on my door -he apologized but I did not like his approach -

    Retro Cable

    Stayed in August 2023

  • Reviewed: 7 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was in need of repair. Not very clean either

    Required handicap needed a shower chair. Did not have one. The bathroom could use some major repair. Kitchen area needed attention also. However for the price not to bad.

    Stayed in July 2023

  • Reviewed: 4 August 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Coffee machine

    No breakfast. No coffee machine

    Stayed in August 2023

  • Reviewed: 1 August 2023

    5.0
    pretty gross honestly. We slept on top of the blankets.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We found a disgusting melted cake in the fridge, The room was really dirty.

    cheap price I guess compared to others.

    Stayed in July 2023

  • Reviewed: 27 July 2023

    7.0
    There was no exhaust fan on the restroom and we were charge for $20 for 2 little towels that we used
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They charge us $20 for 2 towels we used for wiping our colored hair.. I think that super exaggerated price

    I like that we were provided a disable location

    Stayed in July 2023

  • Reviewed: 26 June 2023

    7.0
    It's good but needs to be improved
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    cleaning

    price and good deal

    Stayed in June 2023

  • Reviewed: 26 June 2023

    7.0
    It's good but needs to be improved
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    lack of better cleaning

    Yes

    Stayed in June 2023

  • Reviewed: 25 June 2023

    5.0
    disappointed.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    The room was not clean. The facilities are in need off upgrading. No light in the bathroom. No tea/coffee in room.

    the location

    Stayed in June 2023

  • Reviewed: 31 May 2023

    5.0
    I do not recomend this to ly friends
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It’s not clean

    Nothing

    Stayed in April 2023

  • Reviewed: 27 March 2023

    5.0
    Wasn't the fanciest place, but it was a place to sleep at a reasonable price.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Only real problem was someone trying to get into my room at 3 am.

    Location, close to where I had to go.

    Stayed in March 2023

  • Reviewed: 10 December 2022

    5.0
    I've been to way better 2 star hotels I really don't recommend this one unless you are on tight budg
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn't like the mice that were in room 11 due to the heaters being damaged the may be hiding in there. My accommodations were not met double blanket etcetera. Very money hungry people which did affect the customer service asked for a few extra hours 1-3 as I had an appointment they said it will be 40 extra.

    The staff was the only thing that could be deemed as ok. Very friendly bathroom was decent I guess.

    Stayed in December 2022

  • Reviewed: 4 December 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like the Wi-Fi they didn't have a good connections and when you dont know the place you need à good wi'fi. And the bathroom cleaning wasnt good.

    The location is vers peacefull and the People at this place very sweet.

    Stayed in November 2022

  • Reviewed: 20 November 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The king sized bed was sagging in a few different areas. It was very uncomfortable to sleep on. The jacuzzi was filled with tiny ants. Which took away from the romance of the whole thing. The place needs a good deep clean. The price was okay but you do get what you pay for. All that being said, we'll be back. The location was prime.

    The location was prime for what we needed. And the room was surface clean. Perfect room temperature. Loved the fact that there was a surprise jacuzzi. The price was half decent. Overall, it was a pleasant stay and we'll likely be back.

    Stayed in November 2022

  • Reviewed: 4 November 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Comfortable and the staff is great

    Stayed in November 2022

  • Reviewed: 18 October 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They did not have water bottles. I had to go yo domino's across the street to get it.

    Stayed in October 2022

  • Reviewed: 15 October 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I did find 1 cockroach

    Very comfortable

    Stayed in September 2022

  • Reviewed: 13 October 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Could be cleaner floors needed a better sweep Very outdated But for the price you can't expect much.

    Good location Price was very good Staff were both very friendly

    Stayed in October 2022

Showing 1 – 25

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