401 Main Street, Y1A 2B6 Whitehorse, Canada
#9 of 13 hotels in Whitehorse
Guests' ChoiceBased on 325 hotel reviews
6.9Cleanliness
7.4
Comfort
7.4
Location
8.6
Facilities
6.8
Staff
8.0
Value for money
7.0
Free WiFi
8.2
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End of dialog contentReviewed: 24 September 2021
Jens
SwedenIf I am to say something, then the TV needed some instructions, in the room, but was no big deal for me.
Location was good, just in center of Town. The staff was helpful. I can say I got value for money.
Stayed in September 2021
Reviewed: 27 August 2021
Joanna
CanadaNo lift in the building.
The staff is nice. The room is clean.
Stayed in August 2021
Reviewed: 16 August 2021
Hannah
United StatesThe dishes in the room were not clean and the bathroom could have been cleaner.
Very nice owner and excellent location for walking around town!
Stayed in August 2021
Reviewed: 15 August 2021
Jeffrey
CanadaRight downtown. Great to walk around
Stayed in July 2021
Reviewed: 8 August 2021
Sandra
CanadaElevator to the third floor, especially for hauling luggage upstairs.
A Whitehorse Hotel. It was clean and centrally located.
Stayed in August 2021
Reviewed: 26 July 2021
Aman
CanadaParking is behind the building.
Location is good. Beds are comfortable and room is big. Front desk girl was cheerful and provided exceptional service.
Stayed in July 2021
Reviewed: 5 July 2021
Margaret
CanadaThere wasn’t really anything not to like. Ya it was a bit dated but I didn’t pay a ton of money so it’s a none issue.
Fantastic location, it was super clean. The staff were friendly and helpful. I agree with others, the room was warm, asked for a fan, prompt courteous service. The fridge, microwave was a bonus. Quiet as can be! It was the perfect place to spend the Sunday of the long weekend.
Stayed in July 2021
Reviewed: 20 May 2024
John
CanadaI lioked everything about my stay at this hotel
I like the location.
Stayed in May 2024
Reviewed: 6 May 2024
Graves
United StatesThe smell was sickening. Not sure what it was, but it was in the air when we checked I'm and out.
Stayed in May 2024
Reviewed: 10 February 2024
Caeri
CanadaI had to leave a night early, and they kindly took a night off my bill. I didn't even have to ask. Prices were reasonable for the room, and bed was comfortable. Nice amenities.
Stayed in February 2024
Reviewed: 11 December 2023
Jamie
CanadaBathroom tub was dirty
Friendly staff and great location
Stayed in December 2023
Reviewed: 24 November 2023
Aj
CanadaThe property had a weird smell to it. Almost like gas. It was quite unpleasant to smell for the whole trip
Close to Main Street and shops
Stayed in November 2023
Reviewed: 28 September 2023
Elaine
CanadaN/a
The location, right downtown
Stayed in September 2023
Reviewed: 14 September 2023
Lynn
United StatesThe hotel is very dated and isn't worth the price.
The location is great.
Stayed in September 2023
Reviewed: 30 August 2023
Day
CanadaNo elevator; poor lighting; in-room portable air conditioner was very noisy; bed was well used and sloped down to edges: lobby looked like a war zone given necessary protection of clerk. All in all, this is a VERY old hotel with old furniture and plumbing and heating and air conditioning. Its crazy that we paid $200 for this firetrap.
Central location and large room.
Stayed in August 2023
Reviewed: 22 August 2023
Bruce
United StatesNo elevator, so have to carry luggage up a steep stairway to the 3rd floor. Odd: air conditioner in the room itself.
Clean, quiet, central. Great bed, plenty of hot water in the shower. Some may not be happy with the '50s furnishings, but it had everything you need, just brown. I would go back.
Stayed in August 2023
Reviewed: 17 August 2023
Richard
United StatesNo fore warning they had no elevator, wife struggles with stairs. Very bad parking situation. No room service instruction were given at check in thus did not receive room cleaning and towels next day. Toilet was somewhat stopped up asked for it to be fixed and after 2.5 hours waiting I asked for a plunger and removed the problem. Pluming issues were on going upon arrival. Hotel needs some up dates which could be done a keep some of the traits of a day gone by.
Location
Stayed in August 2023
Reviewed: 14 August 2023
Thor
United StatesA slight effluvium throughout the hotel.
Friendly and helpful staff with good location. Walking distance to Yukon river and a great coffee shop.
Stayed in July 2023
Reviewed: 11 August 2023
Chantal
CanadaProperty is old. The room was very dark dirty and had a terrible smell.
Stayed in August 2023
Reviewed: 7 August 2023
Sandra
GermanyOne point down due to no elevator and no breakfast, but plenty options in walking distance
Comfy beds, great wifi, super friendly front desk
Stayed in August 2023
Reviewed: 2 August 2023
Robert
United StatesVery expensive accommodations!
The hotel is near the train station.
Stayed in July 2023
Reviewed: 2 August 2023
Ana
United StatesI made reservations online & called hotel prior to our arrival requesting 1st floor accomodations due to walking disability. Upon arrival, I was given a key to a room on the 3rd floor. The hotel does not have an elevator.. It only provides a very narrow steep incline stairs. It is not handicap friendly. I cancelled my reservation.
Did not like due to lack of information, miscommunication and misrepresentation.
Stayed in June 2023
Reviewed: 28 July 2023
Anne
LaosThe staff were not friendly nor helpful. The hotel smelled.
The room was clean.
Stayed in July 2023
Reviewed: 23 July 2023
Bering
CanadaEven though we asked for housekeeping after three days it was pretty sad. No sheet replacement etc. bathroom not cleaned etc
Closeness to downtown
Stayed in July 2023
Reviewed: 17 July 2023
Sebastian
CanadaThe faucet in the shower was broken, not able to ''mix'' hot and cold water. It was either boiling hot or ice cold. The coffee maker didn't work and pantry was equipped with not more than 3 forks. I usually wouldn't care about this stuff but for 170 CAD for 1 night it was a really sad experience.
Stayed in July 2023
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