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  5. Reviews of Town Inn Suites Hotel

Reviews of Town Inn Suites Hotel 3 stars

620 Church Street, M4Y 2G2 Toronto, Canada

#70 of 113 hotels in Toronto

Guests' Choice

Review score

Based on 3044 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.7

  • Facilities

    7.7

  • Staff

    8.7

  • Value for money

    7.6

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 15 May 2024

    8.0
    Friendly staff, clean and facilities as advertised.
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Staff were friendly, continental breakfast was nice, it was very clean. The hotel was close to the metro so a central location to get around the city.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Deluxe King Suite
    • Stayed 3 nights

    The sound proofing could be a bit better, we could hear construction early Saturday morning and the sounds of doors opening and closing in the hallway. It's subjective, but the pillows were too soft for my liking. Furnishings generally feel a little cheap, but I suppose this is the time we live in!

    The hotel is in a very convenient location for us. The room was quite spacious. I like that there is a kitchen included, though we didn't actually use it apart from the refrigerator. The bed was very comfortable.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Our room didn't have a view

    It was clean and a good location

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    I’ll go there again!
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    No place to hang jackets in the front entrance and black to hang towels in the bathroom.

    Location. Full apartment.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Great location with great staff
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    The property is currently going through renovations, so the room I stayed in was quite dated - I imagine that this will obviously solve itself as the renovations continue. Nonetheless, it wouldn’t deter me from staying again. Also, as some other reviews have said, the balcony was inaccessible which was a bit of a shame.

    Close to the Bloor-Yonge subway station, which was so useful to get around downtown. Staff were really friendly and helpful when I had any queries. They also stored my bag for me when I had to spend time waiting for my flight after I’d checked out.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Clean and comfortable stay!
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    Would like an extra blanket in room.

    Clean, comfortable room with ample space and great location to downtown. The staff are exceptionally knowledgeable and kind. This is our second time here, we will be back again

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely staff. Got a free upgrade. Clean and comfortable.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Good value for money
    • Business trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    The balcony was there, but locked and so were the windows. The dinner table was shaking like a tree ) I must admit, the building is old. This rarely bother me, but maybe important to know for the people who will read the review.

    Actually, for this money and given a short period of booking before my trip, it was certainly a value. I like the spacious apartment I got a lot! The location was really cool.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    7.0
    Brill staff, awful breakfast
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 5 nights

    Breakfast - that must be some North American thing. Clearly not up to scratch compared to international standards. The breakfast times are ludicrous for holidaying guests (closes at 09:00!). Only coffee/tea, fruit, jogurt and croissants are available. Seems like a joke not wortht he money or time. Also: everything is throw-away. This means that spoons and knives are single use plastic! Are we still in the 1980s? The knives also had sharp corners at the handle. Furthermore, for a hotel this size, the breakfast room was a joke - sitting no more than 18 people at a time.

    Really excellent staff, large comfortable rooms, superb bed and our own kitchen (though we had no use for that). The aircon was easily controlled manually and really effective. Would have liked to have access to the balcony too.

    Stayed in April 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe King Suite
    • Stayed 2 nights

    The breakfast venue. Too little room and crowded in the mornings

    Stayed in April 2024

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 6 nights
    • Submitted via mobile

    Location is great, for people who like to walk.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    8.0
    Like having your own quiet apartment close to lots of food options. 20-30 min cab ride to theater
    • Business trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t know the property was being renovated and it was strange to get in an elevator covered in moving blankets. The breakfast area was tight - especially on Saturday morning- people were impatient and I gave up trying to get myself a coffee as people kept cutting the line. I wish it was closer to downtown as travel by taxi was required & costly.

    Really nice suite with full kitchen; lots of space and quiet. The staff was very nice and helpful. Coffee and continental breakfast was free and convenient to have in the lobby. The concierge called taxis for me which made getting around town easier.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    9.0
    Perfect for 3 nights
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Crowded breakfast room

    Location

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 5 nights

    confortable accomodation on the 24th floor. king size bed, nice view, lot of space, well equipped kitchen, very friendly and helpful staff

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Overall it was really good
    • Business trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted via mobile

    Older building. Use to staying in chain Hotels

    The price. It was good. Old building but the renovation was good. Breakfast was good

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Overall, a great place
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    1970s decor.

    Location, good value, spacious suite with full kitchen. Excellent value for downtown Toronto.

    Stayed in March 2024

  • Reviewed: 26 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 4 nights

    breakfast.

    location

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    value for money
    • Business trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 6 nights

    Minimalistic breakfast - croissants, tea / coffee, orange juice and if lucky a fruit or muffin. Nothing more. Also the breakfast place gets very crowded due to size of a mere 20 sq mtrs and food runs out fast. SO you need to fill the plastic plate and take it to your apartment.

    Extremely helpful staff. Exceptionally well maintained and cleaned. Fairly well located for restaurants and convenience stores.

    Stayed in February 2024

  • Reviewed: 25 April 2024

    9.0
    Most affordable for the quality of room, and of location, full
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Complete suites, location and breakfast included.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Studio
    • Stayed 1 night
    • Submitted via mobile

    Dirty ventilation

    Big and nice room

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Very adequate for Downtown Toronto
    • Leisure trip
    • Solo traveller
    • Deluxe King Suite
    • Stayed 6 nights
    • Submitted via mobile

    The small breakfast room and limited breakfast spread of croissant, yoghurt, cupcake, coffee / tea and fruits only. Need include protein e.g eggs, bacon etc No curtain or blinds on balcony door

    Proximity to substation, shops and eateries Adequate apartment space - well equipped kitchen and comfortable bed

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast room is too small breakfast quality can be slightly improved. Wake up by knocking and banging sound at 4am to 7am from the floor above.

    Location and helpfulness of staff members

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    A good value for money apatment a few things need doing but we enjoyed it.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The shower was leaking on floor, coming up from tiles, we reported it.

    Good value for money, staff were excellent

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    It was okay, decent stay, I wish it was not that expensive but maybe I am not used yet for local prices 😅
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The balcony was closed, and the hair conditioner was strange, I didn’t know if it was ok. One bed was shaking when you move, bumping the floor.

    It was nice and clean. Enough space for two people. Location is good.

    Stayed in April 2024

Showing 1 – 25

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