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Reviews of TownePlace Suites by Marriott West Kelowna 4 stars

3551 Carrington Road, V4T 3L8 West Kelowna, Canada

#4 of 14 hotels in West Kelowna

Guests' Choice

Review score

Based on 198 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.1

  • Facilities

    9.3

  • Staff

    9.3

  • Value for money

    8.9

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 1 May 2024

    10
    Happy to stay here again.
    • Leisure trip
    • Family with young children
    • Queen Studio with Balcony and Lake View
    • Stayed 2 nights

    We all loved the pool and the water slide. It was a quiet room and had a lovely view.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    it was a great location, very close to where our son lives and very close to amenities.
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 9 nights

    It wasn't a huge deal but there were a couple of sports teams that checked in near the end of our stay and we needed to time when we would go for breakfast because when both groups were down we weren't able to find any room to sit down.

    The breakfast was great, we really appreciated the variety and change up from day to day. We also liked the fresh fruit and the availability of coffee, tea and water when the eating area was closed.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    A great home away from home
    • Leisure trip
    • Couple
    • King Studio with Lake View
    • Stayed 2 nights

    Pet friendly rooms are on floors 2 and 5, I feel floor 5 is too high, and some pets obviously have not made it past the elevator. Lower floors would be better as one could quickly use the stairs.

    Cleanliness, location, comfort of the room, quiet at night, pet friendly

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Excellent stay with friendly staff
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    Everything for the money was perfect.

    On arrival the check in staff were very friendly and helpful. Best staff in a hotel I’ve experienced. Breakfast was amazing and so many options for our family. Staff opened the slide for the kids whenever we asked and went above and beyond for us. Hotel was clean with huge TV and large room updated room.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    New hotel close to wineries
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    Relatively new hotel. Brand new amenities. Good Breakfast and coffee. Close to major wineries. Walking distance of some good restaurants and services. Our Hotel room has a big fridge, stove, smart tv and lots of electricity outlets

    Stayed in April 2024

  • Reviewed: 28 March 2024

    10
    Great visit.
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    Great location in West Kelowna. Continental Breakfast was much more than we were expecting.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Great staycation location!
    • Leisure trip
    • People with friends
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain about.

    The pool was awesome, the room was bigger than I expected and the breakfast was fantastic.

    Stayed in January 2024

  • Reviewed: 25 February 2024

    8.0
    Great place but won’t be back the beds were way to hard
    • Business trip
    • Couple
    • King Studio with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    The bed was so hard and having 600 track and field kids not able to have breakfast on the last day was annoying

    The breakfast was good the staff friendly

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    Exceeded our expectations.
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    The coffee in the room was not good. If you are a coffee connoisseur you’ll want to bring your own Aerator or French Press.

    The staff was great, the room was outstanding with kitchenettes and all its amenities, and the view of the water & golf course was a welcome surprise.. The bed was also extremely comfortable.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Room was cold, had have heat on all time. Cold air coming fan on wall. Room 5010. Only problem had

    I liked view, and kitchen and comfortable beds

    Stayed in February 2024

  • Reviewed: 5 February 2024

    10
    Stay was amazing! Staff, food & rooms are fabulous!
    • Leisure trip
    • Group
    • Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    There wasn’t anything that I didn’t like about the property

    I like everyone about the property & especially the rooms! Very spacious & comfortable!

    Stayed in January 2024

  • Reviewed: 28 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    Hotel was clean, staff were friendly, view was beautiful to wake up to on the lake side.

    Stayed in January 2024

  • Reviewed: 17 January 2024

    10
    Clean and comfortable place to stay in West Kelowna
    • Leisure trip
    • Solo traveller
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    The only thing I didn't like was that the room did not have a dining table, but rather a desk and sofa. But for the price, it was a very nice room!

    The hotel is bright and new. The rooms are clean with a convenient kitchenette. All of my encounters with staff were friendly, and I was able to print a document that I needed.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    8.0
    Good stay with a few issues.
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    Housekeeping came into our room while we were still sleeping after a few brief knocks (8:30am before we checked out). Breakfast was good, but they ran out of food before it ended, so we left hungry.

    Beds were comfy and the rooms were updated. It was nice to have a kitchen with utensils, cups, etc. The waterslide and pool were great.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    10
    A beautiful room by the lake, great value & comfortable
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    N/A (:

    The staff were friendly upon arrival, it was the most smooth check in at a hotel we’ve ever experienced. The room was super clean & comfortable. Nice view of the lake from our room too. It was our anniversary & the staff decorated the bed with cute rose petals, we really appreciated the touch- thank you! There’s a big shower in the bathroom, coffee & tea for the morning, mattress was comfortable. Honestly there’s nothing we didn’t like about this hotel.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    10
    Exceptional
    • Couple
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    I did not get what I booked for for.

    Like it had kitchen

    Stayed in December 2023

  • Reviewed: 31 December 2023

    10
    location is very easy to find in west kelowna and the hotel is quite clean and quiet
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night

    the hotel is very clean

    Stayed in December 2023

  • Reviewed: 27 December 2023

    9.0
    Breakfast better than expected, and I could hook up my iPad to TV (HDMI), and watch my own stuff.
    • Leisure trip
    • Solo traveller
    • King Studio
    • Stayed 6 nights

    AC unit was one of those 'below the window, blasting air like a 737 jet engine' variety. Too noisy, and not really adjustable.

    Great hotel/suites establishment. Good location for shops etc, friendly staff. Complementary breakfast was better than expected (hot food options!) Room had all the necessary comforts (but very noisy HVAC system), & I was able to connect my ipad to the TV so I could watch my downloads on the TV screen. Respect! (The TV actually had some streaming options built-in, like NetFlix & PrimeTV, which I think is a great bonus.)

    Stayed in December 2023

  • Reviewed: 18 December 2023

    10
    Excellent
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    The place is very clean, has a free garage, chic and comfortable

    Stayed in December 2023

  • Reviewed: 12 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was not as good as expected

    Clean friendly staff

    Stayed in December 2023

  • Reviewed: 11 December 2023

    10
    Very comfortable and worth the money
    • Business trip
    • Couple
    • King Studio with Lake View
    • Stayed 4 nights
    • Submitted via mobile

    Pillows were not great but really a personal preference thing can’t fault the hotel

    Super clean and staff friendly

    Stayed in December 2023

  • Reviewed: 5 December 2023

    10
    Best quality in Westbank
    • Solo traveller
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    Very comfortable and quiet room. Everything needed for cooking within the sweet. Exceptionally friendly staff. Convenient location, everything within walking distance.

    Stayed in December 2023

  • Reviewed: 29 November 2023

    9.0
    Great location for the summer
    • Leisure trip
    • Couple
    • Queen Studio with Balcony and Lake View
    • Stayed 1 night

    It's a little pricey for a night.

    Breakfast was wonderful. I haven't had breakfast with wonderful options at a hotel in a while. The swimming pool and jaccuzi were alright. The hotel is located in a convenient place where you're not far from Lake Okanagan and from restaurants and convenience stores. The room was lovely with a nice balcony. Visiting in the summer would be a better option than when it gets colder so that you can enjoy the outdoors better. They have wonderful facilities you can use in the summer like a bbq pit. They also have board games available but you have to request them. The sunrise was beautiful. I wished they gave us a higher floor though so that I could have a better view of the lake since I did pay a little extra for a lake view.

    Stayed in October 2023

  • Reviewed: 10 November 2023

    9.0
    Superb
    • Solo traveller
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    Very nice rate and unit

    Stayed in November 2023

Showing 1 – 25

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