3551 Carrington Road, V4T 3L8 West Kelowna, Canada
#4 of 14 hotels in West Kelowna
Guests' ChoiceBased on 201 hotel reviews
8.9Cleanliness
9.4
Comfort
9.5
Location
9.1
Facilities
9.3
Staff
9.3
Value for money
8.9
Free WiFi
8.8
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End of dialog contentReviewed: 27 May 2024
Michelle
United StatesStaff was excellent, very helpful. Great location and large room. Loved that it had a bar and several spaces to lounge in, served a good breakfast.
Stayed in April 2024
Reviewed: 27 May 2024
Staple
CanadaIt was ok, not alot of fruits and veggies or healthier options
Stayed in May 2024
Reviewed: 24 May 2024
Shuk
Hong KongThe waterslide and warm indoor pool was a lot of fun ! The room was clean and tidy that comes with a kitchenette and small closet .
Stayed in May 2024
Reviewed: 1 May 2024
Mkapasi
United StatesWe all loved the pool and the water slide. It was a quiet room and had a lovely view.
Stayed in April 2024
Reviewed: 23 April 2024
Alynn
CanadaIt wasn't a huge deal but there were a couple of sports teams that checked in near the end of our stay and we needed to time when we would go for breakfast because when both groups were down we weren't able to find any room to sit down.
The breakfast was great, we really appreciated the variety and change up from day to day. We also liked the fresh fruit and the availability of coffee, tea and water when the eating area was closed.
Stayed in April 2024
Reviewed: 18 April 2024
Colleen
CanadaPet friendly rooms are on floors 2 and 5, I feel floor 5 is too high, and some pets obviously have not made it past the elevator. Lower floors would be better as one could quickly use the stairs.
Cleanliness, location, comfort of the room, quiet at night, pet friendly
Stayed in April 2024
Reviewed: 15 April 2024
Adam
CanadaEverything for the money was perfect.
On arrival the check in staff were very friendly and helpful. Best staff in a hotel I’ve experienced. Breakfast was amazing and so many options for our family. Staff opened the slide for the kids whenever we asked and went above and beyond for us. Hotel was clean with huge TV and large room updated room.
Stayed in April 2024
Reviewed: 7 April 2024
Behzad
CanadaRelatively new hotel. Brand new amenities. Good Breakfast and coffee. Close to major wineries. Walking distance of some good restaurants and services. Our Hotel room has a big fridge, stove, smart tv and lots of electricity outlets
Stayed in April 2024
Reviewed: 28 March 2024
Donovan
CanadaGreat location in West Kelowna. Continental Breakfast was much more than we were expecting.
Stayed in March 2024
Reviewed: 25 March 2024
Peters
CanadaNothing to complain about.
The pool was awesome, the room was bigger than I expected and the breakfast was fantastic.
Stayed in January 2024
Reviewed: 25 February 2024
Janelle
CanadaThe bed was so hard and having 600 track and field kids not able to have breakfast on the last day was annoying
The breakfast was good the staff friendly
Stayed in February 2024
Reviewed: 19 February 2024
Cheryl
CanadaThe coffee in the room was not good. If you are a coffee connoisseur you’ll want to bring your own Aerator or French Press.
The staff was great, the room was outstanding with kitchenettes and all its amenities, and the view of the water & golf course was a welcome surprise.. The bed was also extremely comfortable.
Stayed in February 2024
Reviewed: 12 February 2024
Aimee
CanadaRoom was cold, had have heat on all time. Cold air coming fan on wall. Room 5010. Only problem had
I liked view, and kitchen and comfortable beds
Stayed in February 2024
Reviewed: 5 February 2024
Jennifer
CanadaThere wasn’t anything that I didn’t like about the property
I like everyone about the property & especially the rooms! Very spacious & comfortable!
Stayed in January 2024
Reviewed: 28 January 2024
Leanne
CanadaHotel was clean, staff were friendly, view was beautiful to wake up to on the lake side.
Stayed in January 2024
Reviewed: 17 January 2024
Shannon
United StatesThe only thing I didn't like was that the room did not have a dining table, but rather a desk and sofa. But for the price, it was a very nice room!
The hotel is bright and new. The rooms are clean with a convenient kitchenette. All of my encounters with staff were friendly, and I was able to print a document that I needed.
Stayed in January 2024
Reviewed: 10 January 2024
Lemills
CanadaHousekeeping came into our room while we were still sleeping after a few brief knocks (8:30am before we checked out). Breakfast was good, but they ran out of food before it ended, so we left hungry.
Beds were comfy and the rooms were updated. It was nice to have a kitchen with utensils, cups, etc. The waterslide and pool were great.
Stayed in January 2024
Reviewed: 4 January 2024
David
United StatesThis is a very clean modern facility and the suits are very roomy and comfortable. I have a large super duty dually pickup and the parking spaces are large and well laid out.
Stayed in January 2024
Reviewed: 2 January 2024
Brittany
CanadaN/A (:
The staff were friendly upon arrival, it was the most smooth check in at a hotel we’ve ever experienced. The room was super clean & comfortable. Nice view of the lake from our room too. It was our anniversary & the staff decorated the bed with cute rose petals, we really appreciated the touch- thank you! There’s a big shower in the bathroom, coffee & tea for the morning, mattress was comfortable. Honestly there’s nothing we didn’t like about this hotel.
Stayed in January 2024
Reviewed: 1 January 2024
Aimee
CanadaI did not get what I booked for for.
Like it had kitchen
Stayed in December 2023
Reviewed: 31 December 2023
Yexuan
Chinathe hotel is very clean
Stayed in December 2023
Reviewed: 27 December 2023
Andy
AustraliaAC unit was one of those 'below the window, blasting air like a 737 jet engine' variety. Too noisy, and not really adjustable.
Great hotel/suites establishment. Good location for shops etc, friendly staff. Complementary breakfast was better than expected (hot food options!) Room had all the necessary comforts (but very noisy HVAC system), & I was able to connect my ipad to the TV so I could watch my downloads on the TV screen. Respect! (The TV actually had some streaming options built-in, like NetFlix & PrimeTV, which I think is a great bonus.)
Stayed in December 2023
Reviewed: 18 December 2023
Gerlie
CanadaThe place is very clean, has a free garage, chic and comfortable
Stayed in December 2023
Reviewed: 12 December 2023
Angie
CanadaBreakfast was not as good as expected
Clean friendly staff
Stayed in December 2023
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