Lightning wasn’t great and made the room rather dark, but this is really minor and doesn’t affect an overall excellent stay.

Good location, nice rooms with good-sized space and ample amenities, clean and quiet.

Stayed in March 2024

Parking limited

Spacious rooms, clean

Stayed in January 2024

Spacious and well equipped room. Comfortable bed, spacious bathroom. Good breakfast in the morning.

Stayed in January 2024

Nothing.

Great location. Very well maintained and clean. Staff was very efficient and friendly.

Stayed in December 2023

Cold room, need more heat

Room avalible

Stayed in December 2023

Lots of homeless people around the hotel area and at the front. Makes us feel unsafe and uncomfortable. Chair at dining table had nasty 🤮 sticky stuff on it.

Room was spacious and check in staff was friendly. Bed comfy.

Stayed in September 2023

Clean and spacious rooms

Stayed in September 2023

Nothing

Everything. Comfortable, spacious, quiet rooms. Fantastic breakfast. My go-to hotel.

Stayed in September 2023

Nothing

It is simply a great hotel. The rooms are spacious and comfortable. The breakfast has hot and cold items, plenty of selection,

Stayed in September 2023

Convenient location. I do think there could be more to see and do in the area, but it was a nice first visit

Stayed in July 2023

Nothing

The breakfast was excellent and the location is very good for my needs.

Stayed in August 2023

Paid Parking

Excellent customer service

Stayed in August 2023

There was some mould? On the ceiling by the fan/vent but otherwise it was super clean.

Beds were comfortable, it was quiet, very spacious suite for family of four. Very clean

Stayed in August 2023

it was OK but it ended at 9 AM

Stayed in July 2023

Pull out sofa bad

Needed bacon

Stayed in July 2023

We didn’t have breakfast but thank you anyway.

Stayed in July 2023

Clean, rooms were well designed to accommodate a family of 5.

Stayed in July 2023

Some hotels have parking garages; where I can park with a roof over my car. The Town Place had a $15.00 parking lot next to the hotel. I did like the fact that the lot had a gate that was operated by the reservation attendant. I didn't mind the $15.00 charge. In fact, I liked the fact that someone was controlling the access to the lot. Only a few months ago I had a problem with my Mastercard getting hacked. I have a new credit card and now, I get a warning when purchases are made. While checking in to Town Place, I noticed a $50.00 fee was put on my credit card but, would be removed when I checked out. I am home now and, there is no evidence of the charge on my Mastercard. At the time, it disturbed me that the supposedly $15.00 parking fee had taxes plus the $50.00 deposit on it.

Most hotels have a bathtub; &, have slippery floors. My room at Town Place had a shower with slightly angled floor to move the shower water to the front. The floor of the shower was NOT slippery. When I moved the water fawcet to the half way position; it was perfect. I loved the shower. There was a bar by the back of the shower to hold on to so you don't fall. It was not needed (for me).

Stayed in June 2023

More parking

Breakfast was very good and lots of variety

Stayed in June 2023

very clean and spacious rooms! breakfast was superb!

Stayed in May 2023

It was central to Downtown Windsor.

Stayed in May 2023

pay for parking

really nice and clean

Stayed in May 2023

Front desk staff were a little lackluster and didn't seem very interested in engaging with guests at all. Also the room was laid out a little oddly and there was what I believe an air conditioning unit or something in the room which was unexplained and awkward to move around. Not the end of the world, but a bit odd. I had a very short stay so it didn't impact things greatly.

The room was much bigger than I expected and the colour scheme was nice. The room layout was good and everything very clean. Common areas too were very clean and had nice styling.

Stayed in April 2023

The breakfast was terrible. The waffle mix was so watery it ran out of the waffle maker. When I told the employees they said it was fine. The orange juice was watered down, the little disks they called omelettes that were microwave were over cooked. They ran out of fruit salad. I asked for more and they said we have bananas wow. Coffee was terrible. The hotel is close to the bus station. So there is Alot of loitering around the hotel. The smoke detector was going off all night. We couldn't sleep. We asked the front desk attendant for a discount and she stated you must talk to a manager. We said ok can we please. Then she says she's not here. Wow how convenient.

The room was large enough so we did not feel cramped, the beds and pillows were super comfortable. The lighting was good and the heating and cooling was great. Everything was in walking distance local pubs, restaurants and casino.

Stayed in April 2023