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  5. Reviews of TownePlace Suites by Marriott Windsor

Reviews of TownePlace Suites by Marriott Windsor 3 stars

250 Dougall Avenue, N9A 7C6 Windsor, Canada

#18 of 18 hotels in Windsor

Guests' Choice

Review score

Based on 256 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    8.9

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.6

  • Free WiFi

    8.9

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Showing 76 – 100

  • Reviewed: 19 April 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 3 nights

    Breakfast was good. however they need to upgrade their television. had issues with the remote control.

    Stayed in April 2022

  • Reviewed: 19 April 2022

    10
    Enjoyable
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very nice and clean

    Stayed in April 2022

  • Reviewed: 13 April 2022

    9.0
    It was great!
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Mattress was too soft for my age 😀

    The staff were very helpful and understanding plus supportive to make my stay great.

    Stayed in April 2022

  • Reviewed: 11 April 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast options weren't enough. Every morning we had to eat the same things.

    Stayed in April 2022

  • Reviewed: 2 April 2022

    9.0
    I will definitely recommend friends and family to this hotel
    • Leisure trip
    • Solo traveller
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    I had two pair of shoes stolen due to a misunderstanding. I forgot to grab them from outside of my room door and that was mistaken as garbage. It was my fault.

    I truly liked the staff, they were professional and pleasant. The place was always clean. I loved the fact that breakfast was served every morning.

    Stayed in March 2022

  • Reviewed: 28 March 2022

    10
    Fantastic Experience...would recommend to anyone travelling to Windsor even for a short overnight!
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night

    Nothing really. Loved the room and cleanliness of the hotel but also the staff when we checked in were great, friendly and courteous. We would for sure stay with you again at this location.

    We left very early so didn't take in the breakfast. The location was OK but with the roads blocked due to the Trucker convoy it made it difficult to get to otherwise it would have been fine.

    Stayed in March 2022

  • Reviewed: 28 March 2022

    8.0
    We'll stay here again - thanks
    • Business trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 2 nights

    Thank you for the great help we had from staff and a very comfortable room.

    Stayed in March 2022

  • Reviewed: 22 March 2022

    9.0
    Great except the no servicing of the rm. Should have told us we needed to ask. That’s a 1st
    • Leisure trip
    • Group
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 2 nights

    No house keeping told we had to request it odd

    Ok

    Stayed in March 2022

  • Reviewed: 6 March 2022

    10
    Modern and spacious rooms.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Didn't seem to be in a busy part of town.

    Very big room with separate bedroom and complete kitchen. Free breakfast was very satisfying. Parking is across the road so easy access.

    Stayed in February 2022

  • Reviewed: 22 February 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The noise from the heating

    The ambience and location

    Stayed in February 2022

  • Reviewed: 24 January 2022

    10
    very happy with this exceptionally clean, quiet hotel
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    nothing

    accessible

    Stayed in January 2022

  • Reviewed: 23 January 2022

    8.0
    Excellent staff. Econo
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The entrance was difficult to find and then, where to park to unload suitcases. Just tell truth...no view of the river.

    Breakfast was very good with lots of choices, at least for making it ourselves.

    Stayed in December 2021

  • Reviewed: 20 January 2022

    10
    My new favorite home away from home
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 2 nights

    Nothing I could say bad about this place.

    This is the second time I have stayed at the Marriot and it was again very comfortable and the staff is very accommodating. Love the beds and love that I can log into my own Netflix account during my stay, breakfast is the best I have had in a long time. Very comfortable and accommodating for my dog.

    Stayed in December 2021

  • Reviewed: 17 January 2022

    9.0
    Very comfortable; will go back
    • Business trip
    • Couple
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 2 nights

    Price

    Breakfast, kichenette

    Stayed in January 2022

  • Reviewed: 11 January 2022

    8.0
    A good place in downtown windsor.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 14 nights

    The breakfast menu could be changed.

    The breakfast was good with good options although the same menu through out out 17 nights stay. It really got boring.

    Stayed in January 2022

  • Reviewed: 30 December 2021

    10
    it’s great place and we added one more night here.
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    paid parking.

    big room and one more sofa bed is really great for my family.

    Stayed in December 2021

  • Reviewed: 29 December 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 1 night

    Parking seems overly expensive given there are other local cheaper options, and the lot is not terribly secure other than the barrier. (ie. Lot is not fenced). $10 would be a fairer price.

    Good breakfast options. Staff wore masks.

    Stayed in December 2021

  • Reviewed: 28 December 2021

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    When getting breakfast staff inappropriately clean around you making you feel uncomfortable. Almost pushing you put of the way to clean where you are still busy getting something. Staff repeatedly asked if we still had anything in our room while we were getting ready to checkout and pack the car. It takes several trips and while making several trips is when we were asked. Tried to politely reply after the second time that they can go into my room once I check out... They said oh ok. Maybe some better training and manners should be brought up in training. Wierd to experience people doing this kind of stuff and displaying that kind of behaviour. You just don't expect it.

    Stayed in December 2021

  • Reviewed: 27 December 2021

    8.0
    living in my way
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    I had to cover all sofas by bed sheet because they welcomed dogs on all suites… and I do other cleaning and sanitizing my way…. i spent all week here so this is why I did that.

    relaxing atmosphere which I looked for…

    Stayed in December 2021

  • Reviewed: 3 December 2021

    10
    Great Suite Hotel in Downtown Windsor - Well Worth It!
    • Business trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Minor point - could use a second overhead night in the seating/desk area. Wish I could have stayed longer!

    Friendly staff Phenomenal beds, mattresses, pillows. Slept like a log! Lots of onsite pay parking Very well appointed, modern full suites with stovetop, fridge, microwave, coffeemaker, utensils, dishes, etc Great breakfast - contactless buffet, which was nice

    Stayed in December 2021

  • Reviewed: 28 October 2021

    8.0
    Great once you are inside!
    • Leisure trip
    • People with friends
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Area was very sketchy, not that there is anything the hotel could do anything about that. When we opened the curtains there appeared to be what looked like a descent amount of dried blood on the back of them. There was no parking on site however there were lots near by

    Room was spacious and had everything we needed. The staff was very friendly and assisted us with a request we had no issue. Beds were comfortable

    Stayed in October 2021

  • Reviewed: 2 October 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The location is great. Very close to the river. Bigger than usual room which can accommodate 6 adults. Very comfortable beds. The staff is friendly and very accommodating: we originally booked for two nights. Some thing came up after the first night we asked if we can cancel the second at the noon. They cancelled it without any charge. I guess only Marriott can be this flexible:)

    Stayed in October 2021

  • Reviewed: 20 September 2021

    10
    Best hotel in Windsor
    • Leisure trip
    • Family with young children
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    There was nothing bad to say but this hotel. We loved our stay!

    The beds are the best I have every slept on, absolutely fantastic! The bathroom and shower was amazing, the kitchen had everything I needed, the TV that greeted me by name, and the Netflix option so I could watch my series, was awesome! They even offered hot breakfast during COVID were everyone else only gives you grab bags. This was such a nice change. I loved this hotel so much that it is going to be my home away from home for now on everytime I visit Windsor.

    Stayed in September 2021

  • Reviewed: 3 September 2021

    9.0
    was well located, room nice and perfect for my needs
    • Business trip
    • Couple
    • Queen Studio with Two Queen Beds and Sofa Bed
    • Stayed 2 nights

    breakfast eggs were like rubber

    Stayed in September 2021

Showing 76 – 100

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