TV didn't work so we had to move rooms. The new room had no pillows so we had to bring them from the first room. The door has no weather stripping so we could hear the traffic all night.

Newly renovated but still under construction. Large TV.

Stayed in May 2024

Cable TV or complimentary streaming while waiting for the cable TV

Still no cable TV so very limited viewing options on the tvs unless I have subscriptions to streaming services

Stayed in March 2024

THERES JUST A GAP FROM THE DOOR COLD WINTER AIR IS COMING THROUGH

A SHORT STAY FOR SKIING AT MT. WASHINGTON, GOOD SPOT. NICE BED AND SHOWER

Stayed in March 2024

Not the fault of the hotel, just some guests had barking dogs and the area seemed at bit sketchy.

The shower was excellent with good water pressure. The room was nice.

Stayed in April 2024

There needs to be a proper chair in the room. The only place to sit was the bed. The strange appendage on one side of the bed does not count as a “chair”. That so-called “chair” is not one that you could sit in to read a book, for example, because there’s no lighting.

The location was perfect for my purposes. I appreciated getting my room long before the official checking-in time, because I was somewhat burdened with stuff (skis, etc.)

Stayed in March 2024

No lamps or low lights for night time reading.

The front desk staff was very kind and helpful.

Stayed in March 2024

The thing I did not like is the heating system, its too loud once it comes on. I only manage to get 3 hrs of sleep.

I like the price compared to others, very clean room.

Stayed in February 2024

Gap under the door that I'm sure will get weather stripping eventually

Good location and quiet at night. They are doing big renovations and our room was new and bright. Manny at the front desk was super friendly and helpful.

Stayed in February 2024

The location is very good and the staff was wonderful. Also I liked the new hardwood floors; the kings size bed and clean sheets; the Keurig coffee maker; and the WiFi. Everything else was okay. The motel is upgrading many rooms. I would book again now but really look forward when the upgrading is completed.

Stayed in November 2023

Location was perfect for my purposes

Stayed in September 2023

Close to airport just sleeping before a flight

Stayed in September 2023

The room I stayed its washroom has water leaking possibly from upstairs.

Location is great. Plenty of parking. Pet fees is reasonable

Stayed in August 2023

The outside property needs to be more inviting but that being said things will improve I suspect as work is being done currently. missing from our room was a desk chair and coffee maker which was not a deal breaker but would have been helpful.

Friendly staff person Val greeted us as soon as we arrived. She gave us all the information we needed and escorted me to the room. Hotel is noticeably older but we were told they were renovating and it was a lot to do. Our room was clean and comfortable. The bathroom was very clean. The bed was great!

Stayed in August 2023

Nearly empty but they still gave us a room with a terrible view of the parking lot. The windows in the hallway were wide open and it was freezing.

Clean.

Stayed in August 2021

Very small rooms, limited hot water and water pressure

It was decently clean for how sketchy the property was. You could tell there were a lot of interesting people Staying at this hotel. However, I know what I paid for so overall it wasn’t bad. If you are looking for “luxury” this hotel is not it.

Stayed in October 2021

Traffic noise. and room cleanliness was shocking upon arrival, wrt dishes and cutlery that were dirty,.. unbelievable that this could happen. i complained and they washed what i brought them.

It is a decent place, low end but comfortable.

Stayed in September 2021

The property itself is run-down and seems sketchy. People smoked in various areas outside, so there were butts everywhere and I could smell smoke at one point at night. The exterior doesn’t look like the pictures due to a recent paint job—dark grey, which doesn’t help. The room itself, while certainly clean enough, was dark and drab—I just didn’t want to be in there. The furnishings were old and tired and a little strange.

Very well stocked with everything you’d need to live there, really—kitchen, ironing board, coffee maker, dishes, pots, pans, utensils, etc. The bed was comfortable. It was quiet.

Stayed in September 2021

The door to the bathroom got jammed almost everytime you wanted to close it. There was a weird smell in the bathroom, probably because the air didn't circulate properly.

The price-perfomance ratio was great, perfect for a short stay. Everything you needed (for a short stay) was available.

Stayed in September 2021

Beds are stiff, bathtub plug is broken, and the room stunk like smoke and fragrances to cover the smoke.

Location

Stayed in September 2021

Room smelled a bit like it may have once been a smoking room. Not too bad. There had obviously been an effort to deodorize any lingering smell. Missing the breakfast (it was great last time) which is not being offered due to COVID.

Staff were all super friendly and helpful. They made sure the room I booked was next to the one booked by other family members, even though they were separate reservations. The location was great!

Stayed in August 2021

PRICE!!!! This hotel is NOT worth $300 + taxes + cat fees/night which is what I had to pay on Saturday night. The other nights were a wee bit cheaper but this price gouging is ridiculous. It costs way less to stay in a 4+ star hotel in Vancouver. No pool! How long is the temporary closure? COVID? Other pools were open.

Location is good for me. New bed linens and curtains. Cat friendly.

Stayed in August 2021

Dated room with a weird smell Furniture somewhat falling apart High price for what's available

I liked how helpful and friendly the staff were and its in a good location around the center of Courtenay. As it is, it was good for a 1 night stay for business.

Stayed in August 2021

Missed the pool. The stairs were not in good shape. Bathroom very small but clean. No other amenities

N/A

Stayed in August 2021

beds were the most uncomfortable of any hotel i have ever visited. while it was a busy time for the season the price paid for the room was literally double the value of what was offered. i wouldnt stay here again unless it was an emergency

AC worked and room was clean. staff was friendly and good. area was a bit sketchy but had no issues

Stayed in August 2021