848 Clearwater Lake Road, P0B 1L0 Port Sydney, Canada
#1 of 1 hotels in Port Sydney
Guests' ChoiceBased on 74 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
8.8
Facilities
8.3
Staff
8.8
Value for money
7.7
Free WiFi
4.7
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Showing 1 – 25
Reviewed: 18 August 2023
Christian
GermanyThe location The staff especially Charlene was great !
Stayed in August 2023
Reviewed: 12 August 2023
Patricia
CanadaThe pool was extremely cold and not very clean. The hot tub was nice but the cover was heavy to remove and replace each time. The sauna looked beautiful but no direction on what to do. Not sure if we were allowed to start the fire. Fire pits had wood but again not told if they were for use. The Internet was none existent.
Main lodge was beautiful. The meals were very good. The beach area is well kept. The staff were extremely friendly.
Stayed in August 2023
Reviewed: 26 May 2023
Jayne
CanadaWifi in the cottage was spotty, which is fine if you don't want or need it.
Plenty to do right on/at the property
Stayed in May 2023
Reviewed: 23 February 2023
Linda
CanadaGreat location, beautiful views, great access to snowmobile trails
Stayed in February 2023
Reviewed: 2 September 2022
Steven
CanadaThe buildings are rather dated. Some of the wood outside is starting to rot a little bit so it seems maintenance isn't perhaps top of mind. Inside the fixtures are ok, but again some things quite dated. For the price charged I would have expected something more than the rustic cabin feel with 80's furniture.
Cute Property, Staff were friendly and food was very good at dinner. Breakfast was pretty good as well (Buffet). We didnt stay long enough to enjoy the waterfront but they have paddle boards and kayaks to use etc that seemed nice
Stayed in August 2022
Reviewed: 13 May 2022
Paul
United KingdomTrails between seasons and not really cleared for summer - not bikeable. Don't forget the bug spray! A guest laundry facility would be great.
Wonderful location and great facilities. Enjoyed dinner in the restaurant. Cosy lodge with everything you need. Friendly staff.
Stayed in May 2022
Reviewed: 18 April 2022
Kuntal
CanadaLow staff on facilities, a bit on the pricy side, uncomfortable beds
Fantastic location and staff, amenities, games, and other things available were great as well.
Stayed in April 2022
Reviewed: 7 January 2022
John
CanadaThe dinner was good but not great, and for the price, it should have been great. We picked out three strands of hair too, which is gross anytime, but especially barf-worthy during a pandemic. Risotto undercooked and a little bland. but the delivery person was very cheerful and the food was pretty good, with lovely presentation. We still left a very good tip because we are just grateful for those still willing to work right now. Upon checkout, the staff person was loudly blowing her nose and then did not put her mask back on when I had to approach the counter to pay. Super stressful.
It was clean and quiet and the staff accommodated a last minute request. Gorgeous property in any season.
Stayed in January 2022
Reviewed: 8 November 2021
Rob
CanadaThe administration between the front desk and guest services really needs a look at. Front desk staff really need to be more upbeat and engaging. Put a happy face on and great people with genuine warmth, a smile, and treat people like you own the place and are truly happy they have chosen your resort. When you hand the bill over to the client take the time to explain the bill and any charges clearly. We ended up determining we were charged taxes on the room, which was already paid for through booking.com, and on the restaurant bill twice so I'm glad we looked at the bill before just paying and leaving. Lastly, after booking on booking.com we were told we couldn't have the time we booked and that we would be moved to a cottage on our third day. Then we were told if we didn't like that we should cancel the entire booking, then either the resort or booking.com did cancel our entire reservation without talking to us at all. After complaining about this with the resort and booking.com we were then placed back in a chalet and were told on the phone they would resolve this with us at the resort. On my birthday we went to the restaurant and although we were being served by the guest services manager (GSM) she never once mentioned how the resort was planning to work the booking process issues out with us. We left the restaurant after dinner without a word said and the GSM walking by us at least 3 times, with ample time to address the elephant in the room, and I told my wife I was going to say something. Once we brought it up the GSM she was apologetic and did take steps to make us happy. One thing I found that bothered me was that the issue could have been brought up to us during check-in and resolved right then and not left until our third day causing us to have this issue in the back of our minds the entire time at the resort. The GSM is very nice so no offense taken. Just could have been handled proactively.
The location and privacy of the lake was exceptional. There are a lot of amenities to enjoy whether indoors or out. Plenty of room to enjoy private time at the chalet and also plenty of options to enjoy the outdoors. Overall a great experience.
Stayed in September 2021
Reviewed: 8 October 2021
Patrick
CanadaProperties have the best fall colours I even experienced. We enjoyed the canoeing on the lake and hiking on the two trails.
Stayed in October 2021
Reviewed: 6 September 2021
Leslie
CanadaThe food was disappointing (sigh). As a vegetarian I only had one choice, peppers stuffed with rice which came with a side of rice, 2 sticks of carrots and a green bean. My husband had the prime rib, after trimming the fat the portion of meat was pretty small, the Yorkshire pudding was dry and although the mashed potatoes were good there was only a tiny scoop. (Including 2 beers and desert it cost around $100, we did not have the meal package).
We had a great time at the resort, hiking, canoeing and relaxing at the beach. The cabin was clean, cozy and the king size bed was very comfortable. We didn't use the gas fireplace but would have if the weather had been cooler. Port Sydney is a short drive and has a few places to eat, the general store has take out, Huntsville and Bracebridge are about a 25min drive.
Stayed in September 2021
Reviewed: 19 August 2021
Lu
CanadaThe restaurant was great for breakfast and lunch,but dinner was not the greatest.Few choices only and disappointing.
Facility was great,awesome views,we had lake view chalet ,beautiful rustic decor ,high ceiling ,everything you need except strong internet and TV.I wouldn’t go for more than 2 nights. Access to the lake ,beach area and plenty of canoes,kayak paddle boats to use.
Stayed in July 2021
Reviewed: 17 August 2021
Mary
CanadaFood was pricy but very delicious but you have the ability to make meals in your cabin if you plan ahead.
The quiet and the beautiful lake Divine the canoeing was awesome.
Stayed in August 2021
Reviewed: 30 July 2021
Susan
CanadaPeaceful and quiet - just what I was looking for.
Stayed in July 2021
Reviewed: 26 July 2021
Jacob
CanadaNext to no wifi and the so called “kitchenettes,” the chalets have do you about as much good as hot plate and bag of ice would have.
Quiet, nice rooms, and good location.
Stayed in July 2021
Reviewed: 7 July 2021
Jamie
CanadaAte one dinner at the restaurant-- apps were good but mains didn't meet expectations, especially given the price. Visited July long weekend and there were lots of mosquitos.
Beautiful property with lots to do. Great for a relaxing romantic weekend. Made use of canoes, swam in warm lake, played outdoor games (horseshoe, canjam, bocce), played board games, and utilized DVD lending. 25 minute drive to downtown Huntsville for some shopping and more dining options.
Stayed in July 2021
Reviewed: 21 June 2021
Laura
CanadaFront staff could be a little friendlier
It’s quiet and adults only. Not huge or busy.
Stayed in June 2021
Reviewed: 13 May 2024
Антонина
RussiaA looot of black flies, just because of the season (May)
Everything was great! Perfect atmosphere, and the staff is super friendly and helpful!
Stayed in May 2024
Reviewed: 15 February 2024
Julie
CanadaNothing
Beautiful Muskoka property on a lake in quiet area. Lovely cottages. No one else was there our first night, had the resort to ourselves. The chef was our server and very accommodating and attentive.
Stayed in February 2024
Reviewed: 1 January 2024
Nidhi
CanadaWe could not use the main building because dogs are not allowed there - which meant we had to stay in the cabin all the time. The hot water ran 'yellow' sometimes. The lighting in the 'cooking' area was dark.
Nice main building, nice cabins, friendly staff, lovely little forest and lake. Access to nice range of DVDs to watch in the cabin. Gas fire. Able to bring our dog.
Stayed in December 2023
Reviewed: 15 August 2023
Eliad
IsraelAll is first class … very recommend
Stayed in August 2023
Reviewed: 11 August 2023
Amber
CanadaThe food. Absolutely terrible unfortunately. We had two meals while there. Sandwiches....the bread was stale and too tough to eat. Dinner, we had the pappardelle pasta with beef. The pasta was in some kind of beef stock, the need was fast fry fajita beef and the whole thing was covered in green onions. So confusing....tasted horrible. Couldn't even eat it past a few bites. The pool was dirty and the hot tub was not cleaned or the ph balanced. Once we started the jets, the whole thing was stewing. Awful and gross.
Area is beautiful and the grounds are well manicured
Stayed in August 2023
Reviewed: 30 July 2023
Joanna
CanadaThe trail around the property should be better marked (the blue lines on the trees should be between white lines, so it's visible at dusk or on a cloudy day. Sometimes the trail is well-marked, and at other times, it's impossible to see the trail marks.
The setting is beautiful. The place had many guests but somehow never felt busy or crowded. The kayak and canoe trips are amazing. It's clean, quiet, relaxing. Last day we went for a hike in the surrounding woods and saw a deer.
Stayed in July 2023
Reviewed: 5 June 2023
Fiona
CanadaThe cabin was comfortable and the location was beautiful. The receptionist (Jennifer) bent over backwards to make our weekend stay perfect!! We can’t wait to return!!
Stayed in June 2023
Showing 1 – 25
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