502 Tunnel Mountain Road, T1L 1B1 Banff, Canada
#18 of 50 hotels in Banff
Guests' ChoiceBased on 1346 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
8.8
Facilities
8.6
Staff
9.2
Value for money
8.2
Free WiFi
8.5
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End of dialog contentReviewed: 3 June 2024
Ievgenii
UkrainePrice
Location, mountain view
Stayed in June 2024
Reviewed: 2 June 2024
Kathryn
United StatesWish there were two full baths, but 1.5 worked great!
It was super cosy and roomy. The views were lovely and it had all of the amenities we needed. Walk into town was short, 15 min. But there was a bus available to take people into town every 20 min, super convenient. Highly recommend!
Stayed in June 2024
Reviewed: 1 June 2024
Denise
CanadaKitchen counter is tiny
Nice and spacious 2 bedrooms apartment
Stayed in May 2024
Reviewed: 31 May 2024
Karen
AustraliaStaff and Location
Stayed in May 2024
Reviewed: 30 May 2024
Nichole
United KingdomThe beds were incredibly comfortable. The free bus pass was also so useful
Stayed in May 2024
Reviewed: 28 May 2024
Rolle
Canadano electric heater
kitchen
Stayed in May 2024
Reviewed: 27 May 2024
Lynda
CanadaPerfect and spacious
Stayed in May 2024
Reviewed: 26 May 2024
Cathryn
AustraliaGreat location with free shuttle bus at the door. The apt was clean and kitchen had all we needed as travellers.
Stayed in May 2024
Reviewed: 26 May 2024
Kimberlee
United Stateskitchen space smaller than i thought it would be the main tv didn’t work as well as others
clean and updated
Stayed in May 2024
Reviewed: 25 May 2024
Kellie
CanadaParking during construction
Location..close to downtown but away from busy areas
Stayed in April 2024
Reviewed: 25 May 2024
Angela
United StatesThe staff was so friendly and accommodating. It is a pet friendly hotel so that was amazing. If we wanted information about the National Park and surrounding areas they were more than happy to help. If the answer was unknown my receptionist found out and called me in my room! Customer service is excellent. My doggies got a treat and a toy upon check in. So sweet.
Stayed in May 2024
Reviewed: 23 May 2024
Chun
MalaysiaGood location
Stayed in May 2024
Reviewed: 19 May 2024
Rachel
CanadaParking - we got stuck in the lot and couldn’t return our truck around owing to others poor parking
Comfortable and very clean
Stayed in May 2024
Reviewed: 18 May 2024
Sameer
CanadaOther travellers taking up parking space
Stayed in April 2024
Reviewed: 17 May 2024
Francis
CanadaThe views and easy access to the town or higgway
Stayed in May 2024
Reviewed: 16 May 2024
Christine
CanadaSpacious, comfortable.
Stayed in May 2024
Reviewed: 14 May 2024
Jerry
CanadaThe kitchen could have had more pots, particularly larger ones. Roasting pan and baking sheet would have been a good addition.
Housekeeping staff was excellent and kept the place spotless. Great loft space and having a powder room in addition to the main washroom was very convenient. We booked this place for having a kitchen, which was small but functional.
Stayed in May 2024
Reviewed: 13 May 2024
Cathy
AustraliaA little noisy due to wedding party staying
It was away from the bustle of town Great facilities and everything we needed except things in the kitchen. Great bus service, free into town Rooms were serviced each day!!
Stayed in May 2024
Reviewed: 12 May 2024
Laura
United StatesParking was limited, especially during their construction
Location was perfect, a few streets over from the heart of downtown. Absolutely gorgeous scenery, every morning deer & elk would graze in front of our room balcony. Clean and lovely helpful staff. 10/10 recommend. They even let you borrow bear spray for hikes!! Beds and pillows so comfortable.
Stayed in May 2024
Reviewed: 9 May 2024
Maiken
CanadaThe dark entrance to the rooms (the hall). I felt it lowered the hotel standard.
The wood burning fireplace though we weren't able to get it going because we had no matches so had to use the stove burner ( not the safest way) to light some paper. However , there was not enough kindling .The free transit pass was a plus. Very friendly cleaning staff.
Stayed in May 2024
Reviewed: 7 May 2024
Jonatan
IsraelIf your neighbors are noisy you’re going to hear them. Front desk didn’t answer in the evenings
The family room was fantastic. Spacious, clean, good kitchen with all the appliances and utensils. Very nice pool. A few min drive to Banff Main Street
Stayed in May 2024
Reviewed: 6 May 2024
Norberto
CanadaNothing
Close to everything downtown is a 30 minute walk. Bus very close. Parking is included
Stayed in May 2024
Reviewed: 4 May 2024
Lauren
United KingdomPool wasn’t the cleanest. And facilities were very basic there. Just needs a little update.
The location, staff and how dog friendly it was was brilliant. Rooms were comfy, easily accessible and clean. We came with our dog and children and it was fab. Easy walk into town too.
Stayed in May 2024
Reviewed: 3 May 2024
Elaine
United KingdomWell equipped kitchen It was quiet Close to Banff centre The complimentary bus pass was great The bathroom products supplied were fab, we went to the shop and purchased some to take home
Stayed in April 2024
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