655 Highway 3A, V1L 6M6 Nelson, Canada
#19 of 21 hotels in Nelson
Guests' ChoiceBased on 241 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
8.4
Facilities
7.9
Staff
9.1
Value for money
8.2
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 May 2024
Kneblewski
CanadaStaff was incredibly friendly. The building is quite dated, but VERY clean and well kept. Rooms are updated and spacious. All the amenities needed were provided. Would definitely stay again.
Stayed in May 2024
Reviewed: 1 May 2024
Betty
CanadaWe had no complaints.
The beds were very comfortable, location quiet and very close to our event at the civic centre. The staff were so accommodating and the room was clean and well stocked with the basics.
Stayed in April 2024
Reviewed: 23 April 2024
Trina
CanadaNo microwave in room
Great location, staff was excellent. Bed was super comfy!
Stayed in April 2024
Reviewed: 22 April 2024
Shane
CanadaA little more room in the suite. for a table to go with the chair would have been nice to be able to do some paperwork.
Room was small but good enough for just myself. Large clean bathroom. Good parking.
Stayed in April 2024
Reviewed: 24 March 2024
Wendy
ThailandWish my room had a bathtub
Close to all amenities, friendly people, clean room
Stayed in March 2024
Reviewed: 15 March 2024
Allan
CanadaNo where to hang anything except couple of hooks behind door. No shelf in shower or hooks outside of it. No lights to read by in bed.
Location, bed, quiet and price
Stayed in February 2024
Reviewed: 27 February 2024
Gray
CanadaChallenges with phone and communication.
Friendly helpful staff Great location, close to town and much more peaceful than in town Fantastic view and close to beaches.
Stayed in February 2024
Reviewed: 19 February 2024
Allan
CanadaNo shelf in shower, no towel hooks, no hair dryer, no adequate reading lights.
Nice Room, bath
Stayed in February 2024
Reviewed: 9 October 2023
Brian
United StatesWoody Kim was very helpful. He made the difference!
Stayed in October 2023
Reviewed: 8 October 2023
Krysia
CanadaThe bed was dreadfully uncomfortable. Never got a good nights sleep because my back was so sore
It was close to amenities, quiet location, coin laundry on site
Stayed in October 2023
Reviewed: 4 October 2023
Irina
CanadaN/a
Clean rooms, comfortable beds, friendly staff, good location.
Stayed in October 2023
Reviewed: 28 September 2023
Werner
CanadaLocation not the best no lake view, entrance a bit tricky right on Highway 3a. No place to have a smoke in rainy weather.
Clean room and shower, cable TV coffee maker being offered to make up room on daily. Friendly staff. Newly renovated.
Stayed in September 2023
Reviewed: 16 September 2023
Eva
CanadaThe airconditioner was very quiet and very efficient!
Stayed in September 2023
Reviewed: 4 September 2023
Heidi
CanadaNot sure about every room but in room 60, the shower is only for people 5’5” & under. No chairs in the suite.
Location, 2 bedrooms with 3 big beds total in the suite, 2 coffee makers, 2 sinks, 2 TVs, mini fridge.
Stayed in September 2023
Reviewed: 1 September 2023
Liliana
CanadaThe location is amazing very central and close to all places.
Stayed in July 2023
Reviewed: 23 August 2023
Jean
CanadaNothing to complain about.
Location was ideal. Super clean and friendly staff.
Stayed in August 2023
Reviewed: 22 August 2023
Nathan
CanadaWe missed having the Chinese food restaurant. down below.
The evening manager was courteous. and very cool.
Stayed in July 2023
Reviewed: 22 August 2023
Paula
Canadaoutside in front could use some work , flowers , chairs and something to spruce it up
nice clean up to date room, comfy bed and pillows. small room but we chose that one. All you need when hardly in room
Stayed in August 2023
Reviewed: 20 August 2023
Onohifa
NigeriaThe fact that there was only a coffee n coffee maker in the room, some of us don't drink coffee, and the fact that you have to pay for water, atleast a complimentary bottle won't hurt.
The staff were friendly and helpful
Stayed in July 2023
Reviewed: 7 August 2023
Dale
Canadano towels
Stayed in August 2023
Reviewed: 2 August 2023
Mitch
CanadaFor an old motel style,which I personally like, it was clean and comfortable and very roomy. We liked the location as it formed us to walk across the bridge and up the hill to the coffee shops and shopping. A good 5-6 kms.
Stayed in July 2023
Reviewed: 31 July 2023
Jim
CanadaToo many questions in this survey … DO NOT send me anymore!!!!!!!!!
Stayed in July 2023
Reviewed: 28 July 2023
Smythe
CanadaNo microwave in room. No pool.
Very clean.
Stayed in July 2023
Reviewed: 19 July 2023
Cherie
CanadaNo restaurant or pool
Room was clean and beds ok
Stayed in July 2023
Laguardia, Spain
Quiberon, France
Dresden, Germany
Rugby, UK
La Plagne, France
Sankt Kanzian, Austria
Campbell River, Canada
Thredbo, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content