I wish the restaurant had been open. Or we could've ordered breakfast in.

Stayed in September 2023

The beds were too soft.

The staff was really friendly and accommodating.

Stayed in September 2023

Very clean rooms and comfortable beds.

Stayed in September 2023

No complaints during my stay.

Small, quiet facility. The Roo. Was sizeable. The bed was very comfortable (as were the pillows). Tv options galore.

Stayed in September 2023

Breakfast menu could be improved - no fruit was offered on any of the meals

Friendly staff, comfortable beds, pool was well maintained.

Stayed in September 2023

Instead of providing COFFEEEMATE, switch to little creamers and milks which could be stored in the fridge located below the coffeemaker ... a note with the coffee pods would let the customer know the creamers were there to use.. The coffee itself was excellent!

Great pool, friendly helpful staff, the small on site restaurant had excellent food, comfortable beds, convenient location to access different areas of Hamiilton

Stayed in September 2023

Nothing

Clean rooms......nice place

Stayed in September 2023

Traffic noise at night Restaurant was not open

Very new and clean

Stayed in September 2023

The shower pressure is amazing. The beds are comfortable. The hotel is clean. The staff are helpful and friendly. Perfectly located for our needs.

Stayed in September 2023

Great location 5mins drive to MacMaster University. Very helpful and friendly staff.

Stayed in September 2023

The staff was ok, not very friendly but average. Since you could park next to the room, I had a feeling of insecurity since there were some people sitting all night and early morning in the parking lot in front of the room’s door. You need to leave a 200$ deposit that I didn’t expect I wish they had provided us with some water to drink and make the coffee on their machine. The dryer didn’t work

You can park next to the room what was very convenient, the room was bigger than I expected what made it worth for the value paid. Comfy bed, didn’t explore much of the amenities but everything seemed very clean.

Stayed in September 2023

The restaurant, which is on site but independently owned. Unfortunately it reflects on the overall experience.

The hotel owner and staff were extremely helpful

Stayed in September 2023

Too few washers and dryers for a place that has a pool. Pool off limits when it has a lightning storm that's concerning and to bad if you pick the wrong day and have limited time. I don't like the fact that you use bleach in your hot tub instead of chlorine if it's not bleach then you add too much chlorine because stain all my clothing. You want not to be nasty because of the nasty people but really messes up the clothing. I do like how you use Mr clean to wash your rooms instead of environmentally friendly vinegar because motels that use vinegar don't get their stuff clean. There was a little bit of mystery goo on the curtains and on the TV but the room was mostly clean and when the staff came in to clean it during my stay they did a really good job even clean my dishes. Your breakfast food seems fairly reasonable in pricing and it seems like good menu your supper time menu which is what I really wanted is a really awful setup menu. What motels can't get chicken wings without buffalo sauce you guys don't seem to understand old people young people like chicken and we like it mild or honey garlic the other chicken option was jerk chicken again spicy. It's really not too much to just get plain chicken and put your own sauce on which you probably do with the Buffalo but have more than one sauce available sauce stores forever. Next off your pasta dishes are more expensive than your steak which is concerning on both levels. Most of your dishes available were hot the ones that weren't hot are economy foods that were overpriced no one buys half a can of soup 1/2 cup for $5 we know you use the same stuff we can buy at the store at least go 1cup of soup. The menu was mostly reasonable until you think about the quality of the ingredients used based on how many days and how few hours in the day they're open and how much traffic they see. Add side dish's like rice and fry's for sale on the side or on there own.

My vacation was messed up from the start because I kept getting extremely bad news over the phone so I was in a bad mood to begin with. Even had to leave at one point in the middle of the night and come back to get some unresolved stuff dealt with. But the pool the hot tub and I guess the sana is turned off in summer but it was nice. Really melted away the stress. The restaurant was open at least one of the days I was there but I wasn't in the mood for what they were serving at the times. I love steaks at motels but just wasn't on the mood list $20 seems like a fair price tag. They have vending machines but they're expensive with both snacks and drinks. They were close to fortinos and I had a kitchen so I got to cook some food and skip the dishes also easily finds the place. I had a good view of the street even though there's nothing happening on the street. It's no woodscape but we do live in the city. I had room service one day where they cleaned my room and they cleaned it really well. The washer and dryer get really thorough clean. They have a very small gym. They have a little bit of side property. They have a big lounge to sit in while your room gets clean. In room tub and shower combo is nice too. Enjoyed the TV setup this time there's no inappropriate content on it saved in YouTube this time but there was some nasty on the TV goo. Besides the burner a fridge and a microwave I also had an iron and an ironing board.

Stayed in August 2023

Not anything I can put my finger on

Very pleased w/front desk (courteous, helpful, converted US $ to Canadian); room was quiet and clean, although egress was a awkward did not interfere w/comings/goings

Stayed in September 2023

The location was odd. Being on Main Street we thought we would be closer to the centre.

The kitchenette was great.

Stayed in September 2023

Excellent hotel, super clean and comfortable. Staff are wonderful!

Stayed in August 2023

Absolutely nothing.

Service was great. For an older hotel, it was in impeccable condition. I would highly recommend it anyone. Gym and pool area were very clean.

Stayed in August 2023

The room was very nice, clean, and comfortable. The motel's front desk is open 24 hours which was very nice because our flight landed at the airport at 1:00 a.m. and we didn't get to the motel until around 1:30 a.m. The staff were very pleasant. I would recommend this motel.

Stayed in August 2023

nothing

everything

Stayed in August 2023

Great pool and hot tub! Amazing staff

Stayed in August 2023

It is behind the the highway. It was quite noisy at night.

Clean and comfy hotel.

Stayed in August 2023

There was no breakfast available on Mon and Tues.

Very comfortable bed and cozy room. Loved the pool and hot tub.

Stayed in August 2023

It was clean and beds comfortable

Stayed in August 2023

my room facing highway was noisy at night

the property was clean, it is obvious that the management cares about the guests

Stayed in August 2023

The restaurant of the hotel, which offers breakfast, is closed on Mondays and Tuesday. Fortunately, we found a nice breakfast spot in the city. There was some "car racing" going on during the night at the main street which passes the hotel.

The rooms were new and well equipped. The swimming pool is very nice.

Stayed in August 2023