2020 Lakeshore Road, L7R 4G8 Burlington, Canada
#7 of 23 hotels in Burlington
Guests' ChoiceBased on 2495 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
9.3
Facilities
7.9
Staff
8.6
Value for money
7.9
Free WiFi
7.9
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End of dialog contentReviewed: 20 May 2024
Heather
CanadaI wish the price was cheaper however it is worth the money.
This was our fifth stay at this hotel. It is close to my family in Burlington. We love being close to the water, the staff is always great. There was a problem with one of the rooms doors, we had two rooms. We told the front desk and within 30 minutes the dead bolt on the door was changed and working perfectly, we were all very impressed and thankful. The second night returning from a family get together we could not find parking; the front desk again was very helpful and within three minutes we had parking. We travel with kids, we love the pool, the park and we feel very safe in this hotel. The rooms are very clean, we love the breakfast in the morning and the variety of items to choose from.
Stayed in May 2024
Reviewed: 19 May 2024
Ruth
CanadaComfortable, clean, and wonderful location beside the water. Pool was excellent, as was the breakfast.
Stayed in May 2024
Reviewed: 19 May 2024
Adriana
CanadaThe breakfast
Stayed in May 2024
Reviewed: 19 May 2024
Amanda
CanadaThe room had a really odd smell when we first entered . And I found some areas to need re flooring as I triped on a floor piece that was raised.
Location was on PAR. Staff was friendly and accommodating. Room was lovely with a nice view. Good value for $- would forsure return.
Stayed in May 2024
Reviewed: 18 May 2024
Dr
CanadaI requested connecting rooms 2 weeks in advance which wasn’t provided despite receiving a confirmation message. The rooms are old but clean. Breakfast experience was bad. Food was OK (with limited choices) but seating was in the hotel lobby with limited number of tables and chairs. Breakfast was included in the booking but I regret choosing that.
Nice location, warm staff, temperature-controlled swimming pool.
Stayed in May 2024
Reviewed: 18 May 2024
Shannon
CanadaHow there were not enough pillows. Also how the hotel is out dated with their eco friendly options. Example: the showers should have those refilled bug bottled of shampoo, condition and soap. This helps the environment and is less of a waste.
Stayed in April 2024
Reviewed: 14 May 2024
Kate
United KingdomThe a/c in the bedroom could not be altered The bed, though comfortable, dipped in the middle but n saying that I slept well. The WiFi had patchy connectivity Paper plates and plastic cutlery for breakfast
Location was excellent for the purpose of my visit. (Visiting family member in hospital) The staff were very friendly And the food in the bar/restaurant was excellent Hotel was spotlessly clean
Stayed in May 2024
Reviewed: 14 May 2024
Rehana
CanadaNothing.
The location was excellent. Next to walking paths and close to highway. Hotel has been renovated, and very clean and comfortable. Breakfast was adequate. Was under the misapprehension that parking was included in the payment. That should be clarified on the site.
Stayed in May 2024
Reviewed: 14 May 2024
Mankadime
CanadaBreakfast was promised for 6:30 am and there was nothing 15 minutes later. The girl serving was not helpful and no one around equiped to handle complaints. She told me there was no manager, coming later. I hat to leave by 7 am and I had no breakfast which I needed to start my day. I had to go to Tim Hortons for breakfast.
Beautiful over looking lake. Lots to do around.
Stayed in May 2024
Reviewed: 13 May 2024
Wolfgang
FranceBreakfast primitive on plastic plates, to be avoided
Perfect location, big rooms
Stayed in May 2024
Reviewed: 11 May 2024
Pamela
CanadaPool was great
Stayed in April 2024
Reviewed: 10 May 2024
Barbara
CanadaNo daily cleaning
Location
Stayed in May 2024
Reviewed: 9 May 2024
Jørgen
DenmarkBreakfast
Location.
Stayed in May 2024
Reviewed: 7 May 2024
Inese
LatviaOther hotel guests were very loud. Moved loudly in the corridor at night and opened the door loudly
The location is perfect, on the shore of the lake, on the first line. Breakfast was not good
Stayed in May 2024
Reviewed: 7 May 2024
Sarah
CanadaWe had a door adjoining the next room which meant their noise (loud talking) carried into our room, thankfully they quietened down by 11pm. The lift door closed rather quickly for two people loaded up with luggage it closed on my arm before hubby could press the open doors button. But all Aok otherwise
Great location, very friendly and helpful staff. Lovely pool And gym facilities!
Stayed in May 2024
Reviewed: 7 May 2024
Laura
CanadaVery nice stay. Bed was fantastic. Breakfast was good, lots of options. Staff were very friendly and helpful.
Stayed in May 2024
Reviewed: 4 May 2024
Janet
CanadaNo complaints
The breakfast was plentiful, with lots of choices. And the coffee was good! So nice that it was included and right on site.
Stayed in April 2024
Reviewed: 4 May 2024
Lesslie
CanadaNot sure why square pillows on the bed. Nobody sleeps with square pillows. Breakfast was the absolute bare minimum.
Proximity to the lake and Spencer’s restaurant.
Stayed in May 2024
Reviewed: 2 May 2024
Stephen
CanadaHeating cooling unit noisy
Convenience
Stayed in April 2024
Reviewed: 30 April 2024
Sarah
CanadaReally great hotel, good location and central to everything. Nice staff who are very accommodating.
Stayed in April 2024
Reviewed: 28 April 2024
Kasey
CanadaNo major issues or complaints.
Location on water and right downtown burlington. Great coffee shops and restaurants within a few minutes. 5 minute walk from the performing arts centre Large room.
Stayed in April 2024
Reviewed: 27 April 2024
Joanne
CanadaNicer weather. Haha
Location and room were very good. Breakfast left a lot to be desired
Stayed in April 2024
Reviewed: 25 April 2024
Mike
CanadaSome rooms on first floor have restaurant patio tables directly outside the windows. The bar is open until 2am on weekends.
Location
Stayed in April 2024
Reviewed: 25 April 2024
Joanne
CanadaNo dresser to put our clothes in.
Excellent
Stayed in April 2024
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