845 Hornby Street, V6Z 1V1 Vancouver, Canada
#5 of 72 hotels in Vancouver
Guests' ChoiceBased on 704 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.7
Facilities
9.1
Staff
9.6
Value for money
8.4
Free WiFi
9.2
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End of dialog contentReviewed: 25 October 2023
Sue
AustraliaFrom the initial greeting. the seamless check-in, and the assistance with luggage through to our departure, the staff were all exceptional. Also loved the decor throughout the hotel, and the extra touches - for example the freshly baked cookies and water delivered to our room.
Stayed in September 2023
Reviewed: 18 October 2023
Mete
Turkeyhigh prica for value, noise
Location, staff and the bar downstairs
Stayed in October 2023
Reviewed: 17 October 2023
Sarah
United StatesNothing
We loved the room, we received a complimentary upgrade that far exceeded our expectations. Our bed was super comfortable, bathrobes and slippers were provided for both us and the kids, and the location was very convenient. We also loved how friendly and helpful all members of staff were, and the valet parking was easy and well-priced.
Stayed in October 2023
Reviewed: 15 October 2023
Kirk
United StatesNothing
Just the friendliness of the staff and the cozy nature of the hotel. Very warm environment, like going home
Stayed in October 2023
Reviewed: 11 October 2023
W
CanadaAll good.
My room was a nice location and quiet. 404
Stayed in October 2023
Reviewed: 7 October 2023
Cheryl
CanadaVery friendly staff! Super location and very quiet!
Stayed in October 2023
Reviewed: 1 October 2023
Wendy
CanadaLocation and coziness.
Stayed in September 2023
Reviewed: 1 October 2023
Lisa
CanadaEverything
Top notch!! Best hotel in Vancouver by far ❤
Stayed in September 2023
Reviewed: 19 September 2023
Justine
United KingdomNothing
Beautiful place and bar was lovely
Stayed in September 2023
Reviewed: 17 September 2023
Karen
Puerto RicoThe view from our window was not the best
Excellent location just in front of UBC where we were presenting at a conference., The staff is extraordinary and very helpful. They kept our room very clean.
Stayed in September 2023
Reviewed: 15 September 2023
Annie
United StatesThere was nothing notable I didn't like.
Service was excellent --- friendly and prompt. Very well staffed -- we always saw staff members on our floor. Rooms were clean and beds were very comfortable. Perfect location near lots of shopping and restaurants.
Stayed in September 2023
Reviewed: 13 September 2023
Emma
CanadaStaff went above and beyond by dropping off cookies for the kids in our room :)
Stayed in September 2023
Reviewed: 11 September 2023
Susan
United Stateseverything but the staff was exceptional
Stayed in September 2023
Reviewed: 11 September 2023
Gina
United StatesQuite expensive.
Professional, well trained & helpful staff.
Stayed in September 2023
Reviewed: 9 September 2023
Sarah
United StatesFunky elevator that didn’t always read card.
Decor and friendly staff, attention to detail.
Stayed in September 2023
Reviewed: 8 September 2023
Martin
United KingdomNothing to raise
This is a very comfortable hotel in an excellent location with very helpful and friendly staff. Has a very good lounge and bar. The rooms are slightly old fashioned but very clean with a comfortable bed.
Stayed in September 2023
Reviewed: 7 September 2023
Irene
CanadaI can’t think of anything that I didn’t like.
Excellent location, exceptional staff who were always friendly and helpful, and very comfortable beds!
Stayed in September 2023
Reviewed: 6 September 2023
Marilyn
United KingdomThe price!
Lovely comfortable room. Exceptional staff especially the concierge
Stayed in August 2023
Reviewed: 5 September 2023
Katie
United StatesThere wasn't much to not like. The only improvement I could see being made is the in-room WiFi could be better and more consistent.
Our stay was comfortable and the staff was accommodating, courteous, and helpful. We would stay here again because of how convenient the location was and how nice our stay was.
Stayed in September 2023
Reviewed: 4 September 2023
Anita
AustraliaDelicious- a little expensive
Stayed in August 2023
Reviewed: 1 September 2023
Andrea
United KingdomThe shower could have been a lot better
.
Stayed in August 2023
Reviewed: 30 August 2023
Dr
SwitzerlandGetting a little old. The guy who topped up the tea was a bit arrogant
Location, the bellmen, room size, quiet.
Stayed in August 2023
Reviewed: 30 August 2023
Mikael
United KingdomHonestly it was impeccable. I would change nothing. Helpful at every turn.
Location was superb, though that part of Vancouver is a bit rundown unfortunately.
Stayed in August 2023
Reviewed: 28 August 2023
Chan
United StatesAmbience
Stayed in August 2023
Reviewed: 28 August 2023
Marc
CanadaNothing.
Spacious room, comfortable bed, very helpful and accommodating staff.
Stayed in August 2023
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