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Reviews of Western Star Inn and Suites Carlyle 3 stars

211 Railway Avenue West, S0C 0R0 Carlyle, Canada

#2 of 2 hotels in Carlyle

Guests' Choice

Review score

Based on 57 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.6

  • Location

    7.6

  • Facilities

    6.7

  • Staff

    7.4

  • Value for money

    7.4

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 10 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    breakfast was good

    Stayed in August 2023

  • Reviewed: 5 August 2023

    8.0
    It was a nice place to stay and the staff were kind and helpful!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was clean and a quiet atmosphere. Beds were fairly comfortable too! Friendly staff.

    Stayed in July 2023

  • Reviewed: 11 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Good hot breakfast and great service

    Stayed in June 2023

  • Reviewed: 1 May 2023

    7.0
    It was a quiet location away from traffic.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Pillows could be refreshed.

    It was a quiet location. The price was good.

    Stayed in April 2023

  • Reviewed: 1 April 2023

    6.0
    Oh boy...
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Booked there bc they were $20 cheaper than the only other place. Their rating was a bit lower too, but I just needed to crash for a few hours. Expectations were very low. But, WOW.... Room was freezing cold, like 7 degrees. The heating unit was not even plugged in. There was a dirty tea towel hanging from the stove. Tooth paste residue in the sink. At this point it was late, I was tired, and I was already in my jammies. Wasn't leaving. Tried to switch on the lamp and got sparks. Yikes. I reached for the remote and picked up a piece of someone else's cracker hiding underneath. The tv didn't work. Cords were hanging out the bottom - I assume for a missing cable box ?? I was already in bed and thought, 'I wonder if it's clean under the covers. Decided best not to know. In the morning light I could see that there were girls hair clips on the floor. The shower curtain was too short and there was no way of stopping water from flooding the bathroom. There were hairs on the bathroom mirror. Sorry for the bad review guys, but you HAVE to do better.

    Friendly front desk staff

    Stayed in March 2023

  • Reviewed: 2 December 2022

    6.0
    I won’t stay again.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Very hard to find the front door, when your parking lot & front door face the highway, with zero signage to direct you where to go on the street. I booked a king room online, after driving 10 hours that day and being very tired, I was very disappointed when I paid for my room at the time of check in, and then walked upstairs to the room to find I was given a room with smaller bed. The breakfast was cold at 7am.

    The shower was warm

    Stayed in November 2022

  • Reviewed: 24 August 2022

    7.0
    good bed . good shower. appeared clean from first observation on the insidenothing else
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was mediocre. and late Manager was very unkempt. hallway had a strange aroma. weeds growing everywhere. Had it been daylight I would not have stayed at this place. If it’s that dirty and in kemp’s outside, what’s the inside like. room was fairly clean. but under the desk was items left behind by previous guest. i’m surprised the City has not given an order to clean up the premises. sow thistle 3ft high growing up around the build along with other weeds. parking lot light we’re never turned on. only on sign was lite up. looked like there was only one person running the whole operation

    nice bed. quiet

    Stayed in August 2022

  • Reviewed: 31 July 2022

    8.0
    Very good
    • Business trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Disposal dishes at breakfast. Lack of real orange juice or fruit.

    Easy check in. Very nice room. Good kitchen in the room. Comfortable bed. Good coffee. Good way of dispensing shampoo and conditioner to avoid waste.

    Stayed in July 2022

  • Reviewed: 30 June 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    Good hot breakfast. Clean, comfotable room.

    Stayed in June 2022

  • Reviewed: 23 June 2022

    7.0
    Good
    • Business trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Wasn’t much options for breakfast, ran out of yogurt, no juices provided, no cream cheese for bagels provided. Pillows were too fluffy.

    Room was clean and modern, staff friendly.

    Stayed in June 2022

  • Reviewed: 15 June 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom cleanliness, bathtub had to be clean before I could use it. Dirty door, poorly flushing toilet, used toiletry products, dirty Kleenex dispenser. Like most Patel motel, the standards are not up to par and are setting a new reputation for low cost motels. I love Indian cooking but I dont want to smell it in the loby...

    Quiet, once the reefer truck was moved... worker motel

    Stayed in June 2022

  • Reviewed: 8 June 2022

    7.0
    We arrived for a family funeral. The stay was satisfactory, thank you.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    Breakfast was satisfactory. Happy to see eggs and bacon.

    Stayed in May 2022

  • Reviewed: 3 January 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Says hot breakfast but was never

    Very private

    Stayed in January 2022

  • Reviewed: 6 August 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    they charged for a third person even after it was shown on booking print out

    Stayed in August 2021

  • Reviewed: 1 August 2021

    8.0
    Very good
    • Business trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast at this location could definitely use some work.

    Bed is comfy!

    Stayed in August 2021

  • Reviewed: 20 July 2021

    6.0
    it was ok
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights

    they did not honour the rate and saw a big beetle on the floor in bathroom.

    the size of room, the comfy bed.

    Stayed in July 2021

  • Reviewed: 29 December 2022

    5.0
    Ok stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No breakfast was provided. Bath needs to be scrubbed , desk service was very ordinary

    Bed was comfortable

    Stayed in December 2022

  • Reviewed: 27 August 2022

    5.0
    Very comfortable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Upgrade patio and parking lot

    Great breakfast, quiet locationupgrade patio and parking lot

    Stayed in July 2022

  • Reviewed: 18 August 2022

    2.0
    Stressful and unwelcoming
    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was 1 person and a cleaning person running the entire hotel. Staff person left key cards on front desk with names and room numbers which is very unsafe. There was no one at the desk, just a phone number to call for the guy who was usually off property. The front doors were just left open. We had a cat traveling with us and when the cat got lost, we learned NONE of the security cameras had been working for past several weeks. Breakfast was coffee/tea, 4 kinds of stale cereal with milk, white wonderbread, some microwave precooked bacon and eggs. That's it. No fruit, yogurt, juice or anything. The room was $120 night and should have been $65 night for what was offered. Would not stay again.

    Location was fine. Staying in Carlyle to attend function in Redvers.

    Stayed in August 2022

  • Reviewed: 2 August 2022

    9.0
    Great
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    Clean new building. Management was very helpful. Air conditioning worked great. Rooms were very cool.

    Stayed in July 2022

  • Reviewed: 1 August 2022

    1.0
    poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wash room issues and changes room and freeze not in working condition

    Front desk employee was very friendly.

    Stayed in July 2022

  • Reviewed: 28 June 2022

    9.0
    Was very good for what i needed
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Breakfast was adaquite

    Stayed in June 2022

  • Reviewed: 3 June 2022

    5.0
    fair.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    our bathroom was not cleaned. I wiped it down with a cloth in the bathroom. Would have like some more towels, face cloths. no staff to be found. I only saw staff on the morning of check out.

    Breakfast was decent, felt like there was not enough for the whole members of our extended family. decor was nice.

    Stayed in May 2022

  • Reviewed: 2 March 2022

    9.0
    Superb
    • Business trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Eggs and sausage was cold.

    Easy check in. Quiet and clean room. Everything in the room worked. Lots of shampoo, container, shower gel, hand soap and lotion. Extra towel for my long hair.

    Stayed in March 2022

Showing 1 – 25

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