Sometimes the receptionist was not on sit.

Nice and quiet, very clean and good and very helpful staff.

Stayed in April 2024

Nothing

Everything

Stayed in March 2024

Nothing

Location, cleanliness, good customer services and honesty of the staff.

Stayed in April 2024

The tv and the blinds were a bit difficult to work at the suite I was in, may have been nice to have a walk-through with that at check-in. Overall friendly staff and pleasant experience, just a bit expensive for a 3 star hotel.

Very convenient/central location, right by the conference I was attending, pet friendly and daily pet fee is not too bad compared to other similar hotel options. Pretty good overall, great business lounge area with outside patio.

Stayed in April 2024

Facility is older and feels a bit dated and worn. The sofabed in suite had strong mildew smell. I raised this issue and housekeeping looked into it but there wasn't much to do short of removing it. Furnishings need updating. That being said, the bed in bedroom was very comfortable

Location was fantastic. Suite was large and had everything we needed to feel at home. Staff was very personable.

Stayed in April 2024

It’s a bit noisy across the road during the weekends at night. Our suite was directly facing the road. Though a good view also.

The friendliness and warmth of the staff. And also the neatness on the environment and proximity of the suite to attractions, subway and stores.

Stayed in April 2024

Very comfortable, large 2 bed suite with extra sofa bed in the lounge. The laundry room was a great bonus. Amazing views. Very helpful staff. Highly recommend.

Stayed in April 2024

Great rooms in an ideal location. Recommended!

Stayed in April 2024

Everything was what I liked and more than expected. What's not to like?

Didn't have breakfast, was in town for a wedding and was meeting friends elsewhere for breakfast

Stayed in April 2024

A bit noisy at night and you hear the subway

Amazing location, great facilities and lovely staff. Everything you need

Stayed in April 2024

When going to bed, there is a historic building next door and their floodlights to illuminate the dome of the building made it seem like it was daylight in the room. We just pulled the sheets above our heads.

We were greeted by Randy (the whole staff is incredible) and he did not miss a step to check us in. Incredibly friendly, knowledgeable and kind. He did not have a parking FOB for use. BUT he found one and immediately we paid for it and loved it! This place was so unexpected and hit all our wants for a place as this. No complaints and cant wait to return!

Stayed in April 2024

Honestly, nothing I can think of.

The room was spacious and clean with great amenities and the location was superb. Everything was within walking distance, we truly loved it. The two bathrooms were also a great touch for us, since we were two friends traveling and it proved to be very convenient.

Stayed in April 2024

Great, elegant and clean apartment. Very friendly staff

Stayed in March 2024

Parking a little bit complicated, but not a big deal.

Amazing reception staff, clean appartement, complete kitchen, nicely organized and decorated. I recommend.

Stayed in March 2024

Perfect location, wasn't too expensive and was very clean

Stayed in February 2024

Noisy as it’s downtown

Great friendly staff

Stayed in March 2024

Location and staffs

Stayed in March 2024

Everything was perfect. Clean apartment in the heart of Toronto.Personal was very helpful. Thank you! If ever come back to Toronto, will stay at this place for sure.

Stayed in March 2024

I can’t really say I have many complaints. Other than the fact I was only there to sleep. I wish I could have stayed in the room more.. But that’s on me that has nothing to do with the property itself .

Very luxurious suites and affordable. Very clean. The staff were incredibly helpful although there seem to be only one person working the front desk at a time I found it difficult to contact them. But luckily through the WhatsApp I was able to contact another employee who then was able to contact the front desk, so technically it all worked out. No real complaints either. The only thing I would change would be to replenish the carbonated water daily. But again they sell bottles and they are affordable. But given the luxuriousness of the property, it would be nice to have a replenished bottle of carbonated water daily. But other than that five stars all around amazing I will totally go back. I recommend this for anybody traveling to Toronto.

Stayed in March 2024

Location is central, close to theaters, shopping mall, restaurants, eateries, and subway access.

Stayed in March 2024

Excellent rooms and location in downtown Toronto. Staff were excellent, courteous and prompt in responses to inquiries.

Stayed in January 2024

Cleaning services should be at-least twice a week instead of once a week.

Great location. Well equipped kitchen . good beds. Had a fan.

Stayed in March 2024

Staff are very welcoming and friendly. Highly recommend this accommodation.

Stayed in February 2024

Awersome appartments. There are whatever you want:washing machine, dishwasher, coffee machine, stove, dishes, etc. Everything corresponds to the description. Very clean, nice bonuses upon arrival, friendly staff. I’m delighted!

Stayed in March 2024