Blvd Colonel Tshatshi 119, Kinshasa, Democratic Republic of Congo
#5 of 16 hotels in Kinshasa
Guests' ChoiceBased on 58 hotel reviews
7.9Cleanliness
8.6
Comfort
8.7
Location
8.7
Facilities
8.2
Staff
8.3
Value for money
6.8
Free WiFi
7.8
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Showing 1 – 25
Reviewed: 27 March 2023
Robert
United StatesVery good hotel in Kinshasa...nice sized rooms, showers with good amenities and customer service.
Stayed in March 2023
Reviewed: 23 March 2023
Robert
United StatesComfortable...
Stayed in March 2023
Reviewed: 20 November 2022
Mona
SwitzerlandRestaurant prices are quiet high
Confortable and quiet environment
Stayed in November 2022
Reviewed: 28 September 2022
Alwyn
United Arab EmiratesVery expensive for what it is and food expensive.
Hotel was good no real issues.
Stayed in September 2022
Reviewed: 24 September 2022
Sanae
United Arab EmiratesEverything is expensive (over priced). they asked me to pay 100 USD per hour for a meeting with a customer onsite
clean place
Stayed in August 2022
Reviewed: 23 August 2022
Robert
United StatesIt is unacceptable to have a hotel of this standing, yet not be able to have a tea or coffee in the bar /lobby area because of the all of the mosquitoes especially in the evening. My guests had to leave due to the lack of comfort and assault of the mosquitoes. Unacceptable!
The location Comfort Customer Service
Stayed in August 2022
Reviewed: 28 May 2022
Deniz
TurkeyThe breakfast was not good. Also, there is no food at the executive lounge. Internet is slow while in the room. These are unaccptable if you hundreds of euros per night!
Nice lobby, luxury room.
Stayed in May 2022
Reviewed: 7 December 2021
Magloire
South Africamy so called executive room
good
Stayed in December 2021
Reviewed: 13 June 2023
Marie
United Statesstaff
Stayed in June 2023
Reviewed: 14 April 2023
Bettina
SenegalThe less enjoyable part of the stay was the breakfast : we need hot coffee, a variety of coffees, and a range of different choices when it comes to milk, coffee creams etc... The fruits can be more fresh than what was served. They were mushy and at room temperature rather than being firm and fridge kind of fresh ;) Other than that I will come back again!!!!
Everything was perfect from the front desk and their welcome team (warm, smile, patient, ready to help) to the bedroom (clean, comfy bed that exceeded my expectations, perfect water pressure out of the faucets).
Stayed in April 2023
Reviewed: 11 April 2023
Laeticia
United Kingdomthe just liar the told something on the website when you went there the change the bad part is the charge me moor Monday
the hotel is nice but the stuff the liar the charge me moor money and on the website the say all inclusive when I got there is no only breakfast so disappointed
Stayed in April 2023
Reviewed: 10 October 2022
Leah
United KingdomI booked through booking.com and had a confirmation number, but when I arrived they said I had no booking and that they were full. I showed my confirmation number and they said there was nothing I could do. I had never had any communication from the hotel, or from booking.com, indicating that there were any issues with my booking. A colleague and I were left to figure out alternative accommodation on our own late at night, which was not straightforward at all. A week later I received a notification that I’d been a no-show for my booking. This was an extremely frustrating situation.
Stayed in October 2022
Reviewed: 2 July 2022
Forrest
NamibiaOver priced Poor standard vs South Africa Power tripped Toilets backed up Food selection limited Decaying infrastructure Some NYC hotels charge less Wi book at Pullman next visit
View of the Congo River Congolese staff
Stayed in June 2022
Reviewed: 6 June 2022
Nthabe
South AfricaThe flight from SA arrives late in Kinshasa. The hotel put only one very rude, unprofessional and unpleasant receptionist for check-in. The queue to check in was long and we waited almost 2 hours for him to allocated our room. We only received our room key at 2:00am in the morning. Unacceptable for a hotel priced so high. The breakfast is decent with a variety of options - however the serving of warm meals is not ideal as the staff serve for one, and they are terribly slow and not very pleased to be serving. Long queue just to get a croissant or yoghurt.
The room was modern, a good size and clean. The breakfast is decent with a variety of options - however the serving of warm meals is not ideal as the staff serve for one, and they are terribly slow and not very pleased to be serving. Long queue just to get a croissant or yoghurt.
Stayed in June 2022
Reviewed: 14 February 2022
Ts2410
United KingdomNo hot water. Stained carpets. Worn decor. Outrageously priced room service. Loud aircon. Warm air.
Location. Comfy bed.
Stayed in February 2022
Reviewed: 10 December 2021
Lydia
South AfricaRestaurant staff need to be a little friendly. Was not happy. their act like their doing you a favor. I requested hot chocolate I never got it. I had to drink juice and walk away.
The area was good And the view could have been better if it was a higher floor. Housekeeping staff service was 6 star. Reception staff are trying their best. Just a bit of training to learn to multi task on a busy day or you can put more staff. Handover is required than coming to another staff to explain your self It's frustrating. Others wise great job to the gentleman who assisted me at reception he try.
Stayed in December 2021
Reviewed: 17 May 2021
Djef
United KingdomEverything was great.
I had a fantastic stay and will love to come back and happy to recommend friends and family.
Stayed in May 2021
Reviewed: 20 June 2023
Yirmeyah
South AfricaThere are no comments available for this review
Stayed in March 2023
Reviewed: 11 June 2023
Auday
CanadaThere are no comments available for this review
Stayed in June 2023
Reviewed: 26 April 2023
Christine
United Arab EmiratesThere are no comments available for this review
Stayed in April 2023
Reviewed: 2 April 2023
Utpal
IndiaThere are no comments available for this review
Stayed in March 2023
Reviewed: 4 January 2023
Jonathan
United KingdomThere are no comments available for this review
Stayed in December 2022
Reviewed: 4 January 2023
Roshni
MauritiusThere are no comments available for this review
Stayed in October 2022
Reviewed: 14 October 2022
Ravi
BelgiumThere are no comments available for this review
Stayed in October 2022
Showing 1 – 25
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