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Reviews of Fleuve Congo Hotel By Blazon Hotels 5 stars

Blvd Colonel Tshatshi 119, Kinshasa, Democratic Republic of Congo

#5 of 16 hotels in Kinshasa

Guests' Choice

Review score

Based on 58 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    8.3

  • Value for money

    6.8

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 27 March 2023

    8.0
    Very Good hotel in Kinshasa
    • Business trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very good hotel in Kinshasa...nice sized rooms, showers with good amenities and customer service.

    Stayed in March 2023

  • Reviewed: 23 March 2023

    8.0
    Good hotel in Kinshasa
    • Business trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable...

    Stayed in March 2023

  • Reviewed: 20 November 2022

    9.0
    Nice stay in Kinshasa
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Restaurant prices are quiet high

    Confortable and quiet environment

    Stayed in November 2022

  • Reviewed: 28 September 2022

    7.0
    Clean safe hotel but very expensive for what it is.
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights

    Very expensive for what it is and food expensive.

    Hotel was good no real issues.

    Stayed in September 2022

  • Reviewed: 24 September 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything is expensive (over priced). they asked me to pay 100 USD per hour for a meeting with a customer onsite

    clean place

    Stayed in August 2022

  • Reviewed: 23 August 2022

    8.0
    Good except the mosquitoes
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    It is unacceptable to have a hotel of this standing, yet not be able to have a tea or coffee in the bar /lobby area because of the all of the mosquitoes especially in the evening. My guests had to leave due to the lack of comfort and assault of the mosquitoes. Unacceptable!

    The location Comfort Customer Service

    Stayed in August 2022

  • Reviewed: 28 May 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast was not good. Also, there is no food at the executive lounge. Internet is slow while in the room. These are unaccptable if you hundreds of euros per night!

    Nice lobby, luxury room.

    Stayed in May 2022

  • Reviewed: 7 December 2021

    7.0
    The executive room was not what I was expecting
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights

    my so called executive room

    good

    Stayed in December 2021

  • Reviewed: 13 June 2023

    10
    it was great
    • Business trip
    • People with friends
    • Fleuve Deluxe Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    staff

    Stayed in June 2023

  • Reviewed: 14 April 2023

    10
    Excellent Kinshasa break in the craziest capital of all :)
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    The less enjoyable part of the stay was the breakfast : we need hot coffee, a variety of coffees, and a range of different choices when it comes to milk, coffee creams etc... The fruits can be more fresh than what was served. They were mushy and at room temperature rather than being firm and fridge kind of fresh ;) Other than that I will come back again!!!!

    Everything was perfect from the front desk and their welcome team (warm, smile, patient, ready to help) to the bedroom (clean, comfy bed that exceeded my expectations, perfect water pressure out of the faucets).

    Stayed in April 2023

  • Reviewed: 11 April 2023

    1.0
    when you got there is not all inclusive like the say on the website just breakfast and also the charge me moor money
    • Business trip
    • Solo traveller
    • Fleuve Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the just liar the told something on the website when you went there the change the bad part is the charge me moor Monday

    the hotel is nice but the stuff the liar the charge me moor money and on the website the say all inclusive when I got there is no only breakfast so disappointed

    Stayed in April 2023

  • Reviewed: 10 October 2022

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I booked through booking.com and had a confirmation number, but when I arrived they said I had no booking and that they were full. I showed my confirmation number and they said there was nothing I could do. I had never had any communication from the hotel, or from booking.com, indicating that there were any issues with my booking. A colleague and I were left to figure out alternative accommodation on our own late at night, which was not straightforward at all. A week later I received a notification that I’d been a no-show for my booking. This was an extremely frustrating situation.

    Stayed in October 2022

  • Reviewed: 2 July 2022

    4.0
    I give The Fleuve a 4 out of 10
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Over priced Poor standard vs South Africa Power tripped Toilets backed up Food selection limited Decaying infrastructure Some NYC hotels charge less Wi book at Pullman next visit

    View of the Congo River Congolese staff

    Stayed in June 2022

  • Reviewed: 6 June 2022

    6.0
    Decent hotel, terrible night reception staff. Unpleasant.
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    The flight from SA arrives late in Kinshasa. The hotel put only one very rude, unprofessional and unpleasant receptionist for check-in. The queue to check in was long and we waited almost 2 hours for him to allocated our room. We only received our room key at 2:00am in the morning. Unacceptable for a hotel priced so high. The breakfast is decent with a variety of options - however the serving of warm meals is not ideal as the staff serve for one, and they are terribly slow and not very pleased to be serving. Long queue just to get a croissant or yoghurt.

    The room was modern, a good size and clean. The breakfast is decent with a variety of options - however the serving of warm meals is not ideal as the staff serve for one, and they are terribly slow and not very pleased to be serving. Long queue just to get a croissant or yoghurt.

    Stayed in June 2022

  • Reviewed: 14 February 2022

    4.0
    Disappointing
    • Leisure trip
    • People with friends
    • Fleuve Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No hot water. Stained carpets. Worn decor. Outrageously priced room service. Loud aircon. Warm air.

    Location. Comfy bed.

    Stayed in February 2022

  • Reviewed: 10 December 2021

    5.0
    With 10 years experience in hotel management in South Africa its sad to come home to that service.
    • Leisure trip
    • Family with young children
    • Fleuve Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant staff need to be a little friendly. Was not happy. their act like their doing you a favor. I requested hot chocolate I never got it. I had to drink juice and walk away.

    The area was good And the view could have been better if it was a higher floor. Housekeeping staff service was 6 star. Reception staff are trying their best. Just a bit of training to learn to multi task on a busy day or you can put more staff. Handover is required than coming to another staff to explain your self It's frustrating. Others wise great job to the gentleman who assisted me at reception he try.

    Stayed in December 2021

  • Reviewed: 17 May 2021

    10
    Exceptional
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great.

    I had a fantastic stay and will love to come back and happy to recommend friends and family.

    Stayed in May 2021

  • Reviewed: 20 June 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2023

  • Reviewed: 11 June 2023

    9.0
    Superb
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 26 April 2023

    7.0
    Good
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: 2 April 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2023

  • Reviewed: 4 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: 4 January 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2022

  • Reviewed: 14 October 2022

    8.0
    Very good
    • Business trip
    • Group
    • Fleuve Deluxe Twin Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in October 2022

Showing 1 – 25

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