10, Avenue du Général de Gaulle, Le Plateau, 3718 Abidjan, Côte d'Ivoire
#30 of 41 hotels in Abidjan
Guests' ChoiceBased on 98 hotel reviews
6.9Cleanliness
7.4
Comfort
7.5
Location
7.8
Facilities
7.1
Staff
7.6
Value for money
6.2
Free WiFi
6.5
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End of dialog contentReviewed: 21 April 2024
Warner
United StatesFood was excellent and staff was very helpful.
Stayed in March 2024
Reviewed: 23 February 2024
Ioannis
United Arab EmiratesEverything very good
Breakfast was very good as well as location.
Stayed in February 2024
Reviewed: 26 October 2023
Allen
United StatesThis country was more exclusively French than in Paris and the Novotel was in line with that. The hotel was a little worn and understaffed, but it was an enjoyable stay nevertheless.
Stayed in October 2023
Reviewed: 5 October 2023
Jacobus
South AfricaManagement of the food in the restaurant
The food in the restaurant is good, but not well managed. The buffet dish up bowls run empty and is not properly controlled or refilled causing guests to wait.
Stayed in October 2023
Reviewed: 28 July 2023
Stephen
AustriaCheck in/out took too long
Rooms were comfortable, cool & quiet.
Stayed in June 2023
Reviewed: 20 March 2023
Luis
MexicoThey promote on their website Shuttle service to the airport which they don't provide and the option they offer is 5x more of what a normal taxi would charge to the airport. Last day I ate at the restaurant before heading to the airport and the machines to charge me with card weren't working... instead of offering a solution they made me go to the ATM and get money to pay them, so I was charged a withdrawal fee, they didn't cared .... they even escorted me to the ATM (maybe they thought I was going to run away)
Hotel was good, think you expect this for the amount you are paying for the room. Food was delicious.
Stayed in March 2023
Reviewed: 18 January 2023
Ouko
Abkhazia, GeorgiaThe variety in the buffet was disappointing
The Monday evening buffet was stale . Some of the casseroles were not fresh and was suspiciously recycled.
Stayed in January 2023
Reviewed: 23 October 2022
Fernando
SpainPersonal uneficient
The buffet
Stayed in October 2022
Reviewed: 4 October 2022
Maidugu
NigeriaThe loud music at the lobby
The breakfast and the view from my window
Stayed in September 2022
Reviewed: 4 August 2022
Ruth
United KingdomWaiting times are on another level of patience. Lack of customer service more training is needed.
space and the area is good. clean. Quick to correct mistakes when one is made.
Stayed in July 2022
Reviewed: 9 June 2022
Mahamud
MalaysiaThe hot shower stopped working during my stay. I called the receptionist and it was fixed the following day. The room price was significantly higher than the actual booking price because I paid in USD.
1. location 2. facilities 3. friendly staff 4. breakfast
Stayed in June 2022
Reviewed: 7 June 2022
Toderascu
Romaniatoo small
breakfast
Stayed in June 2022
Reviewed: 14 May 2022
Ansgar
Franceweak wifi in room
big pool in a superb tropical garden; good breakfast; comfortable room
Stayed in May 2022
Reviewed: 15 March 2022
Stefaan
Côte d'IvoireThe restaurant wasn't good. The food was expensive and not of good quality. If your breakfast isn't included by default just go to a bakery or the local supermarket to get better and cheaper food. The restaurant meals are not good compared to all the nice restaurants you have at less than 20 min walk or 5 mijn taxi.
Good hotel in the business district where there is good safety and facilities. Wifi in the room isn't that great but in the lobby you can work well Good location Nice swimming pool and outside area
Stayed in March 2022
Reviewed: 9 February 2022
Barbie
GhanaI realized on the first night that the air condition in my room wasn't working. There was no hot water in the bathroom as well. I reported this and a handy man was sent up with a ladder and tried to repair as I sat waiting to sleep. He managed to fix it but now water was dripping from the ac too. I had to take a very cold shower as the plumber who was sent up to check on the hot water couldn't fix it and said nothing to me but just left. After taking another cold shower the next morning I reported the situation again on my way back from a meeting. This time around I was told my room would be changed which they did. My point is I expected a room change soon as I made the complain and not wait a whole day to do so. The cold showers were not pleasant.
I thought the room came with Breakfast but noooo. When I asked at the reception I was informed I had to buy my breakfast if I wanted any. I wasn't too pleased with that.
Stayed in February 2022
Reviewed: 9 December 2021
Martin
United Kingdomcost is quite high and for some reason was a lot more than the booking I made
outdoor area is very nice and green. Foyer, restaurant, terrace flow very nicely
Stayed in December 2021
Reviewed: 7 December 2021
Howard
United KingdomVery unreliable wifi in hotel bedrooms. Would have been helpful if more staff spoke English.
Good feel to hotel.
Stayed in December 2021
Reviewed: 20 November 2021
Pavel
RussiaDirty on the ground floor
Good location for business, safe place, good food, good wi-fi, good climat control in rooms
Stayed in November 2021
Reviewed: 30 June 2021
Holger
GermanyNot Too Many guests complied with COVID regulations
Reception staff friendly and supportive, sometimes a bit understaffed Nice and tasty breakfast Clean Environment Friendly and professional Security team
Stayed in June 2021
Reviewed: 18 April 2024
Shyam
MaliNOTHING
SERVICE
Stayed in April 2024
Reviewed: 26 March 2024
Kamel
United Arab EmiratesThe hotel is very old, the carpet is mold, i had roaches in my room, the hotel need an upgrade urgently, its in a very bad shape, the price is too overpriced, for the same, or even cheaper you can get way better hotels in the same area
The location, some of the staff.
Stayed in February 2024
Reviewed: 11 March 2024
Paul
United Arab EmiratesService, food, dirty
Nothing From the check in to the check out full experience was a disaster
Stayed in March 2024
Reviewed: 11 February 2024
Kim
United KingdomThe staff were poor, the hotel is in need of renovation the manager tries but they need to train the staff. As the afcon was on it was mega expensive so you expect a level of service. Every order we made was never correct I really wouldn’t recommend this hotel to anyone. We are in Abijan for at least another week but have chosen to move to another hotel
Nothing
Stayed in February 2024
Reviewed: 18 December 2023
Oneilr
Kenyafresh packed yogurt, more buffet variety
Limited options and poor quality
Stayed in December 2023
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