Some of the staff were a bit rude but I expect that pretty much anywhere I go.

Everything

Stayed in February 2024

Staff were so so helpful. Massage was absolutely amazing

Stayed in February 2024

The light that indicates temperature level on aircon unit in room emits too much light and affects good sleep.

Bre Breakfast was good Rooms were cleaned Food was good

Stayed in February 2024

no complaints from me

B/fast was excellent Room very comfortable, but bathroom needs a shower door,water goes all over the floor (my only Complaint) Meals expensive, but the all restaurants on the island are. Staff are a huge value to the Resort, all excellent

Stayed in February 2024

No water for showers for first 24 hours Timing for cleaning was always late afternoon when we were back in our unit I was overcharged at spa a child's haircut My son was stung by Stonefish, there was no warnings they were there

Breakfast and layout of villa was awesome Staff are really friendly and professional Vibe of resort was very cool Value for money Had an amazing massage that was well worth the $$ Was everything we needed

Stayed in January 2024

Pay the Staff more they are worth way way more than they are paid.

My Son and Daughter n Laws Wedding was the best I have seen in a while. Best Set up on beach The Staff at Edgewater are all excellent, Happy and very accommodating. Their Room Service was 10/10 I did not see one staff member without a smile. Food was beautiful. Ground s and Rooms were kept at an Excellent standard

Stayed in December 2023

Nice property

Clean and friendly staff

Stayed in January 2024

Low shower pressure; villas are a bit dated and furniture is old and not as new as the suites but otherwise it provides a home away home which suited us. Few Restaurant chairs broke around us as others sat down or moved them. Pool is a bit small for such a large and busy resort and could do with a clean. Would suggest eating elsewhere as food is average.

Location is great! Close to airport, town and south side; friendliest Cleaning staff who kept our villa clean and refreshed frequently - Meitaki Maata for your care and friendly chats. Very beautiful beach and marina. Booked Garden Villa for 8 days which has everything you need - full kitchen, filter water, washing machine, great sized bedrooms. Great beach towel and reef shoe service. Loved the Spa Store and resort pets (dogs and chickens roam freely and are very tame which the kids enjoyed).

Stayed in December 2023

Towels being red I’d prefer white towels

Just the pool for the kids and the staff are very kind

Stayed in January 2024

Found noise from rooms above disturbing

The staff

Stayed in January 2024

Was on the main road, so a little noisy sometimes

Great villa, liked the space, comfortable amenities, across the road from the brewery

Stayed in January 2024

Accommodation and facilities and staff were fantastic. If anything is the courtesy of other guest, you can't control what they do and how they behave.

There were 10 of us travelling and we only stayed for one night as we transitioned to a holiday home. And overall experience was fantastic. Beds were super comfy and loads of space for all three rooms we had booked. clean, cool and comfy. We also booked for the island night and had breakfast and all was just right for us, we really enjoyed our stay. But the real stars was staff, everyone was super friendly and made you feel welcome.

Stayed in January 2024

Extra costs for services, such as $15.00 for room service delivery, when the food was dropped off 50mths away. 2

Garden view room was clean, spacious and cool, with free flowing air, air conditioning and ceiling fans. Added bonus was the breakfast being included.

Stayed in January 2024

- lack of parking - some restaurant staff were too grumpy - lack of info regarding things to do in the local area - would’ve been great to know info such as when the markets are open and where, what activities are available both in and out of the resort, and would have been a bonus to have a list of other car rental places in the area - so one has more than just the in-house car rental company (which never seemed to have vehicles available) to choose from - lack of some room amenities - would have been nice if rooms had a microwave - would be good if rooms also had a ‘clothes horse’ - to dry clothes in your room as paying for a drier is expensive if you’ve only got a little bit of clothing to dry

- close to the water - the ambience - awesome friendly reception and property staff ie:- grounds people/room attendants - most of the restaurant waitress/waiter staff were lovely - very yummy food - excellent onsite day spa

Stayed in January 2024

Good location. Fruit breakfast.

Stayed in December 2023

Kids club but they address the issue of letting my child go and no one was in our room therefore found her distressed out side the room the manager dealt with this and the staff responsible. The fact that when I made the booking for the AB table it was not done or the staff were not fazed by this it annoyed me! The snorkeling gear was faulty or there was not enough of it there was a slim chance of getting workable gear, next time we will bring our own. Some of the activities at the activities hut did not go ahead orientation, market day - the staff member seemed really uninterested Keano?

Kids club stuffed up but addressed our problem straight away. Breakfast was fab although I made a booking of the AB table two mornings in a row as the first morning I booked it someone was sitting there and the same the second morning the other mornings I just got up earlier to secure the spot - that annoyed me a little. Dinner menu unfortunately I have a really fussy child and there was nothing suitable on the dinner menu for her - plain is what some 8 year old kids like. Room was adequate for what we needed.

Stayed in January 2024

Hmm I found some of the staff a bit rude, also after repeating ourselves a few times for our drink order I gave up and took what I was given

I loved seeing the friendly dogs and how staff let them in the resort they were such a huge part of my experience there and made me feel comfortable

Stayed in January 2024

Lots of children and dirty pool

Air con and bed

Stayed in January 2024

roosters

staff, location

Stayed in October 2023

it would be good if the curtains were black out as it was difficult to sleep with all the outside lights on all night.

location, food prices, services and helpful friendly staff

Stayed in January 2024

Breakfast. Some of the staff attitude and service. Pay for water. Lack of airport shuttle service

Accommodation

Stayed in January 2024

Found breakfast a bit bland and if you were later to breakfast there was often limited left. Food at the restaurant was Okay but preferred to eating elsewhere unfortunately

Loved our location as this was the seller for us. Would definitely book the beach villa again. Great layout and catered for all members of our family from infants to adults. Staff very friendly and accommodating. Beach was lovely to swim in in front of our villa

Stayed in January 2024

The booking was for disability. One has wheelchair, other has walker. Stipulated this via Comms several times. Arrival was not prepared. Disability room not avail. We’re put in dangerous position with no rails for toilet/showers etc. we’re moved after 2 nights but very disappointed initially.

Sunsets nice spot

Stayed in November 2023

Pool but is getting re-tiled so will be better

Location was excellent, sunsets galore

Stayed in December 2023

Our dryer didn't work. But we were refunded. Pool was a little small for the large numbers of guests.

Our room location was excellent. Dining was good. Entertainment was good.

Stayed in December 2023