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Reviews of The Edgewater Resort & Spa 4 stars

Arorangi, Arorangi, 121 Rarotonga, Cook Islands

#94 of 123 hotels in Rarotonga

Guests' Choice

Review score

Based on 1429 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.0

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    8.1

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Showing 76 – 100

  • Reviewed: 9 January 2024

    8.0
    Great place for families
    • Leisure trip
    • People with friends
    • Double Room with Garden View
    • Stayed 8 nights
    • Submitted via mobile

    Hmm I found some of the staff a bit rude, also after repeating ourselves a few times for our drink order I gave up and took what I was given

    I loved seeing the friendly dogs and how staff let them in the resort they were such a huge part of my experience there and made me feel comfortable

    Stayed in January 2024

  • Reviewed: 8 January 2024

    7.0
    Ok for a short stay only
    • Leisure trip
    • Couple
    • Superior Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Lots of children and dirty pool

    Air con and bed

    Stayed in January 2024

  • Reviewed: 8 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 5 nights

    roosters

    staff, location

    Stayed in October 2023

  • Reviewed: 7 January 2024

    8.0
    We enjoyed staying at the Edgewater more than the previous place we were staying. food was great and so was service
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    it would be good if the curtains were black out as it was difficult to sleep with all the outside lights on all night.

    location, food prices, services and helpful friendly staff

    Stayed in January 2024

  • Reviewed: 7 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 12 nights

    Breakfast. Some of the staff attitude and service. Pay for water. Lack of airport shuttle service

    Accommodation

    Stayed in January 2024

  • Reviewed: 4 January 2024

    8.0
    We will be back
    • Leisure trip
    • Family with young children
    • Three-Bedroom Beachfront Villa
    • Stayed 7 nights
    • Submitted via mobile

    Found breakfast a bit bland and if you were later to breakfast there was often limited left. Food at the restaurant was Okay but preferred to eating elsewhere unfortunately

    Loved our location as this was the seller for us. Would definitely book the beach villa again. Great layout and catered for all members of our family from infants to adults. Staff very friendly and accommodating. Beach was lovely to swim in in front of our villa

    Stayed in January 2024

  • Reviewed: 2 January 2024

    8.0
    Was disappointed with Comms as disability service was supposed to be avail. Were taken care of but dangerous with no rai
    • Leisure trip
    • Group
    • Double Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    The booking was for disability. One has wheelchair, other has walker. Stipulated this via Comms several times. Arrival was not prepared. Disability room not avail. We’re put in dangerous position with no rails for toilet/showers etc. we’re moved after 2 nights but very disappointed initially.

    Sunsets nice spot

    Stayed in November 2023

  • Reviewed: 2 January 2024

    8.0
    Family orientated with views of the sunset everyday
    • Leisure trip
    • Family with young children
    • Beachfront Room
    • Stayed 8 nights
    • Submitted via mobile

    Pool but is getting re-tiled so will be better

    Location was excellent, sunsets galore

    Stayed in December 2023

  • Reviewed: 29 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Lagoon View
    • Stayed 8 nights
    • Submitted via mobile

    Our dryer didn't work. But we were refunded. Pool was a little small for the large numbers of guests.

    Our room location was excellent. Dining was good. Entertainment was good.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    7.0
    We came over to go our friends wedding, beautiful lovation for the wedding and a perfect spot to holiday with my family.
    • Leisure trip
    • Family with young children
    • Double Room with Lagoon View
    • Stayed 8 nights
    • Submitted via mobile

    Its a bit run down, the table and chairs in the dinning area needs updating. The bathrooms need renovating. I didn’t like the “breakfast included” as it was just fruit, toast and yoghurt and had to pay extra to get a cooked breakfast a buffet breakfast should be expected. The cultural night started too late but we loved the night.

    Location; it is so close to the airport and town. Beautiful sport on the beach. The people were all so amazing, the service was great. The pool towel service was really good. We loved the room servicing.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    8.0
    Loved it that we came back for our last 3 days in raro.
    • Family with young children
    • Superior Double Room with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    Nothing.

    Nice view and house keeping were great.

    Stayed in December 2023

  • Reviewed: 22 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The roo. Booked through Bookings .com was clean But then moved to the villas Floors were dirty and there water issues

    Stayed in December 2023

  • Reviewed: 19 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Item prices and paying extra for cooked breakfast

    Aircon and comfy bed

    Stayed in December 2023

  • Reviewed: 19 December 2023

    9.0
    Amazing! Great location, awesome staff. Will definitely be back
    • Leisure trip
    • Group
    • Double Room with Garden View
    • Stayed 9 nights

    The food was pretty average. Enjoyed the breakfast but found some of the lunch/dinner meals a little bit greasy and underwhelming. This didn't worry us too much as we were happy to eat elsewhere sometimes

    We had an amazing stay!! WOuld highly recommend. A handy location for getting into town and around the island and loved being at one of the bigger resorts

    Stayed in November 2023

  • Reviewed: 14 December 2023

    8.0
    Oldie but a goodie
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    block we were staying in had not been renovated, other blocks had so those rooms would be nicer - restaurant food was bland and overcooked

    Lots of facilities and events/activities at the resort - Included breakfast was nice

    Stayed in November 2023

  • Reviewed: 11 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The facilities (bathrooms, dining furniture, playground) were outdated and need replacing/upgrading.

    It's close to the airport, staff were friendly, the gardens were beautiful, the cocktails were delicious, and the continental breakfast was great with fresh fruit, yogurt, juices etc.

    Stayed in December 2023

  • Reviewed: 10 December 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room with Garden View
    • Stayed 8 nights
    • Submitted via mobile

    The shower kept leaking and over flooding. We had to use towels to barricade the water in so the whole bathroom didn’t flood.

    The grounds were always kept tidy and clean thanks to the staff. Our house keeper Ana was amazing. She was always smiling and made us feel welcomed every time we saw her! She was just wonderful.

    Stayed in November 2023

  • Reviewed: 6 December 2023

    7.0
    Overall happy experience
    • Leisure trip
    • Family with young children
    • Double Room with Lagoon View
    • Stayed 6 nights

    The outdoor air-conditioning unit was very noisy/in poor condition, kept us awake at night at times - was very noisy when outside room trying to have quiet time relaxing

    Breakfast was great, room was good/comfortable - dinners were also great

    Stayed in November 2023

  • Reviewed: 3 December 2023

    9.0
    Great resort. Our stay was not long enough. Would like to return.
    • Leisure trip
    • Couple
    • Double Room with Lagoon View
    • Stayed 1 night
    • Submitted via mobile

    Location was excellent.

    Stayed in December 2023

  • Reviewed: 28 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Beachfront Room
    • Stayed 4 nights

    Awesome view, very very friendly and helpful staff! We loved our stay at the edgewater we will definitely be back!

    Stayed in November 2023

  • Reviewed: 27 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Everything was beautiful and interconnecting rooms great for family.

    Stayed in November 2023

  • Reviewed: 27 November 2023

    8.0
    Overall pretty good
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Strong, unpleasant VOC smell in room, possibly due to recent refurbishment. The included buffet breakfast was no more than adequate.

    Modern facilities. Quite an extensive restaurant menu.

    Stayed in November 2023

  • Reviewed: 26 November 2023

    7.0
    Generally good except for above dislikes. Could be exceptional need to renovate rooms very basic.
    • Leisure trip
    • Solo traveller
    • Double Room with Lagoon View
    • Stayed 5 nights
    • Submitted via mobile

    No free airport shuttle and very disappointed I had to pay $45 for wifi. I travel all over the world even to remote third world countries and never paid for wifi anywhere. So I’d not recommend friends stay here.

    The facilities were ok except for roadworks and pool closure. The staff however were lovely room was good

    Stayed in November 2023

  • Reviewed: 26 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    everyone friendly. lovely gardens. great breakfast selection.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    Roosters

    Clean and great facilities

    Stayed in November 2023

Showing 76 – 100

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