180 Vista Hermosa, 2571407 Viña del Mar, Chile
#5 of 46 hotels in Viña del Mar
Guests' ChoiceBased on 38 hotel reviews
8.9Cleanliness
9.4
Comfort
9.2
Location
8.8
Facilities
9.1
Staff
9.5
Value for money
8.9
Free WiFi
8.5
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Showing 1 – 25
Reviewed: 4 March 2024
Shan
NigeriaNoise from the bars and cars
The whole decorations and atmosphere, staff are very friendly
Stayed in March 2024
Reviewed: 21 January 2024
Ronald
United StatesGreat Breakfast EXTREMELY HELPFUL AND FRIENDLY STAFF
Stayed in January 2024
Reviewed: 31 October 2023
Thomas
United StatesThe bed was a bit big for the room.
It was very comfortable and had character. The rooms were well furnished and the art work in the common rooms was tasteful and interesting. The beds were great. Breakfast was very good. My room had a desk and chair which was great for work. My friends did not so you should request that if important. The Wi-Fi was also good
Stayed in October 2023
Reviewed: 27 March 2023
Jenni
Australiavery small room, could not open 2 suitcases. our room was noisy at night with the window open, but it was a Saturday night.
clean and comfortable, lovely hosts.
Stayed in March 2023
Reviewed: 18 March 2023
Gale
United Statesbeautiful hotel
Stayed in March 2023
Reviewed: 31 January 2023
Jamila
DenmarkGreat atmosphere, peaceful, clean, lovely breakfast
Stayed in January 2023
Reviewed: 7 December 2022
Leonid
AzerbaijanPoor breakfast, room a bit small
Location, view
Stayed in December 2022
Reviewed: 26 August 2022
Christian
ChileAll was correct
An old house, with great style, beautiful and clean, quiet. Good location in Vina del Mar
Stayed in August 2022
Reviewed: 19 June 2022
Isabel
ItalyThe breakfast was very good and abundant. Due to Covid it was brought to our room.
Stayed in June 2022
Reviewed: 8 May 2022
Vladimir
United StatesRoom’s floor was a bit dirty. Breakfast very limited.
Staff was great, check in was fast and easy. The building is historic, so do not expect any “holiday inn” like facilities but it gives you a bit of the town’s spirit which would indeed become one of the good experiences.
Stayed in May 2022
Reviewed: 5 January 2022
Deltados
ChileEVERYTHING OK
BREAKFAST........OK LOCATION.........NOT FOR ELDER PEOPLE
Stayed in January 2022
Reviewed: 8 November 2021
Daina
ChileThere was no one at the property when we arrived. I rang the bell three times and stood there waiting. I had to proactively make a call to the number that appears on Booking and they sent someove over to open the door. This can be quite unpractical for someone that just wants to get to their room.
The room was very lovely, very romantically decorated and cozy. The bathroom was really clean and I loved that the room had a mini fridge in case you wanted to help yourself to any chocolate or drinks. The place was safe for our car (that we had to park on the street) and it was within walking distance of several restaurants. Location was excellent for what we wanted.
Stayed in November 2021
Reviewed: 31 October 2021
Nahir
Chilethe service is fantastic
Stayed in October 2021
Reviewed: 16 December 2022
James
United KingdomDO NOT STAY HERE. On arrival the owner asked if we would like him to charge us through booking.com. We preferred to use a credit card and agree the amount there and then but he pretended to not be able to (we later saw several credit card machines in the office). All we could do was to confirm a price verbally to ensure it did not include VAT, which foreigners do not pay. Over a week later we were overcharged approxinately 35 US dollars - around 22% higher than agreed, thus including VAT and a further overcharge. Neither the hotel or parent company responded to messages to refund appropriately. Booking.com should not allow hotels to charge more than the agreed price, and have not satisfactorily handled our request for assistance. As well as underhand practices, further reasons not to stay include the reletively expensive price; no 'do not disturb sign'; checking of the room when we left; and, a pretty poor breakfast in which you were given no choice in what fruit, jam, egg or coffee you were given.
It is hard to like anything when you are lied to and stolen from by the owner.
Stayed in October 2022
Reviewed: 3 February 2022
Byron
IrelandWhen we arrived to the Hotel there isn't comun toilets and the reception was poor , another thing I felt little cheated because I didn't see before in booking that I need to pay the 19% of Taxes (IVA) for me I think it will be better if the accomodation include everything, the breakfast was good enough, however there is a small fridge with staff very expensive , while it could be better the fridge empty and we can buy staff in supermarket for us is more conveniun for keep it. Thanks a million
I like the bedroom, in my opinion is a pretty big accomodation with a good bathroom and shower.
Stayed in February 2022
Reviewed: 11 December 2021
Artur
Perumany stairs to reach the room.
it’s charming
Stayed in November 2021
Reviewed: 3 November 2021
Philippe
ChileNext to the Hotel there are many bars and discotheques, the weekend we stayed there with had difficulties sleeping due to the loud music until 3.00/4.00 am.
Location is good, building is beautiful and well decorated.
Stayed in November 2021
Reviewed: 5 April 2022
Anonymous
CanadaFor us, it was fine, but some people might find the location a bit hard to walk up to, as it’s on a hill, but by the same token, it’s the better part of town. We loved it.
Loads of charm, very clean, the young man at the front desk is super friendly and really goes out of his way to help guests.
Stayed in March 2022
Reviewed: 21 January 2024
Robbina
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 29 October 2023
Javiera
ChileThere are no comments available for this review
Stayed in October 2023
Reviewed: 2 April 2023
Rojas
ChileThere are no comments available for this review
Stayed in February 2023
Reviewed: 3 January 2023
Gunilla
SwedenThere are no comments available for this review
Stayed in January 2023
Reviewed: 26 December 2022
Alexandre
ChileThere are no comments available for this review
Stayed in December 2022
Reviewed: 22 December 2022
Castro
ChileThere are no comments available for this review
Stayed in December 2022
Showing 1 – 25
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