nosy from the outside 1 night the rest was ok

The Hotel has a good location close to the important spot in Puerto Montt, is good price and quality references against another hotel from the area, the area is safe and also as some grocery store close

Stayed in April 2024

Sadly it was very noisy the room we were in during the night as we were right above the street, someone seemed to be burning plastic or something on the street and it made our room full with a horrible smell even the window closed. Maybe we were just unlucky

Staff were friendly and helpful and room was clean

Stayed in February 2024

The hotel has a convenient location. My room was minimal in size and with insufficient lighting, but the bathroom had a good design.

Stayed in February 2024

The room is very badly acoustically insulated.

Position really good

Stayed in December 2023

You can hear everything through the walls. Upon reading on people’s reviews it’s not a rough area but the caging around the entire hotel makes it appear look sketchy and rough.

Stayed here for one night. Great location, only 8 minutes walk from the bus station. There are 3 shops next to the building which is very convenient if you want drinks or snacks. There’s also a restaurant next door. Clean room. Friendly staff.

Stayed in July 2023

Room very cold

Staff, comfy bed, clean bathroom

Stayed in May 2023

In a very bad area drunks outside on the steps , room next to me had TV full volume until 2 a.m no desk clerk to complain to

Close to the bus station and the port

Stayed in December 2022

The location is good for how close it is for the ferry terminal and bus terminal, but if you arrive after 7pm all is shut, it's very isolated and quite a rough looking part of town.

Very clean. Modern. No problems at all.

Stayed in November 2022

Wifi was quite poor in the room. Poor sound insulation from the outside noise

Lovely, friendly staff. Nice and warm and comfortable.

Stayed in November 2022

To less shelves, night table or any other spaces were I could leave my things

Quick check in, Parking, easy check out

Stayed in November 2022

Superb location for the bus station!

Stayed in October 2022

Room was perfect, but no trash cans. You have to go outside the room to access bathroom and shower. Shower is very small but everything is clean.

Stayed in February 2022

The room didn’t have any windows, would have been helpful to know it in advance. The noises from the 1 st floor, next door room and street were as if the were no walls. Wifi didn’t work at my room. The signal was weak and intermittent. Their shower didn’t work, and. It enough light for a room with no windows at all

Personal was very kind, the place was clean

Stayed in May 2024

The rooms are very small, you can hear everything from the continuous rooms without windows, without access to drinks inside the place, and the area is very dangerous at night

the courtesy of the front staff , and the possibility of leaving the car in a parking lot.

Stayed in February 2024

The room smelled like crazy bleach products, we had to keep the door open to not pass out. Also we did not have any natural light in the room. Very small as well for two people.

The location was good, 1km from the mall. Good bed as well.

Stayed in January 2024

Ideal location; no frills but excellent value for money.

Stayed in May 2023

Beds were not comfortable. The room was loud and right beside a busy road. No parking. The neighborhood felt quite unsafe to be out any time after dark.

Acceptable enough at the price. Room was clean.

Stayed in December 2022

The hotel advises that one of the services they offer is luggage storage. I arrived to the hotel at 11 pm and asked to store my luggage for a couple of days until I returned to Puerto Montt. Flat out no. Ok not a problem...can I pay to store my luggage? Flat out no. I was leaving at 5 am the next day for a flight. I understand if you don't want to store luggage but don't offer it as a service on a booking website. It was the attitude and atrocious customer service of the receptionist who just said no then ignored me and didn't offer any help or alternative solutions with the issue that was caused. Thankfully I jumped back on booking.com and booked a hotel for the night of my return. I ran down the dangerous looking street where the hotel is located with my luggage at midnight and the other hotel were more than happy to store my luggage for me until my return. Traffic and passers by making noise until early morning hours is also an issue.

Clean, relatively comfortable bed, hot powerful shower, good security.

Stayed in December 2022

Check your billing if you are using a credit card! They charged us for two nights when we were only booked for one. They were great about refunding the difference, but I think another reviewer had the same thing. Our room was alright except the window was a window to the hallway. There are not many restaurants or cafes near the Anglemontt, plan to travel a bit to get anywhere.Puerto montt doesn't seem to be set up for tourists, so that may be a general piece of advice.

Very nice staff

Stayed in November 2022

really cold

Stayed in August 2022

Hotel Angelmontt does have a lot of bad reviews. And if you stay longer for more then one night, I do understand. For one night it is passable. When we arrived, the receptionist (a man) wasn’t happy at all to meet us. We speak a little Spanish and we tried at the reception, but he had such a hurry that we didn’t understand what he was saying. That seemed to make him a bit upset what wasn’t pleasant at all. Eventually he showed us our room. The room had no window. Not the biggest problem for one night, but for a longer stay it is. Furthermore, it was really noisy. The weirdest thing was that, if someone flushed the toilet, something began to “peep”. And this peep was really loud. Later on, we met a female receptionist. She was actually really kind. Credits for her! Conclusion: for one night, a stay at hotel Angelmontt is passable, but in my humble opinion, not for longer.

The central location near the bus terminal is great. If you are one transit to for example puerto Varas, hotel Angelmontt is a passable place to stay.

Stayed in March 2022

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Stayed in April 2024

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Stayed in November 2023