Av San Martin 476, 2520000 Viña del Mar, Chile
#31 of 45 hotels in Viña del Mar
Guests' ChoiceBased on 62 hotel reviews
8.0Cleanliness
8.8
Comfort
8.5
Location
9.4
Facilities
8.1
Staff
9.1
Value for money
7.6
Free WiFi
8.0
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Showing 1 – 25
Reviewed: 26 December 2023
Haider
Canadacustomer service
neat and clean
Stayed in October 2023
Reviewed: 3 November 2023
Derrick
CanadaWe had no hot water until the third day. We should have been informed that there was an issue, when we check in.
The staff was friendly and very helpful
Stayed in October 2023
Reviewed: 31 October 2023
Leslie
CanadaThe crime in the area.
Location was great beach is right there close to everything and it’s not a far walk. The staff was absolutely amazing. 5 star.
Stayed in October 2023
Reviewed: 11 September 2023
Paulina
ChileThe room was tiny! The breakfast was really poor. They need to work on providing a better breakfast.
The room was equipped with a tea pot and assorted coffee/tea bags/sugar. Also they provided water on the first day.
Stayed in August 2023
Reviewed: 6 April 2023
Troncoso
United StatesNoisy due to street traffic. Could use better windows for noise control
Friendly staff, great location.
Stayed in April 2023
Reviewed: 15 February 2023
Brian
United KingdomGreat location. Buffet breakfast Included in price.
Stayed in February 2023
Reviewed: 6 February 2023
Mebache
ChileRudness of the Staff (specially for breakfast) seems that they need a little training and how to manage stress, can´t take it off customers.
location is central, you park and then walk around San Martin avenue, Avenida Peru and Muelle Vergara... all very close and central (everything happenning around here)
Stayed in February 2023
Reviewed: 18 January 2023
Neil
United Kingdomno bar
location
Stayed in January 2023
Reviewed: 17 January 2023
Neil
United Kingdomno bar
location
Stayed in January 2023
Reviewed: 9 January 2023
Isabel
SwedenI liked that the staff really tried to talk with me even if I can't Spanish. And they always had a smile
Stayed in January 2023
Reviewed: 5 December 2022
Rogelio
Chileanything
location
Stayed in December 2022
Reviewed: 29 August 2022
Raul
Chilethey don’t have parking on facilities
a very comfortable bathroom
Stayed in August 2022
Reviewed: 28 July 2022
W00kyx
ChileNot really
The breakfast was good, but the location is terrific, is very close to the casino and the beach. The room was fine, very clean.
Stayed in July 2022
Reviewed: 21 October 2021
Tomas
ChileLunch
Location Cleanness Staff Breakfast
Stayed in October 2021
Reviewed: 2 August 2021
Melanie
Chileno parking place
the staff was great
Stayed in August 2021
Reviewed: 29 February 2024
Juan
ChileNothing
Tha placement
Stayed in February 2024
Reviewed: 4 January 2024
Kiley
United KingdomNo gym, no pool,
Happy staff, and particularly the breakfast staff. Staff helping woth bags, staff smiling 😃 . Great location for beach and resturants.
Stayed in January 2024
Reviewed: 4 January 2024
Jorge
NorwayWe were promised a room with street view. However, we were sent to the basement and there was no view. The room was too expensive for what we received.
Stayed in December 2023
Reviewed: 13 December 2023
Marcus
United StatesN/A
Juan the receptionist was really kind and gave great suggestions for restaurants to eat! He also made my check-in process very easy and comfortable!
Stayed in December 2023
Reviewed: 21 November 2023
Jimena
United KingdomThe room was not as clean as it should have been. The toilet had a stain in the bowl and the shower door was grimy. The sheets had dried blood spots on. We informed the staff who handled it well and they changed the sheets for us straight away. But ultimately I was not happy that we had to ask for this and that the cleaners had somehow missed the toilet on changeover. It made me worry about what else might not have been cleaned.
Despite the levels of cleanliness, the room was mostly comfortable and spacious. The staff were mostly friendly and helpful and the location was great for getting to the beach and around Viña.
Stayed in November 2023
Reviewed: 18 October 2023
Mebache
Chileall good
all good
Stayed in August 2023
Reviewed: 9 September 2023
Antoni
New ZealandAll good
Location, hotel staff excellant
Stayed in September 2023
Reviewed: 16 August 2023
Antoni
New ZealandRoad side rooms can be a bit noisy, but considering location all good.
Staff very nice, Note, this hotel actually has Tea and Coffee available in the rooms, unlike a lot of the more expensive hotels that since Pandemic have cancelled that service .
Stayed in August 2023
Reviewed: 20 July 2023
Sarah
United StatesLocation
Stayed in July 2023
Showing 1 – 25
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