Atamu Tekena, 2770000 Hanga Roa, Chile
#29 of 45 hotels in Hanga Roa
Guests' ChoiceBased on 16 hotel reviews
8.4Cleanliness
8.6
Comfort
8.7
Location
7.1
Facilities
8.1
Staff
9.0
Value for money
8.6
Free WiFi
10.0
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Showing 1 – 16
Reviewed: 12 May 2024
Juan
United KingdomThe very strong bleach smell, the property was clean but the smell was overpowering, plus the toilet look very basic and could be better designed, the shower curtains falling and the tiles joints white and black. The walls are not that thick as I could hear my next door snoring and I wish the wooden path goes from the room to the parking as it was muddy and wet crossing it.
Antoine was very nice and explained the site and tours well. The size of the room is quite nice, and the complimentary airport pick-up and drop-off, along with the welcome flowers and juice drink, were appreciated.
Stayed in May 2024
Reviewed: 6 May 2024
Valentina
ChileAlthough it is close to the airport, you can’t walk to the Main Street due to feral dogs in the streets that surround the place. This is in no way responsibility of Atavai Hotel though.
The room was spacious enough and had its own minibar and utensil so you could have tea or breakfast there. The tv had cable with very good signals. The bathroom was spacious and had a hair dryer so that was a plus.
Stayed in May 2024
Reviewed: 29 April 2024
Eduardo
SpainHotel too far out town
The staff
Stayed in April 2024
Reviewed: 27 April 2024
John
United States- No staff were on site once their (cooking & cleaning) duties were performed, usually by noon, and after 4 or 5pm. - Grounds were not maintained well. On our stone path to our room, we had to walk through over-grown plants and weeds. - Breakfast was priced a little too high - about 12000 per person. - No screen door on entry glass doors. Would cool the room nicely on hot days/nights. Mosquitoes prevent door being open. - Would be nice if property had bikes to rent out, considering the location. Would be a nice convenience for guests and an income stream for the property.
- Staff was excellent! Owner, Antoine, was super-friendly and helpful. - Pickup and drop-off service between airport was a nice convenience, even though the distance is quite short. - Location. Was outside of town, quiet, close to airport, easy walk/bike ride into town and waterfront. - Rate. Was a little on the high in the window (my window, of course) of where a property rate should be, but within reason. - Horses, dogs, cats were around and on property. Dogs were behaved and quiet, horses grazed peacefully, and cat (gray) was sweet and playful. - Fridge, microwave, and kettle located in our room (5). Made having safe drinking water and basic meals possible.
Stayed in April 2024
Reviewed: 29 March 2024
Jack
United KingdomHalf the apartment had no curtains, so was fully exposed to the road. The electr8cs made no sense, all switches connected so turning on and off lights at random. Bathroom door was of glass. I know it was a double room, but still you'd like some privacy.
Nice location with easy access
Stayed in March 2024
Reviewed: 29 March 2024
Pretorius
South AfricaThe bed was a bit uncomfortable.
The location of the property is great. Staff is friendly and helpful, although they do not speak English. The room is very spacious and the windows has netting in front, keeping all the bugs out.
Stayed in March 2024
Reviewed: 22 March 2024
Ernest
United StatesOwner and staff was very nice and helpful
Stayed in March 2024
Reviewed: 5 March 2024
Ghislain
CanadaA bit far from everything…
Quiet except for dogs barking all the time.
Stayed in March 2024
Reviewed: 1 February 2024
Dilafruz
United StatesThe pressure in the shower could be improved. The towels and sheets were clean but had a lot of stains.
The owner of the hotel, Antoine, was a wonderful man. He made our stay comfortable and memorable. He was very patient, and kind. He met us at the airport and then dropped us back off. He also made us breakfast which was exquisite. We had his personal number so we could message him at any time.
Stayed in January 2024
Reviewed: 1 May 2024
Delia
United KingdomDO NOT RECOMMEND!!! Please read carefully! Poor management, extremly loud neighbours, getting attacked by dogs! I have booked this place after it said 15min walk to the center so it was nice to think we would have some peace and quiet! I was totally wrong. After our day out, we came back to our room around 9pm and it was a 25min walk if you walk fast, not a 15min! It is not a nice walk either as you walk in the dark, no street lights and google map sends you on the wrong way which is a closed street. Worst part is that there are loads of dogs in the dark which bark at you. On the last night a dog ran after us and left us shaken! So we came back from our day out in the first night and our neighbor was blasting music. I have never heard something so loud, maybe at a festival. It continued the whole night. And i managed to fall asleep at 1:30 in the morning and i was woken up by blasting music again 4h later (same morning 5:30). It continued until 9 am. There was no one at the reception who could help! Around 9am we have found the receptionist who is a sweet lady and we explained what happened and that we just wish to change rooms as i was dreading that it will happen again the following night. We explained that we have booked a tour with a guide in the park and we will come back at 3pm. She said we can change rooms then without a problem. We went on with our day and as i came back from our tour i have a message on booking from the owner saying that it's not possible to change our rooms anymore specifying that the receptionist told us to leave the key room and our luggage at the reception. We have NEVER been told such a thing, otherwise we would have done that. I have wrote to them on whatsapp and sent them the videos with the proof of music blasting evning and morning, and they have IGNORED me the whole day even though i have seen them online on whatsapp.
Unfortunately they almost ruined our experience in this island!
Stayed in April 2024
Reviewed: 19 April 2024
Dulce
United States1.No person at the desk at night. 2.No ventilation in the room, no ac, no fan . 3.No breakfast. 4.Bed un uncomfortable.
Nothing
Stayed in April 2024
Reviewed: 12 March 2024
Nazar
UkraineA very impressive meeting! The host Lolita was extremely caring, kind, and pleasant. I was delighted with the hospitality. I am amazed at how warmly I was greeted here! Perhaps the best experience in the history of my travels. Special thanks for the flowers! It touched me very much! The hotel is excellent, well-kept beautiful territory. Internet star-link! I didn't even expect it. I will definitely come back here again! I recommend it to everyone. Iorana!
Stayed in December 2023
Reviewed: 22 January 2024
Mariana
United Arab EmiratesAmazing staff, so lovely and caring. They took care of us during the whole stay and were in contact to guarantee that we didn't need anything. Lovely room, clean and organized. Amazing breakfast, 100% recommend.
Stayed in January 2024
Reviewed: 30 April 2024
Stelios777
United KingdomThere are no comments available for this review
Stayed in April 2024
Reviewed: 18 April 2024
Hilary
United StatesThere are no comments available for this review
Stayed in March 2024
Showing 1 – 16
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