Ruta I-72 Km 10, sector Cruce de Panama, Camino a Lolol, km 10 Valle de Colchagua - Chile, 3130000 Santa Cruz, Chile
#5 of 29 hotels in Santa Cruz
Guests' ChoiceBased on 30 hotel reviews
9.2Cleanliness
9.6
Comfort
9.5
Location
8.8
Facilities
9.3
Staff
9.5
Value for money
9.0
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 20 May 2024
Nicholas
United KingdomEverything was great.
Very nice boutique hotel close to some of the renowned Chilean winerys. Although the studio room was small I enjoyed the large lounge area immediately adjacent to the room. There was good wifi, the bed was comfortable and water was hot. There were very nice and well kept grounds which would be a delight in the warmer months. Lovely breakfast. Overall, it was a great, overnight stay and I'd be happy to return.
Stayed in April 2024
Reviewed: 12 March 2024
Rodrigo
BrazilThe room was a little small, we had problems accommodating our luggage. Also, the bed was a double bed and not a queen. There was some problem with the hot water in our room's shower, it got cold several times during the bath.
The hotel is exclusive, located near Santa Cruz (5 min. by car). The breakfast is tailor-made to the tastes of its guests. Every night the hotel's staff contacted me through WhatsApp asking what time and what we would like to have for breakfast the next morning.
Stayed in March 2024
Reviewed: 12 January 2024
Pablo
SpainThe reception was far from professional. We learnt later that was a problem of staffing
Location and tranquility
Stayed in January 2024
Reviewed: 14 December 2023
James
United StatesRoom size and breakfast.
We liked the room because it was sufficiently large as was the bathroom. The breakfast was also very good. My only complaint was being awaken by the rooster. The location is a little distance from the major wineries in and around Santa Cruz but not to point were it was a problem.
Stayed in December 2023
Reviewed: 1 December 2023
Patrick
United KingdomRoom was very small, but certainly comfortable
Beautiful gardens, a real oasis, very helpful proprietor, made us feel very welcome and helped to book wine tours,
Stayed in November 2023
Reviewed: 30 November 2023
Sarah
GermanyThe bathroom was a little outdated, but still clean.
Very relaxing and comfortable place to stay!
Stayed in November 2023
Reviewed: 21 November 2023
Anne
Canadathe character of the hotel and grounds
Stayed in November 2023
Reviewed: 14 October 2023
Antony
United KingdomLovely host and owner. We stayed there 13 Oct. Great breakfast. Fresh fruit and fresh eggs. Room had a nice log burner for a cold morning. Good parking. Location surrounded by vineyards and great restaurants. Gracias. Tony and Bow.
Stayed in October 2023
Reviewed: 25 May 2023
Helgard
SwitzerlandIt is a peaceful little Paradise in a beautiful, well tended garden.The pool area is so nice! We especially enjoyed the wood-burning fire stove in our room to drive away the evening chill and the hot tub under the stars.
Stayed in May 2023
Reviewed: 20 May 2023
Braulio
United StatesI LOVED everything
how simple and beautiful it was. I love seeing the chickens around, hearing the birds, the peaceful feeling.
Stayed in May 2023
Reviewed: 13 April 2023
Juan
United StatesBeautiful setting. Very homey and the staff went above and beyond to make sure we had a great stay!
Stayed in April 2023
Reviewed: 20 March 2023
Richard
United KingdomStunning location, beautiful garden and pool, perfect location for travelling on to Lolol and the coast from the Central Valley. Homemade jams and eggs from the hens walking around freely!
Stayed in March 2023
Reviewed: 27 February 2023
Jesus
ChileTodo ok
tranquilidad y comodidad.
Stayed in February 2023
Reviewed: 23 February 2023
Claudio
ArgentinaBed was not so comfortable. Room was small
The place, nature, and pool
Stayed in February 2023
Reviewed: 9 April 2022
Ronald
Netherlandslovely facility with a beautiful garden. Staff very friendly and room was excellent
Stayed in April 2022
Reviewed: 16 March 2022
Carolina
ChileThe food menu is poor, should offer a little more as you are far away from restaurants and we can not go out late with the kids and we wanted to have some food in the hotel.
I liked the breakfast and the garden for the kids
Stayed in February 2022
Reviewed: 13 January 2022
Caren
United StatesThe setting of this hotel is super. The grounds and pool are lovely. Our room was comfortable. It was quiet at night. There were no barking dogs, no roosters, no loud neighbors. Perfect.
Stayed in January 2022
Reviewed: 18 July 2022
Carmen
United Statestoo cold the bathroom and shower Luke warm
nice property needs a better breakfast
Stayed in July 2022
Reviewed: 6 January 2024
Nathaniel
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 19 December 2023
Mary-anne
GermanyThere are no comments available for this review
Stayed in December 2023
Reviewed: 21 November 2023
Alicia
United StatesThere are no comments available for this review
Stayed in November 2023
Reviewed: 3 November 2023
Anna
LebanonThere are no comments available for this review
Stayed in November 2023
Reviewed: 2 November 2023
Nilda
Puerto RicoThere are no comments available for this review
Stayed in November 2023
Reviewed: 26 October 2023
Ásta
IcelandThere are no comments available for this review
Stayed in October 2023
Showing 1 – 25
Al Khobar, Saudi Arabia
Philadelphia, USA
Hévíz, Hungary
Valdosta, USA
Johnson City, USA
Branson, USA
Florence, Italy
Legian, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content