Juan Reusch 445 , 4780000 Temuco, Chile
#1 of 20 hotels in Temuco
Guests' ChoiceBased on 121 hotel reviews
9.0Cleanliness
9.5
Comfort
9.4
Location
9.5
Facilities
9.2
Staff
9.4
Value for money
9.0
Free WiFi
8.5
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End of dialog contentReviewed: 4 April 2024
Juan
ChileThe receptionist did an average job during checkout
New building, clean, comfortable
Stayed in March 2024
Reviewed: 25 March 2024
Angus
United KingdomNothing! It was an excellent stay.
Terrific location, leafy and attractive. Kind and attentive staff. Lovely welcome drink. Good car park. Great shower, great WiFi, very comfortable room.
Stayed in March 2024
Reviewed: 17 March 2024
Michael
AustraliaWonderful and engaging staff
Stayed in February 2024
Reviewed: 3 March 2024
Macphail
United KingdomLike most hotels of this type, the hotel restaurant didn't compare with other local restaurants. Having said that, it was fine. The WiFi was a bit inconsistent around the building.
Really helpful staff even when we had a problem after we had checked out. Lovely big room and emaculate big bathroom.
Stayed in February 2024
Reviewed: 24 February 2024
Grant
CanadaGreat choice if in Temuco
Stayed in February 2024
Reviewed: 7 January 2024
Jaime
Chilemodern hotel in s safe neighbourhood, close to the casino and many restaurants within walking distance. Good beds, pillows. Modern lifts and bathroom. Good breakfast with real coffe, eggs and variety of bread and fresh fruit.
Stayed in January 2024
Reviewed: 29 December 2023
Luis
ChileThe personnel was great at all times.
Stayed in December 2023
Reviewed: 25 December 2023
Maria
ChileThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 6 November 2023
Tomas
ChileNothing
The bathroom
Stayed in November 2023
Reviewed: 6 November 2023
Felipe
United KingdomAllá was good
Very clean and well located. Stuff super nice.
Stayed in October 2023
Reviewed: 6 November 2023
Jose
United StatesBreakfast was crowded and ran out of things.
It was clean and friendly staff.
Stayed in October 2023
Reviewed: 20 October 2023
Karl
EstoniaBad WiFi. Warm breakfast food was cold.
Friendly staff and could speak english. Free underground parking (remember to mention in checkout). Good location.
Stayed in October 2023
Reviewed: 17 October 2023
Felipe
United KingdomI liked everything, all good.
The service was just awesome. Extremely kind people and always trying to help. The hotel is comfy and well located. It has parking and didn´t have any issues with it, easy to access. I recommend the hotel.
Stayed in October 2023
Reviewed: 23 September 2023
Catalin
RomaniaDiversity on the breakfast
Stayed in September 2023
Reviewed: 6 September 2023
Roberto
ChilePillows, shampoo, soap.
Stayed in September 2023
Reviewed: 30 August 2023
Diana
Germanynothing
nice hotel with underground parking, good breakfast and nice staff
Stayed in August 2023
Reviewed: 26 August 2023
Gonzalo
ChileBreakfastt was great!
Stayed in August 2023
Reviewed: 12 August 2023
Viviana
ChileNothing
It was cozy and with a nive temperature inside.
Stayed in August 2023
Reviewed: 12 June 2023
Pradeep
Sri LankaSlow wifi
Rooms are comfortable and big
Stayed in June 2023
Reviewed: 31 May 2023
Debo
Argentinahermoso hotel impecable todo limpio
Stayed in May 2023
Reviewed: 27 March 2023
Marcelo
ChileTodo en general
Stayed in March 2023
Reviewed: 6 March 2023
Juan
ChileI missed a pool with warm water
new
Stayed in March 2023
Reviewed: 16 February 2023
Meghan
United StatesGreat staff,AC,location,clean, fabulous breakfast
Stayed in February 2023
Reviewed: 14 February 2023
Hector
United StatesLike many Chilean's hotels, they use Transbank service for foreign credit cards, which makes an extra charge of 2.4%. I think this charge is a robbery from Transbank and with no transparency. Please change the credit card service to another that does not make these gratuitous charges, which hurts the Tourism Industry in Chile.
Good service, very flexible and the manager and front desk were excellent and friendly. I will recommend this hotel for a visit or work in Temuco. Parking was convenient a location close to restaurants and to the Temuco's mall.
Stayed in January 2023
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