Huerto 282 Lote 11 Ruta 9, 6161278 Puerto Natales, Chile
#22 of 49 hotels in Puerto Natales
Guests' ChoiceBased on 111 hotel reviews
8.8Cleanliness
9.4
Comfort
9.3
Location
8.6
Facilities
8.9
Staff
9.4
Value for money
8.7
Free WiFi
8.3
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End of dialog contentReviewed: 12 May 2024
Chris
United StatesLocation is not walkable at all, just be ready to call some Ubers to get around.
Nice place, warm, comfortable, quiet. All one would hope for in a hotel. Breakfast was also good and extensive, one of the better in South America. Nice bar and area to lounge.
Stayed in April 2024
Reviewed: 6 May 2024
Dominik
Czech RepublicThe chalet feel of the hotel. Homey, yet high level. Great staff in the restaurant... it was like a club, as comfy as a living room.
Stayed in March 2024
Reviewed: 7 April 2024
Peter
SlovakiaWind noise inside ( Patagonia is a windy place 😅)
Location, the view and the fact that it was modern and well maintained.
Stayed in April 2024
Reviewed: 13 March 2024
Eila
AustraliaThe distance from town.
The staff were great, very friendly and helpful. The rooms were good and the view was fabulous. The walk into town took about 30 minutes. I would recommend it.
Stayed in March 2024
Reviewed: 12 March 2024
Frans
United StatesNothing.
The two (woman) desk clerks were super friendly and helpful! Breakfast buffet a nice surprise especially the request if we wanted scrambled eggs, rather than having them sitting in a shafing dish!
Stayed in February 2024
Reviewed: 8 March 2024
Filip
SwitzerlandClean, modern, close to center, delicious breakfast
Stayed in March 2024
Reviewed: 3 March 2024
Marta
United StatesThe bathroom was very small and the street leading to the hotel was poorly maintained.
The staff was wonderful, friendly and helpful. The view of the fjord was great!
Stayed in March 2024
Reviewed: 21 February 2024
Farnaz
United StatesSmaller size room. No table in the room. The price is way too high compared to higher ends hotel in the area.
Location, view, cleanliness, awesome staff especially Nancy! & Daniel!
Stayed in February 2024
Reviewed: 17 February 2024
Bustos
United KingdomThe views
Stayed in February 2024
Reviewed: 14 February 2024
Alison
United StatesSauna and hot tub are an extra charge and to use it, you need to tell them in advance so they can turn them on. We came back from the trek and were looking forward to that and were disappointed to hear we couldn't go in as it was too late to turn them on. A little far out from town, but it's near the airport and views make it worth it.
Beautiful hotel with an amazing view of the water and mountains. Great place to stay after a long trek. Free breakfast.
Stayed in February 2024
Reviewed: 9 February 2024
Eileen
United StatesRoom was a bit small.
Fantastic view from room. Good breakfast. Good value for money.
Stayed in January 2024
Reviewed: 3 February 2024
Stefano
United KingdomLocation might be a little far from the city centre but the view is definitely worth it and also you’ll probably get picked up for your excursions so it’s a minor inconvenience
Location, view, breakfast and staff were all super
Stayed in January 2024
Reviewed: 22 January 2024
Ulli_muc
GermanyOnly two small details: the pillows were to hard/fat and the heating runs not allways, when we want it. But! A short call to the board and after 5 minutes it was warm.
All of the staff was perfect, friendly and helpful. We stay here two times with 3 nights and when we arrive the 2nd time, we feelt like coming home to a family. Many thanks to all of you!
Stayed in January 2024
Reviewed: 12 January 2024
Ana
United StatesThe views are amazing, the people working there are great. But the lady at the restaurant is truly amazing and treats you like family.
Stayed in December 2023
Reviewed: 9 January 2024
Carlos
ChileLocation not so close to town
Rooms, clean, ciews
Stayed in January 2024
Reviewed: 1 January 2024
Aichin
MalaysiaNo Best Western Sign that leads us to the hotel.
Breakfast is good. Good view from hotel room. Friendly and helpful staff.
Stayed in December 2023
Reviewed: 28 December 2023
Miftahul
BrazilThe staff service, the breakfast, the room are amazing. We enjoyed our stay in there. We had very nice sea view and walking distance to puerto natales city centre
Stayed in December 2023
Reviewed: 15 December 2023
Maria
United Arab Emiratesnice sea view
Stayed in December 2023
Reviewed: 3 December 2023
Thériault
CanadaAvoid the restaurant, much better quality in town
Friendly staff
Stayed in November 2023
Reviewed: 2 December 2023
Norma
United StatesIt was really windy and sometimes it was a bit loud on the third floor.
It's very modern, comfortable and very clean. Water pressure was excellent and had a hot shower every day. The staff was friendly and very helpful. An overall excellent stay.
Stayed in December 2023
Reviewed: 1 December 2023
Stephanie
United StatesStrong smell of chemical cleaning products.
Quite hotel. Very Friendly staff who went above and beyond. Several areas to hang out in before check-in or after check-out.
Stayed in November 2023
Reviewed: 29 November 2023
Jonny
United KingdomIncredible views and really friendly staff!
Stayed in November 2023
Reviewed: 26 November 2023
Tomáš
Czech RepublicNo sign pointing to the hotel. Difficult to find with Google maps
Stayed in November 2023
Reviewed: 10 November 2023
David
United KingdomStaff very helpful and quite delightful. Room warm and comfortable with fabulous view.
Stayed in November 2023
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