Paseo Dimalow 135, Cerro Alegre, 2380064 Valparaíso, Chile
#47 of 47 hotels in Valparaíso
Guests' ChoiceBased on 46 hotel reviews
8.1Cleanliness
9.0
Comfort
8.7
Location
8.9
Facilities
8.3
Staff
9.1
Value for money
8.0
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 25 May 2024
Michael
New ZealandGreat location.Wonderful character residence in a fun city.
Stayed in April 2024
Reviewed: 4 May 2024
Celica
AustraliaBed was very creaky and the shower got water all over the bathroom. Tried sealing the side with the shower curtain once - still a bit of water leaked through the side and behind the toilet.
Close proximity to some of the famous street art work and right in front of the ascensor reina victoria. Staff were very friendly and accomodating.
Stayed in April 2024
Reviewed: 10 February 2024
Rodney
United StatesNo trash can in room other than bath, no coffee maker, no fan or ac.
The view was absolutely amazing and the charm of the hotel made it a fun experience. It was also close to many things and made it easy to come and go. The staff was extremely engaging and accommodating.
Stayed in February 2024
Reviewed: 23 January 2024
Tiia
FinlandBreakfast was quite bad and WIFI did not work in my room, I even tried the 5G one but still not so I ran out of data in under a day.
I arrived two days late due to flight cancellation and I got an upgraded room with amazing view. Place is overall very nice and the rooms and clean and big. The bed was very comfy and nice shower.
Stayed in December 2023
Reviewed: 9 January 2024
Rose
CanadaLocation is perfect and loved our room with the huge balcony overlooking the Port.
Stayed in January 2024
Reviewed: 12 November 2023
María
ColombiaLocation, facilities
Stayed in November 2023
Reviewed: 30 October 2023
Marley
AustraliaIt is a pity that the bar and restaurant aren’t open downstairs but otherwise no complaints.
The hotel is located perfectly right in the middle of everything. It was easy to explore from here. The bed was comfortable and the shower was the best shower I’ve had in weeks.
Stayed in October 2023
Reviewed: 7 October 2023
Conrad
New ZealandHaving to leave 😭
The linen on the bed was lovely and the room was cleaned and the bed was remade every day And the view from the room was stunning. We loved the quiet location! And the lovely breakfast- it was a lovely stay
Stayed in October 2023
Reviewed: 17 August 2023
Tomas
SwedenSlightly too cold
Great location in the middle of many charming bars and restaurants and close to the city. Very friendly staff!
Stayed in August 2023
Reviewed: 5 March 2023
Barfoot
United Kingdomroom wasn’t ready, well turned out but y drains were rather smelly
It’s a funky period piece in a low down and dirty artsy barrio with cool bars and graffiti
Stayed in March 2023
Reviewed: 26 January 2023
Kamali
CanadaVery narrow staircase, and had fun carrying 🧳 luggage up there.but the staff was very helpful 👍
The staff was wonderful despite our very lousy Spanish, and went out of their way to help us, and to give us a large room. 😀 .Great location for exploring this beautiful town and it's art. We even got to watch tango dancers just outside.
Stayed in January 2023
Reviewed: 6 January 2023
Peggy
United Statesit was noisy until late (2 am) and there was some drug activity next to the ascensor at night. we came at New Years so that had a lot to do with it. By the time we left it had settled down a lot.
the staff was great! the location was very convenient. the hotel was at the end of a long alley by the ascensor with lots of restaurants, music, street vendors and buskers. lots of energy.
Stayed in January 2023
Reviewed: 22 November 2022
Peter
SpainThrough no fault of the accommodation, partygoers in the vecinity were very noisy over the weekend. But, we were given earplugs!!
The location was ideal, close to many attractions, views to scenic areas, relatively close to downtown with nearby access to one of the many cable cars.
Stayed in November 2022
Reviewed: 13 November 2022
Derrick
United StatesSome things would have been nice to know before arrival. The location is on a walking street in a fun, lively area (taxi driver had a hard time locating the address). We were there over the weekend so there was a lot of noise at night including a dance party in the street below that lasted until 5am. The staff did provide ear plugs the second night of our stay. Additionally, the gate / front door are locked at night which we discovered by being locked out the first night of our stay. There is a doorbell that rings inside but was not consistently attended (took five minutes and multiple tries before an attendant responded).
Good location in a lively area. The view from the room was great and overlooked the city and harbor. The breakfast was delicious and the staff was very kind.
Stayed in November 2022
Reviewed: 18 November 2021
Hernán
ChileThe noise just outside the building
The views
Stayed in November 2021
Reviewed: 24 May 2024
Karen
AustraliaGreat location, friendly staff and excellent breakfast.
Stayed in May 2024
Reviewed: 25 April 2024
Jason
AustraliaFinding it and getting in was a bit tricky as it was not clear that you could not drive to the Hotel and it was down a cobbled pedestrian only street.
Great location and view. Staff were excellent.
Stayed in April 2024
Reviewed: 27 January 2024
Clement
FranceEverything was perfect in the stay and Camilo in the reception did everything and more to make us feel welcome
Stayed in January 2024
Reviewed: 9 January 2024
Ana
SloveniaGreat location in the popular area of the city, close to local shops. The staff was amazing, so kind, and helpful with anything we needed
Stayed in January 2024
Reviewed: 5 January 2024
Peter
United KingdomNo iron available. No coffee or tea making facilities in the room.
Great location and views.
Stayed in January 2024
Reviewed: 20 September 2023
Charley
AustraliaAbsolutely nothing
This gorgeous Victorian style refurbished hotel was a dream to stay in. Room was spacious, clean, full of amenities and had the most amazing view of the city. Room service was also a plus. The location was near a street market as well as a few restaurants and some live music. The staff were incredibly friendly and patient with me and my terrible Spanish. Fernando in particular was very welcoming and always went above and beyond to make sure I was comfortable and happy. Would highly recommend this lovely hotel.
Stayed in September 2023
Reviewed: 14 June 2023
Katie
Australiame personality, I loved everything and wouldn’t fault this place. if you are someone who needs early sleep and are sound sensitive, the (amazing) live music does go on late so consider that.
it was the most perfect location (best bars, cafes and restaurants only minutes walk away) and such a charming building. Fernando was so welcoming and helpful - great tip offs. Easy to catch the vernacular down to a wonderful local live music venue that I would highly recommend. Breakfast was gorgeous with those incredible views of the water and all the colourful buildings on the hill. I’d recommend getting an Uber to the vernacular (Cummings st?), to get there, then just riding that up to get to hotel with luggage, as hotel is at the doorstep of the vernacular stop (20 metres). thanks so much Fernando - was a very special experience. ❤️
Stayed in June 2023
Reviewed: 16 February 2023
Camelia
United StatesThe wifi could have been a bit better signal, I had trouble connecting a few times. If we had been able to afford a few more nights we would have loved to have stayed longer, but it was a fair price for everything that was provided. Thanks to the wonderful staff.
The staff were amazing and wonderful. The room was clean and fresh. The view was spectacular. The location was perfect - right in the heart of the arts district. The Free Breakfast was delicious and generous. We felt very well taken care of.
Stayed in February 2023
Reviewed: 22 October 2022
Ricculli
United StatesVery noisy at night, but this didn’t bother us personally
amazing views, and incredible central location to art galleries, food, and places to go out at night.
Stayed in October 2022
Showing 1 – 25
San José, Costa Rica
Lecce, Italy
Willibrordus, Curaçao
Jávea, Spain
Santa Marta, Colombia
Elton, UK
Uttamapālaiyam, India
Akiruno, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content