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Reviews of Hotel Boutique Suri

Benavente 680, 1700000 La Serena, Chile

#23 of 38 hotels in La Serena

Guests' Choice

Review score

Based on 38 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    8.1

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    6.8

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Showing 1 – 25

  • Reviewed: 1 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Dogs were barking throughout the night both nights and very loudly. Our window was faulty so we could not do anything about it and it woke us up numerous times. Also, the location wasn’t amazing. We had to taxi from the bus station and also to the beach. Not many restaurants open nearby but maybe because it was off season (March) - would be good in the future if the hostel had some restaurant recommendations.

    Lovely staff, nice free breakfast

    Stayed in March 2024

  • Reviewed: 3 March 2024

    9.0
    Lovely hotel, nice breakfast
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    One of the days we went to breakfast it took 45 minutes for us to receive breakfast. We obviously went at a time it was really busy so the other days we went at an earlier time.

    Very clean, comfortable and clean. Good breakfast.

    Stayed in February 2024

  • Reviewed: 7 December 2023

    9.0
    Good place.
    • Business trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast did not have butter.

    Location and rooms.

    Stayed in December 2023

  • Reviewed: 24 August 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Breakfast was passable could have been better, short walk to main plaza, restaurants etc

    Stayed in August 2023

  • Reviewed: 6 May 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms weren't heated, and there was no hot water on a full weekend.

    Great breakfast, location and staff. Stylish place.

    Stayed in April 2022

  • Reviewed: 27 February 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    There's a very loud car workshop next door

    Enticing inner architecture

    Stayed in February 2022

  • Reviewed: 14 February 2022

    7.0
    Ok for one night
    • Business trip
    • Solo traveller
    • Triple Room
    • Stayed 1 night

    Hotel stuff seemed all over the place during check in. Room has no A/C and the acoustic insultation does not exist. Rooms are separated by a thin plasterboard wall that you can hear all the conversations and...sounds.. from other rooms. Bed sheets and covers should be replaced. They are very old and discussing to touch. Breakfast could be much better. Scrabbled eggs, Nescafe instant coffee and some old slimy fruit and a sugary yogurt. The place has a lot of character and potential that could be turned into a very nice bistro hotel but needs a lot of work.

    In first glimpse when you enter to the hotel it looks really nice. Location is close to many restaurants and bars.

    Stayed in February 2022

  • Reviewed: 24 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    ALL OF THEM WAS OK.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    6.0
    Great breakfast, bad rooms
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    The rooms

    Breakfast was good!!!!!!

    Stayed in February 2024

  • Reviewed: 10 February 2024

    10
    Functional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was uncomfortable, crack every time you move , the pillows were flat , the only thing was the bed … all th rest was very good .

    I like the location, looked very stylish the corridors , the decorations , colours and style was fabulous .

    Stayed in January 2024

  • Reviewed: 30 October 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed had lots of human hair and there was an empty bottle under the bed

    Location was excellent

    Stayed in October 2023

  • Reviewed: 4 September 2023

    2.0
    Don’t go there
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The wi-fi didn’t work, the breakfast was poor, the room hadn’t been cleaned properly and, arriving mid-evening, the check-in staff were really difficult to deal with

    It looked attractive but was a dump

    Stayed in August 2023

  • Reviewed: 16 March 2023

    5.0
    nice room but poor bed
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    breakfast and mattress

    the location

    Stayed in March 2023

  • Reviewed: 24 January 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    False information about the free shuttle to the airport. The lamp of the bedroom didn´t work. Bathroom didn´t work well. Bad conditions of the closet.

    Good location and value. Decoration is rustic, nice. Breakfast is fine.

    Stayed in January 2023

  • Reviewed: 1 November 2022

    10
    linda y placentera
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    su decoración colorida

    Stayed in September 2022

  • Reviewed: 13 February 2022

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    The bedroom was not clean, especially the bathroom and shower which looked like they had not been cleaned at all. Hotel staff apologized but it stayed dirty nevertheless. The toilet got blocked, but that was solved by the nice concierge. There was no hot water in the shower, it got solved for 5 minutes and then it was back to cold water. Internet did not work in our bedroom.

    The hotel is well located, even though most places to go eat out close quite early so it was necessary to go somewhere else by car. The breakfast was good. The personnel was lovely with us, despite all the issues we had with our bedroom.

    Stayed in February 2022

  • Reviewed: 11 February 2022

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    parking lot

    bedroom and terrace

    Stayed in December 2021

  • Reviewed: 3 February 2022

    5.0
    Passable
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Washroom very small , barely you can turn around Can do better cleaning . We were located at the room at the end of the main hall , there was a noisy fan from the outside that never stopped , hard to get some sleep

    Staff was friendly

    Stayed in February 2022

  • Reviewed: 24 January 2022

    5.0
    OK, but I would not go back there.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    The water took a long time to warm up, but never got hot, only barely warm. No towels in the bathroom.

    The staff was super nice and helpful.

    Stayed in January 2022

  • Reviewed: 17 January 2022

    8.0
    Comfortable.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No milk and soap for 2 days. Shower curtain needs to be clean.

    The layout inside the property

    Stayed in January 2022

  • Reviewed: 27 October 2023

    3.0
    Not recommended
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I had some of the worse sleeps in my life in this hotel. As mentioned in plenty of comments, there are no curtains in the rooms. As a result I was waking up every day at 7 from the extreme light entering my room (check photo). I don’t understand how even though so many clients have complained, there is no actions from the hotel owners. Also, as mentioned in several comments, the walls are thin like paper so expect to hear people coughing, peeing at the middle of the night, or talking. The bathroom was tiny. I also ate a kinder chocolate from the mini bar that had mold (see photo). So far I’m alive. In short, I paid 125 euros for two nights. I had better experience in free camping. Don’t spend your money there. :)

    The only thing I liked about this hotel was the friendly staff. The breakfast was nice with home made scrambled eggs but nothing special.

    Stayed in October 2023

  • Reviewed: 25 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 2 March 2024

    9.0
    Superb
    • Business trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 26 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

Showing 1 – 25

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