Excellent breakfast, Big breakfast room, no stress while picking up food at several huge breakfast-tables.

Stayed in April 2024

The breakfast to go. It was not what I specificly requested

The ammenities

Stayed in March 2024

Wonderful breakfast, clean rooms, nice staff, good location.

Stayed in April 2024

The fitness room is only open from 7 am, not good if you want to train before an early morning meeting or departure. One of two elevators broken during the whole time of our 4 night-stay. As said above, there is nothing for the tourist visitor close to the hotel. Not that there is much in the rest of Puerto Montt either, for tourism it is better to go to Puerto Varas some 15 minutes/km north.

A business class hotel a bit "off" in Puerto Montt. Well-equipped, fairly modern and very clean rooms. Fitness room and in-door swimming pool in the building. A nice bar and good restaurant on the entrance level. That was good because there is absolutely nothing in terms of bars, restaurants and cafes close to the hotel.

Stayed in February 2024

Elevators, almost missed breakfast as one was not working and full several times when it stopped on our floor, they are working on them so I expect them to be fine if I visit again.

Breakfast was excellent, make sure to be done eating by end of time because the food and coffee are taken away promptly.

Stayed in February 2024

Beautiful hotel with comfortable rooms

Stayed in February 2024

The elevator was out of service the entire time of our stay, which was very inconvenient. Regarding the breakfast, it would be very nice to have healthier options.

For the most part, is was clean, relatively new and well appointed.

Stayed in February 2024

Nothing - it’s not the property’s fault that Puerto Montt is a little boring haha

It was extremely clean, the gym was brand new and amazing and the staff was extremely friendly

Stayed in February 2024

We stayed only one night. The staff at check-in and in the restaurant were professional and helpful. Our room was very comfortable. We particularly liked the location, which is quiet yet only a 4-5 block walk from the downtown and harbour.

Stayed in January 2024

The billing. Improve invoicing or in any case inform that payments will be invoiced in pesos and at the exchange rate of the day. offer more variety of food.

Breakfast and room.

Stayed in January 2024

Music in dining room and the scrambled eggs were yucky. Why not play music from South America? Por favor, la música norte americana era mala, mala

Location

Stayed in January 2024

It was only one elevator working

Good location and services, nice restorant and menu

Stayed in December 2023

I didn’t like that been 2 adults and 1 kid (9years old) we have only two shower towels and only one set of shampoo and gel. I don’t like to have to ask when they have already the booking for 3 people. The water in the swimming pool doesn’t looks clean.

The rooms were nice and clean.

Stayed in November 2023

The Temperature of the Room was a little cold. However, the Staff helped us to solve it adding a Heating stuff.

Very Clean and Beautiful.

Stayed in November 2023

Impecable las instalaciones y funcionamiento.

Stayed in November 2023

Quite pricey, big price differences depending in when you book

Breakfast, modern decoration, clean

Stayed in November 2023

Not great.Left early and takeaway was inadequate.

Stayed in October 2023

The first room we got smelled bad, but the stuff changed it immediately.

The room was comfortable and the breakfast was very good quality.

Stayed in August 2023

This is an older hotel that was purchased by another brand and remodeled, but the rooms still feel a bit musty in places. Apparently, they are still remodeling as I could hear the construction going on above me on a different floor. Since I had to leave very early in the morning to make the bimodal ferry, they offered me a breakfast "to go" which was nice, but, unfortunately, it wasn't much. But, since the restaurant is quite good, I am sure that if had I had time to have breakfast at the hotel, it would have been excellent.

The hotel is well located in the heart of the city and the dinner at the restaurant was surprisingly excellent.

Stayed in June 2023

Nothing

Great hotel, a little away from city centre but supermarket handy walk away. Room was quite large, super comfortable bed and decent size bathroom. Breakfast was awesome with great variety. Staff super friendly and helpful and cool that a few spoke English. We actually left another hotel in the city centre to come back to this one as we liked it so much

Stayed in July 2023

buena relación precio calidad

Stayed in April 2023

Chain

Convenient

Stayed in April 2023

fire fly staff but food and beverage service could use some training very nice but had to chase down cutlery, salt pepper etc…on my own.

nice facility and friendly staff

Stayed in April 2023

everything was great but I wish big hotels would stop using single-use plastics.

clean, comfortable. great value. they even offered to prove a boxed breakfast when we had to leave before breakfast.

Stayed in April 2023