Fantastic staff and facility. Away from the busy area of the town. Quiet and clean. Staff is very helpful and friendly. A big shout out to them for helping us with the entire trip. Had a great experience with the stay. Go for it. You won’t be disappointed.

Stayed in December 2023

It was a bit challenge to adjust water temperature in the shower.

Very friendly family atmosphere due to persons taking care of house. Excellent breakfast, cleanless in the room. Parking place is good. Location is also good, not far from center. Acess to refrigirator and drinking water.

Stayed in December 2023

Martha was the best!!!

Stayed in November 2023

It was just a little out of town.

Best breakfast ever

Stayed in November 2023

-

Its quiet and clean

Stayed in November 2023

A little bit far from the Main street and very dark at night when We arrived late.

The staff - Marta- is extremely friendly and helpful. Always willing to help and make us comfortable. Rooms are spacious and quite. Beds and pillows are comfortable, however towels could be newer. Breakfast is custom-made and they were kind enough to prepare breakfast earlier than scheduled on Order to atend the tour schedule.

Stayed in October 2023

The breakfast is very simple: bread, butter, jam and eggs. No fruits at all. I expected much more for breakfast, especially considering the price in comparison to other hotels that offer a much greater variety of options for breakfast. We spent 3 nights. After my complaint, we had banana as a fruit option on our last day.

Very beautifully decorated. The owner has an excellent taste and the property is very spacious and clean.

Stayed in July 2023

nothing

location, accommodation, breakfast and staff

Stayed in May 2023

Buying drinks is rather expensive, but you bring your own and use the fridge.

The host Daniela was exceptional. Next to being very kind, she helped me organise a surprise breakfast for my girlfriend birthday and came to help us to translate in the medical clinic in San Pedro when my girlfriend needed medical assistance. The accomodation was really good. The pool area is comfortable and so was the jacuzzi. our room and bathroom was spacious.

Stayed in April 2023

nothing

Service from Daniela was awesome. The house was beautiful, in a quiet area, and the staff was really helping and efficient.

Stayed in September 2022

This place is my new happy place. It was fabulous. Couldn’t recommend it enough!!

Stayed in May 2022

This place was very expensive and not up to the standard of a hotel or the $ paid - further, the managers would not accept payment by Card or EFT- only in Cash in Pesos or USD. This was an issue for all of us staying there. Further, there is no reasonable internet, and on one night (of 4) power was lost for the entire evening???

This place was not as advertised. We booked for independent family accommodation and found we were staying in a communal house - with a shared living area, outdoors and limited kitchen access - thankfully the other people were nice - but this was NOT what was promoted online

Stayed in December 2023

We didn’t manage to have a hot shower as the water was either cold or roasting hot, there were regular power cuts, not easy to find and a long way out of town especially when dark, difficult to pay (didn’t take card so the only option was cash or international bank transfer). Pool water was a bit dirty looking, we didn’t go in. Given location some onsite food/drinks (water) options would make a big difference.

Clean large room and a good breakfast (when we were there for it).

Stayed in December 2023

The fact that we had to pay in cash and that it was unclear from the reservation that it was a house and not a hotel room.

The house was very nice and spacious and we could use the common pool.

Stayed in December 2023

The pool is inoperable and only for show. They don’t keep it clean and hygienic.

This is a beautiful place no doubt but stay at your own risk during the high season (we stayed during Christmas holidays). We booked the two biggest suits on the property and there was no air conditioning. The roof is built with wood and some other organic material and it gets SUPER HOT during the day to the extent that the temperature in the rooms is several degrees higher than the temperature outside. All they give you are two small fans to handle the heat and they are completely inadequate. I had severe headaches for two days I stayed on the property and kids got very sick due to heat and sleeplessnesses. Please note that the housekeeper (Felix and Martha are extremely nice). I paired close to $1000 for the torture and don’t wish that on anyone.

Stayed in December 2023

BEWARE: hotel only accepts CASH. This is in small print way past the booking/reservation. We had to scramble last minute at checkout to put together enough cash to pay for our stay, and almost missed our flight back to Santiago. Also, while the property is listed as a 3 star hotel, it is definitely more of a large estate that's been converted to multiple guest rooms. No basic amenities like shampoo, conditioner, body wash or body lotion was provided. Only hand soap.

The property was well kept, in a good location and Daniela and staff went above and beyond to accommodate our requests. We were very pleased with the service that we received at Casa Luna.

Stayed in December 2022

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in April 2023

There are no comments available for this review

Stayed in January 2022