The only drawback is that it is so remote you rely on the hotel for your meals but everything was exceptional

It was serene and exceptional. The staff was attentive, friendly, and made you feel like royalty.

Stayed in April 2024

this was our second stay at Casa Real (Santa Rita). We loved the building and the gardens. Rooms are spacious and nice (we had a suite with a bedroom, sitting room, and outside terrace). Breakfast is excellent; eggs, fresh fruit, bakery goods/bread/croissants/cakes, jams, smoked salmon, cold cuts, juice, yoghurt, whatever you could think of... it's all there. We paid for the dinner separately; it is a lot cheaper that way and it is highly recommended. There is enough variation in the menu to eat there 3 days in a row. It is very nice to get basically any wine you'd like to try with the dinner. It's especially nice to sit on the veranda after dinner and to enjoy the rest of the evening. Very important and helpful for travellers: The hotel allows you to arrive early, i.e. before check-in time) and use the facilities (park, swimming pool with change room/shower, restaurant) and you can also stay longer (i.e. after checkout time) and go for a swim in the pool etc. The hotel even held some of our luggage for us between our first and second stays while we travelled to Patagonia for a week. This was very nice of them and made our trip easier and a lot lighter. Thanks to all the staff for a wonderful stay, they are all very helpful and friendly. I give them 5 stars for how nice the property is and the excellent service.

Stayed in January 2024

This is a beautiful country house style hotel ,very traditional with wonderful grounds, rooms and staff and with access to all the Santa Rita wines. The house restaurant exceeded expectations and outshone the Dona Paula restaurant.

Stayed in February 2024

This boutique Hotel with a garden to die makes you want to move in. Fantastic food, Fantastic service, in historical surroundings with park and house, placed in vineyard area. Tranquility, food and wine. Possible to bike and walk and take a horse ride. Sitting out in the garden having a coffee became a morning ritual. Wine tastings can be arranged

Stayed in January 2024

Some of the furniture was very old and not very comfortable Gym opened very late

It is a fabulous old building. So many historic features. Creaky floorboards. The staff are superb. Made to feel very welcome on arrival. Nothing too much trouble. Dining room staff lovely. Food excellent. Good breakfast.Hotel guide excellent. Grounds amazing. Wine store and café excellent. Really well laid out and interesting museum . Loved our room with conservatory off it

Stayed in January 2024

The property is beautiful. You could stroll around the property and see beautiful flowers everywhere. Just a relaxing place.

Stayed in January 2024

Everything

Stayed in January 2024

Beautiful setting of a historic building in a park with century old trees, ponds, fountains, a chapel, and surrounded by vineyards. Birds chirping, otherwise quiet and serene. The room (we had a superior room / suite) was spacious, very high ceilings (5 metres), full windows; updated bathroom, comfortable bed. The food was great, the wine pairings were really good, and the service by all the staff exceptional. We loved it here and just booked again for when we return from Patagonia.

Stayed in January 2024

Nothing, it was great.

Beautiful historic house. Staff is exceptionally well trained and proactive. Food is also very delicious both at dinner and breakfast.

Stayed in January 2024

That breakfast was not a buffet. More options in lunch and dinner menu

The service, facilities are amazing, attentions and personnel is incredible.

Stayed in December 2023

Maybe bathrooms far from restaurant area. For older people that´s far.

Service was exceptional. Extreme kindness. Polite and very careful.

Stayed in May 2023

The Santa Rita winery’s snack bar closed early on us, which was a source of disappointment and inconvenience.

This historic manor house is a beautiful gem! The room overlooking the courtyard was beautiful and the manor garden and grounds are spectacular. The staff were exceptional and always very helpful. The fact that is surrounded by one of Chile’s great wineries makes this a special place.

Stayed in May 2023

Everything was great, actually. Nothing to complain about.

Beautiful house, with excellent staff, a great park to stroll and a little pool with all the necessary perks. We had breakfast and dinner at the hotel and it was great.

Stayed in February 2023

There could not be a better place for us as wine lovers. We tasted the wines, visited the excellent cellars and the wine shop where we had a 25% discount as guests. The walks in the beautiful garden and bike rides through the vineyards were wonderful. We can only recommend a stay in this special place with a rich history.

Stayed in March 2023

It was hot in the room with no AC. They tried to bring in a humidifier fan but it barely did anything, so we were uncomfortable sleeping at night. We were also disappointed with the food quality for dinner and breakfast. We were expecting better given the type of hotel.

Beautiful Property. The hotel staff were extremely nice, welcoming and helpful.

Stayed in February 2023

Cannot think of a single dislike!

The estate and grounds are beautiful. The staff is attentive and provide outstanding service and the wine is delightful!

Stayed in February 2023

Beautiful property, house and surrounding park. Great restaurant, great food and of course wines. Tour recommended. Excellent service throughout all the staff members.

Stayed in February 2023

Marvelous Villa and interior, very nice Garden

Stayed in January 2023

We could not have been more pleased with Casa Real.. the food was excellent and the staff extremely nice and attentive. We walked the whole grounds for almost an hour then went to the pre-Colombian museum on the property which was way beyond what we expected..My wife and I would highly recommend this hotel to anyone

Stayed in January 2023

the gym didn’t open till 10 am - this is really odd. people that exercise usually do it before breakfast

it’s fabulous

Stayed in January 2023

the dinner wasn’t the best. it was good! but not quite up to the standards of the rest of the hotel. just a minor gripe

overall an excellent stay! we took a wine tour, booked through booking.com, which was a great way to learn about the vineyard. we had a complementary bottle of wine waiting for us in the room. the bed was really comfortable and the room got nice and dark for good sleeping. we had an amazing time! breakfast was also very good as well.

Stayed in January 2023

nothing. perhaps a kettle in the room so we could make our own tea!

a magnificent place to stay. it was like staying in a country house. marvellous former home of the vineyard owners built in 1880. we had a marvellous room. with large living room and outside area. we had a fascinating tour of the Santa Rita vineyards. it was a privilege to stay here. our best stay in Chile. lovely staff who made us so welcome.

Stayed in January 2023

Gorgeous stately home and grounds - immaculately maintained.

Stayed in January 2023

wonderful staff, excellent service and food, lovely park. thank you very much for everything, you made our stay fabulous! coming back for sure.

Stayed in December 2022