Pasaje San Agustin 552, Cerro Alegre, 2370545 Valparaíso, Chile
#18 of 48 hotels in Valparaíso
Guests' ChoiceBased on 92 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
8.8
Staff
9.6
Value for money
8.5
Free WiFi
9.0
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End of dialog contentReviewed: 6 May 2024
Oscar
Portugalnothing
It was a memorable stay for 1 night. Our first-time visit to Valparaiso was wonderful. The hotel was so quiet during our stay. Probably was only us at that time. The room is spacious for two, clean, and tidy. The bathroom is spacious as well. The breakfast is basic. The staff is very nice and helpful. The location is excellent for some mural streets (within walking distance) and the city center. Some restaurants are in walking distance. At night it was so quiet. I recommend the hotel for a short-stay.
Stayed in February 2024
Reviewed: 27 April 2024
Michael
United StatesWe did not have hot or warm water in the shower.
The breakfast was lovely and located downstairs in a cute area with good views. The location was difficult to find at first.
Stayed in April 2024
Reviewed: 13 April 2024
Manuel
United StatesNo complaints. All good.
Fernando and Christopher at the front desk were extremely friendly and helpful. Fernando provided all the insights of what to do and see in Valparaiso. Comfortable bed and pillows. Hotel in a nice location of Cerro Alegre.
Stayed in April 2024
Reviewed: 21 March 2024
John
United StatesThe only negative was that when we made the booking, we went straight to the hotel's website, but when we booked, it took us to a 3rd party site, which added about 25% in taxes and other charges. The hotel said they did not know anything about the charges and were not a part of their fees. Lesson to be learned, don't trust that the hotel's website's booking button is actually booking directly with the hotel.
The property is delightful. The location is great, walking to all the central tourist spots, museums and restaurant. Each room is tastefully decorated. We ended up on the rooftop garden virtually every afternoon, especially for good happy hour promotions. Breakfast was good, nice selection and decent coffee. We will return.
Stayed in March 2024
Reviewed: 18 March 2024
Gonzalo
ChileThe bathroom didn’t have shampoo
Historical and the location
Stayed in March 2024
Reviewed: 16 March 2024
Shannon
United StatesIn order to have a glass of wine, we had to buy a bottle which was more than we wanted, but very good wine. The breakfast could have provided more eggs.
Very nice and welcoming staff. The room was comfortable.
Stayed in March 2024
Reviewed: 8 March 2024
Guy
United KingdomNothing
The murals in the hotel were great, real character. Terrace and pool were lovely. Very good value
Stayed in February 2024
Reviewed: 5 March 2024
David
United StatesHard to find the hotel from the street - we drove past it several times. Would have been awkward if we were using our own car to explore the city as the parking area was locked - staff had to hike up to the street and then part way down the block to lock/unlock the area. But we explored the city on foot and by Uber, so this wasn't a problem for us.
Wonderfully decorated lodging, very quaint, with a very nice breakfast room. Staff helped us get our luggage to our room downstairs from the reception desk. Each room was painted with murals from a selected local artist - our room was lovely. Very safe, secured parking area.
Stayed in January 2024
Reviewed: 5 February 2024
Nick
NetherlandsComfortable hotel. Free fenced off parking space. Safe neighbourhood.
Stayed in January 2024
Reviewed: 29 January 2024
Rebecca
CanadaBeautiful restored house that used to be the home of an English merchant and before that, a brothel! Beautiful art everywhere, amazing location, very friendly staff.
Stayed in January 2024
Reviewed: 28 January 2024
Sarah
United KingdomNothing.
Lovely building, very comfortable rooms. Nice and very helpful staff. Nice terrace.
Stayed in January 2024
Reviewed: 28 January 2024
Kathrin
SwedenParking lot for car - nice rooms - friendly team - good location.
Stayed in December 2023
Reviewed: 17 January 2024
Henry
United KingdomBreakfast was substantial but it would be nice to get more fruit, yoghurt and healthy options. Coffee needed work!
Location is excellent, with lots of great restaurants and shops nearby. Decor and rooms are unique, view is great Service at the front desk is very high quality and the staff is incredibly helpful and kind.
Stayed in December 2023
Reviewed: 14 January 2024
Candace
AustraliaInteresting decor Friendly and very helpful staff Close to superb restaurants Patio with a view
Stayed in December 2023
Reviewed: 6 January 2024
Renata
United KingdomNothing
Great location in Valparaiso, great decor, comfortable bed and room, the pool is good to cool off in, the outside patio has great views. We enjoyed many bottles of wine bought at the hotel outside enjoying the spectacular views from the garden patio. Loved our stay.
Stayed in December 2023
Reviewed: 17 December 2023
Irene
SpainThe room has access to the entrance and the lights were also in our room. The was no gel in the shower and the walls were not clean enough
The staff was super nice, as we arrive earlier that it was expected and we have no problem at all, that was super helpful
Stayed in December 2023
Reviewed: 22 October 2023
Suzanne
CanadaArt deco and comfortable beds!
Stayed in October 2023
Reviewed: 29 September 2023
Jana
EstoniaThe staff was really helpful and friendly. Location of the hotel was very good and they provided a locked parking space. Also the wifi is great.
Stayed in September 2023
Reviewed: 2 May 2023
Andrew
United KingdomA little bit of minor maintenance required in a few places, but the artwork, size of the rooms and hospitality more than made up for it.
Superb location in the best part of town for street art and restaurants. We were able to park off-street in a locked car park and received complementary wine on check-in! Great staff, with good English. We had a tasty vegetarian breakfast too.
Stayed in April 2023
Reviewed: 23 April 2023
Susan
United KingdomDesign of the shower room didn’t make best use of the small space available. Basin was a piece of beautiful sculpture but was not the most practical. No proper place for the waste bin. Fixed shower head only is never ideal. Whilst it is understandable that the pool was drained for the season, we booked in part because it had that facility so it was slightly disappointing not to have the use of it (or know in advance)
Beautifully restored, tastefully decorated boutique hotel with ample interior and exterior spaces to relax. Walls adorned with eclectic artwork. Impeccably furnished garden terrace. Breakfast was excellent - best we had in Chile. Plentiful fresh fruit, savoury pastries, scrambled eggs, just squeezed juice and great coffee. Filtered water was provided in the room and available on demand. Great location. Would definitely stay there again.
Stayed in April 2023
Reviewed: 19 April 2023
Joan
United Stateswe liked everything
excellent good variety
Stayed in March 2023
Reviewed: 19 April 2023
Rhys
United KingdomNothing
This hotel is beautiful!! The walls are covered in local art, every bedroom has its own design and the view from the terrace is lovely. The staff were so friendly and helpful. We were able to check in early which made such a difference after a long journey. The pool was the perfect refreshing dip after lounging on the terrace. Everything was comfortable and clean. Breakfast was delicious.There is no bar or restaurant on site but gives you flexibility for BYOB and they gift you a bottle of local vino tinto in your room. Location is perfect for experiencing the hills and all the restaurants, cafes and art galleries. Highly recommended.
Stayed in March 2023
Reviewed: 18 April 2023
Ronita
United Statesnothing
Incredible hotel with great staff and amazing decor and the view is worth all the money. felt at home.
Stayed in April 2023
Reviewed: 16 April 2023
Çağrı
CanadaNothing.
Hotel is in a beautiful historic building, and location is almost perfect. Staff is pleasant and helpful. Our room was a bit small but decorated tastefully with unique art piece from a local artist. Breakfast was very well.
Stayed in April 2023
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