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Reviews of Hotel Chagual

Los Carrera LOS CARRERA 864, 1700000 La Serena, Chile

#6 of 41 hotels in La Serena

Guests' Choice

Review score

Based on 41 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.9

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 23 March 2024

    9.0
    Peaceful place for a good night's sleep in central La Serena.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    If you want beachfront this isn't it. But you can walk down to the ocean in about 25 minutes.

    Pretty, quiet small hotel near central plaza NOT on the (overbuilt) beach strip. Safe, easy, free parking across the street. Quiet, spacious room with huge beds and good pillows. Decent breakfast served to your room or to the dining area, your choice. We stopped there for a night on our way to San Pedro and liked it so much that we stopped again on our way back south.

    Stayed in March 2024

  • Reviewed: 22 February 2024

    8.0
    Cozy hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    There is a strong smell of disinfectant in the rooms. It can be a bit noisy from people in the courtyard.

    We stayed there twice, and each time the rooms were super clean. The grounds are lovely. It's an easy walk to the downtown area.

    Stayed in February 2024

  • Reviewed: 23 January 2024

    9.0
    Great service!!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not the fault of the hotel, but don’t expect to find food on a Sunday evening!!

    The reception from Miguel who allowed us to park up, drop off our cases before check in time was excellent. Our departure was also outstanding with a lady rushing out to hand me the camera I’d left in our room. Location for the historic centre is excellent. Parking was really very good. An excellent restaurant for lunch just around the corner (La Escalera).

    Stayed in January 2024

  • Reviewed: 15 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The 60's style of the rooms

    Close to the centre and terminal, old nice house

    Stayed in January 2024

  • Reviewed: 11 December 2023

    9.0
    Lovely, quiet place
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights

    The kitchen is very poorly stocked with pots and pans so you can only really heat food up. But that is a minor criticism given the rest of the place, which is totally lovely.

    The room and beds were super comfortable. There is also a very pleasant garden and a little kitchen open to hotel guests.

    Stayed in November 2023

  • Reviewed: 29 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable, clean, centrally located, friendly staff - a great stay. Even though we were in town, the room was very quiet, the loudest noise were the birds. We had a lovely stay!

    Stayed in August 2023

  • Reviewed: 24 August 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Disappointing breakfast

    Freindly staff,comfortable room,location,patio and kitchen was all good.

    Stayed in August 2023

  • Reviewed: 20 March 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    very friendly staff. nice patio. close to the center but also quiet.

    Stayed in March 2023

  • Reviewed: 6 March 2023

    9.0
    Good value
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice quiet hotel with good breakfast and the possibility to also use the kitchen. It is well situated - close to the bus terminal and to the center of town.

    Stayed in March 2023

  • Reviewed: 9 February 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Every single staff member we came across was polite, attentive and friendly. The hotel is beautifully kept and well located. We would happily stay here again!

    Stayed in February 2023

  • Reviewed: 1 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Good central location. Nice room and a good breakfast. Turned out to be walking distance to the Bus terminal which was helpful. Had a communal kitchen which was useful. And a pleasant courtyard area to sit outside

    Stayed in January 2023

  • Reviewed: 18 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The kitchen in which the breakfast was being prepared was just opposite our room so it was quite noisy from 6am, but I guess it’s the luck of the draw. The kitchen was a good surprise but not everything worked.

    The location is great just minutes from the bus terminal and the town centre. The courtyard was a great feature of the property. The room was large and clean. Would stay again.

    Stayed in January 2023

  • Reviewed: 4 October 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights

    The nights were a bit cold, and the small heater was not able to heat up the room sufficiently.

    The staff was very friendly. They guide the hotel with care and love.

    Stayed in September 2022

  • Reviewed: 6 August 2022

    10
    Really great stay. Wonderful building with the story.
    • Leisure trip
    • Group
    • Quadruple Room with Private Bathroom
    • Stayed 3 nights

    Breakfast was good and value.

    Stayed in August 2022

  • Reviewed: 19 May 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A very accomodating hotel located within walking distance of the downtown core. Had a very comfortable mattress, sheets, with a very plush wool topped converter. Would highly recommend this hotel without hesistation.

    Stayed in May 2022

  • Reviewed: 21 April 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Breakfast we didnt like...poor quality...cold toasts and everything too sweet.(Juice...cereal and mermelade.) Real grain coffee would be nice to have.

    Stayed in April 2022

  • Reviewed: 13 February 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I didn't feel much secure in the area to be honest. We ended up grabbing Ubers to come back home late cause the city does not feel that safe anymore. It has nothing to do with the Hotel of course.

    The place is super comfortable, clean and fresh. TV has Netflix access and the room we got was huge. Bathroom was super nice too. Breakfast was fine, not much variaty but good enough. The staff is super sweet and the girls serving breakfast and cleaning are super nice too. The interior patio is beautiful. It is quite close to the bus terminal (10 to 15 minutes walking) and close to the center.

    Stayed in February 2022

  • Reviewed: 11 January 2022

    10
    :
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Daily room cleaning. Love the design and we had free breakfast. Staff are nice.

    Stayed in January 2022

  • Reviewed: 5 January 2022

    8.0
    Comfortable, well located and fair price.
    • Leisure trip
    • People with friends
    • Quadruple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    When we first arrived there was no registry of us having a Reservation at all, which made us nervous. Eventually it was found and we were allowed to check in

    The staff was friendly and let us check into the room early because we had taken an overnight bus. Breakfast was nice and the beds were comfortable. It is well located as we walked to and from the bus station and the central square.

    Stayed in January 2022

  • Reviewed: 16 January 2023

    6.0
    Not very memorable.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Breakfast not very interesting.

    Cheap, clean and quiet.

    Stayed in January 2023

  • Reviewed: 31 October 2022

    7.0
    Friendly place, overall good value for money
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights

    The bathroom was very large, but cold because the window did not close fully; this wasn't great in the mornings. The room itself had a small, heater, but this was only enough if the bathroom door was closed. The front door of the property does not have a key or access code, meaning you have to ring to be let in every time you return. The hotel is a good budget option, but this means breakfast is very basic. Fresh juice or some fruit would have been nice.

    The staff at check in and throughout the stay were very friendly and helpful. The building is characterful and has sheltered outside seating; the plants smelled lovely in the sunshine and there is a small kitchen for guests to prepare hot drinks. to enjoy inside rooms or in the courtyard. The room was an acceptable size for the price paid, with a clean and comfortable bed. 15-minute walk from the bus station, and 5 minutes to the historic centre of town.

    Stayed in October 2022

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 2 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 31 January 2024

    9.0
    Superb
    • Business trip
    • Group
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

Showing 1 – 25

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