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  5. Reviews of Hotel Ciudad de Vitoria

Reviews of Hotel Ciudad de Vitoria 3 stars

527 Monjitas piso 2, Santiago City Centre, 8320000 Santiago, Chile

#99 of 209 hotels in Santiago

Guests' Choice

Review score

Based on 45 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.1

  • Location

    9.4

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 9 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was a bit noisy, there was almost no sound insulation from the hallway. It would have been nice to have a microwave in the room to heat up some of the breakfast items (e.g. the provided empanada). Honestly, these are minor issues though, and I was overall happy.

    Good location, and spacious room. The provided breakfast is extremely generous in quantity, and of decent (though not incredible) quality.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    A very nice central location and comfortable rooms.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are in the second floor so one “can’t just walk out onto the street”. Ceilings are a bit low so the room feels a little stuffy.

    Very central location, near the metro, many eating establishments and close to the Bellas Artes. Comfy bed.

    Stayed in March 2024

  • Reviewed: 21 April 2024

    8.0
    Lovely, convenient place to stay
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly and helpful staff. Convenient location in the city centre. They provided lactose free breakfast on request which was much appreciated.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Can have breakfast in room

    Stayed in April 2024

  • Reviewed: 14 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 5 nights

    WiFi was often weak. Decor is quite dated.

    Friendly and efficient staff, generous breakfast, good location.

    Stayed in March 2024

  • Reviewed: 18 February 2024

    9.0
    It was a good stay, central location and good rooms.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The a/c is a window unit and so there’s only a small area of the window where natural light can come in.

    Dry central location, with subway, restaurants markets, pharmacies and other shops all within a few minutes walk. The rooms are nicely furnished and the lady at the reception was very helpful and welcoming.

    Stayed in February 2024

  • Reviewed: 10 January 2024

    9.0
    Great Hotel!
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights

    Air conditioner was very loud, and turned off in the middle of the night (it worked pretty well though!) I also would have liked more towels for the pool. I thought there would be some up there, but there weren't. The other main draw back was the vibe of the neighborhood. The immediate neighborhood is very nice, but if you go a few blocks away, especially at night it is a different story. We were very clearly tourists and we felt very targeted by people asking for money on the street. Our tour guide insisted on walking us back to our hotel after seeing other tourists getting mugged on a nearby street. Finally, when we went to dinner, our waiter very politely told us that it we needed to leave, as it was getting late and it would dangerous for us to walk home soon. It seems well known that tourists are commonly targeted for petty theft/panhandling and it was very disappointing to not be able to feel safe walking around the area. The hotel itself felt very safe with lots of families hanging out, but we were definitely on edge walking around certain areas nearby.

    Hotel and staff were great! The staff was very helpful despite my limited Spanish and gave great advice on where to go and what to do. Our room was super comfortable and I loved how it was decorated. Breakfast was left in our room when they would come to do cleaning, which we absolutely loved. It was nice to be able to eat as early or late as we want, especially when you have an early plane to catch or just want to sleep in! Finally, the view from the pool area was breath taking! Do not miss it! It shows you an amazing view of the city. The area was absolutely gorgeous, especially the architecture. I also really enjoyed the street art throughout the neighborhood.

    Stayed in January 2024

  • Reviewed: 8 December 2023

    9.0
    Would stay here again. Great value.
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    We got a breakfast basket every morning. We could have used more fruit!

    Great hotel! The staff was very friendly and helpful. The location was within walking distance to the central market, Plaza de Armas, the Larrastaria neighborhood and half a block away from the metro.

    Stayed in November 2023

  • Reviewed: 6 December 2023

    9.0
    Hotel in Santiago
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    Windows very dirty

    Location, staff, size of the room

    Stayed in November 2023

  • Reviewed: 21 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Lack of room for breakfast and no toaster!

    Very clean place with very friendly staff!

    Stayed in November 2023

  • Reviewed: 19 November 2023

    7.0
    We enjoyed our stay and slept very well
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was unexciting

    Location, staff and comfort

    Stayed in November 2023

  • Reviewed: 13 November 2023

    9.0
    A perfect place & location for visiting & exploring all that Santiago has to offer
    • Leisure trip
    • Couple
    • Suite
    • Stayed 7 nights
    • Submitted via mobile

    All was good.

    Breakfast was lovely although a little fresh milk would have been nice to start each day. The location was perfect & central to so much - thank you.

    Stayed in November 2023

  • Reviewed: 26 October 2023

    9.0
    Very good value and would recommend it
    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    All good

    Location, spacious rooms & very friendly staff

    Stayed in October 2023

  • Reviewed: 16 October 2023

    8.0
    Enjoyed the location.l and staff. Need to upgrade the towels.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Towels were a dingy grey. Breakfast was left in the room the day before with unwrapped croissants and room temperature yogurt. No bottled water. There was just some water left in a kettle.

    Location was excellent! Close to many restaurants and bars.

    Stayed in October 2023

  • Reviewed: 24 July 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 6 nights

    It was a bit noisy.

    It is OK.

    Stayed in July 2023

  • Reviewed: 19 September 2022

    7.0
    Practical
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The doorman was asleep when we arrived, breakfast was extremely simple.

    Consierge 24 hours and location

    Stayed in September 2022

  • Reviewed: 26 November 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    Lovely hotel and friendly staff.

    Stayed in November 2023

  • Reviewed: 30 August 2023

    10
    super warm ambient
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    excellent location

    Stayed in August 2023

  • Reviewed: 18 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was delivered night prior.

    Location and staff were amazing.

    Stayed in July 2023

  • Reviewed: 11 February 2023

    10
    Highly recommended value for money. We ended up staying 2 extra nights.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Location was perfect - central for all attractions and next to a metro station. Basic breakfast included in price and left in the room each evening. Staff were fantastic and managed to communicate in English.

    Stayed in February 2023

  • Reviewed: 8 February 2023

    5.0
    Great location. Terrible air conditioning.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioning was AWFUL. I asked them to fix it 3 times but they never could. Way too hot.

    Breakfast was delivered to the room the afternoon before! Very basic but nice to have. The location was excellent.

    Stayed in February 2023

  • Reviewed: 19 December 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 2 December 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 14 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

Showing 1 – 25

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