5 norte 170, 2520000 Viña del Mar, Chile
#29 of 45 hotels in Viña del Mar
Guests' ChoiceBased on 40 hotel reviews
8.1Cleanliness
8.5
Comfort
8.2
Location
9.6
Facilities
7.9
Staff
9.3
Value for money
8.1
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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Showing 1 – 25
Reviewed: 9 January 2024
Matheus
BrazilNoisy and short curtains
Location
Stayed in January 2024
Reviewed: 5 January 2024
Satha
United StatesNeed updates
Staff was excellent. Walking distance to beach
Stayed in January 2024
Reviewed: 22 December 2023
Barbshk
ChileDaniela was really nice and helpful at reception. Hotel extremely well located.
Stayed in December 2023
Reviewed: 15 May 2023
Ana
ChileThe breakfast could have some options of fruits. We felt it was too cold in the room, and the heater didn't help a lot, but we stayed only for one night, so it was ok
The location is excellent. In a walkable distance to most of the main attractions in Viña. The staff was very nice and allowed us to have breakfast in the room.
Stayed in May 2023
Reviewed: 20 March 2023
Tom
United StatesSome noise in the neighborhood during the night due to nearby bars. Room needed minor touch up paint here and there.
Great location within walking distance to the waterfront and many restaurants. Very friendly staff and a good breakfast.
Stayed in March 2023
Reviewed: 6 February 2023
Muriel
ChileIt wasn’t clean enough and the furniture and decoration were a little old.
The central location, and the staff were always very kind to assist us at any request.
Stayed in February 2023
Reviewed: 8 January 2023
Joren
Canadawater pressure for the shower was pretty low, and the wifi signal wasn’t strong enough to reach our room.
Room was very clean, and is in an amazing part of town. the beds were comfortable, and had more blankets per bed than normal hotels. On the quieter morning, the staff delivered breakfast to our room! when we returned later in the day for our second night, the cleaning was immaculate.
Stayed in January 2023
Reviewed: 16 April 2022
Redlich
ChileA couple of more towels in the washroom wouldve been nice. Also need to work on the small details like fixing the remote for the TV..it was working but the battery door didnt not and they kept falling off. A quick paint job woild make it nore up to date.
Both great.
Stayed in April 2022
Reviewed: 25 March 2024
Temilo
VenezuelaNothing, everything was very well.
All was very well. The most remarkable was attention and location. Very recommended.
Stayed in March 2024
Reviewed: 25 November 2023
Aj
EstoniaBut street noise can be heard in the room. Breakfast selection very poor, 1 slice of cheese and sausage per person, 2 bred. When paying by card, you have to pay an additional percentage. We looked for a cash machine and paid immediately, but at night when we came from the city, the new administrator asked us again to pay for the accommodation
Good location, middle of the city
Stayed in October 2023
Reviewed: 11 December 2022
Lizard
United StatesHotel told us AFTER we checked in there would be no water in hotel due to street renovation of water system for area. We had arrived and dropped off luggage three hours prior and was never told then. It would have given us the option to rebook a different location. We were unable to flush toilet, have showers or simply wash our hands. Only a drinking water fountain was available. We were told water would be turned on later in the night. All restaurants in the area were closed. And clearly the size of the water works construction site was something that would take several days. The hotel shouldn't be accepting reservations knowing there is no water.
Stayed in December 2022
Reviewed: 3 December 2022
Rachel
United Statesthere was a termite infestation! most disgusting experience ever in a hotel. when we complained to the management, they told us we must have let mosquitoes in by leaving a window open
hotel was well located and affordable
Stayed in November 2022
Reviewed: 22 March 2022
Peter
Chileparking is a little tight
convenient
Stayed in March 2022
Reviewed: 15 January 2022
Luis
BrazilThe breakfast is very bad.
Nothing!
Stayed in January 2022
Reviewed: 10 July 2021
Millacurafa
United KingdomThe room had really thin walls. You could hear everything from other rooms and also upstairs. There was a washing machine running till 2 in the morning. The place was old and dirty.
The only good thing is the location and kind of friendly staff. Otherwise it would have been a more awful experience
Stayed in July 2021
Reviewed: 28 September 2022
Anonymous
Canadalocation
clean , breakfast , , exelent
Stayed in September 2022
Reviewed: 3 May 2024
Francisco
ChileThere are no comments available for this review
Stayed in May 2024
Reviewed: 12 December 2023
Andrés
ColombiaThere are no comments available for this review
Stayed in December 2023
Reviewed: 11 September 2023
Constanza
ChileThere are no comments available for this review
Stayed in July 2023
Reviewed: 14 April 2023
Sylvie
United StatesThere are no comments available for this review
Stayed in April 2023
Reviewed: 1 April 2023
Eduardo
ArgentinaThere are no comments available for this review
Stayed in March 2023
Reviewed: 14 February 2023
Viviana
ChileThere are no comments available for this review
Stayed in February 2023
Reviewed: 13 February 2023
Jose
ChileThere are no comments available for this review
Stayed in December 2022
Reviewed: 11 January 2023
Maureen
SwedenThere are no comments available for this review
Stayed in January 2023
Showing 1 – 25
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