Andres Bello 755, 4709084 Temuco, Chile
#7 of 19 hotels in Temuco
Guests' ChoiceBased on 21 hotel reviews
8.6Cleanliness
9.1
Comfort
8.9
Location
9.3
Facilities
8.6
Staff
9.1
Value for money
8.6
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 21
Reviewed: 2 February 2024
Robert
United StatesAC would be nice but I don't think it is the standard at this price point for this area. Still, we would stay again.
Central location. Plenty of space in the room. Breakfast was pretty good.
Stayed in January 2024
Reviewed: 19 January 2024
Ruth
United KingdomFriendly & helpful staff. Rooms clean & very comfortable made more so by room upgrade. Fantastic location with everything on the doorstep & beautiful central plaza/park round the corner
Stayed in January 2024
Reviewed: 2 January 2024
Robert
United Statescould be cleaner. Carpeting should be replaced with laminate floor.
location
Stayed in January 2024
Reviewed: 28 November 2023
Rosemarie
United StatesCould update decor, but the furnishings were in good shape and all very comfortable.
Fabulous value. Very spacious room: much larger than expected and a king size, very comfortable bed. Perfect location with free parking. Close to stores, parks and highway access to the airport. Very good breakfast. Staff was very helpful.
Stayed in November 2023
Reviewed: 27 November 2023
Alex
United KingdomLimited places to eat but hotel breakfast good. Not fault of hotel but Temuco not worth visiting
Nice staff
Stayed in November 2023
Reviewed: 23 May 2023
Richard
United StatesService, staff,location!!
Stayed in May 2023
Reviewed: 20 March 2023
Philip
United StatesSome of the appointments were needing to be updated like the desk chair. The door locking mechanism was from the 1970's but worked.
Room size was large. Bed was very comfortable. Great water pressure. Big parking lot.
Stayed in March 2023
Reviewed: 10 February 2023
Visnja
CanadaNeed vegan option other than fruit.
It was clean and was ready when I got there
Stayed in February 2023
Reviewed: 24 October 2022
James
United KingdomBreakfast was served to us on trays, though a buffet might have been nicer. The coffee with milk was awful.
The staff were friendly and welcoming on arrival. The hotel felt safe and secure. Room was clean and beds were comfortable. The bathroom was bright and spacious.
Stayed in October 2022
Reviewed: 7 February 2022
Angela
United KingdomThe breakfast was disappointing... a couple of slices of cheap bread, ham cheese tiny bit of jam and luke warm coffee. The breakfast room wasn't very welcoming either, basically you went to a hatch and was handed a ready made up tray. Would also have been nice to have a kettle in the room for a coffee first thing in the morning.
The room was fantastic. Very spacious and comfortable. Locality is great too - nice and central. There is a lovely friendly restaurant just round the corner El Corralero.
Stayed in February 2022
Reviewed: 2 March 2024
Celese
United StatesAdequate space in room. Front desk staff very helpful in providing information. Good location for stores. Excellent restaurant El Corralero near by. Secure onsite parking at no coat.
Stayed in January 2024
Reviewed: 24 August 2021
Pablo
ChileA bit overpriced as there are better options for a lower price. Decorations are really “poor”. Desktop and chair in the room are not confortable and low quality.
It’s well located, room was big and warm in a really cold night. Really clean and excellent beds.
Stayed in August 2021
Reviewed: 13 February 2024
Robert
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 30 November 2023
Olav
SwedenThere are no comments available for this review
Stayed in November 2023
Reviewed: 15 June 2023
Cristobal
ChileThere are no comments available for this review
Stayed in June 2023
Reviewed: 15 June 2023
Cristobal
ChileThere are no comments available for this review
Stayed in June 2023
Reviewed: 7 June 2023
Gustavo
ChileThere are no comments available for this review
Stayed in June 2023
Reviewed: 16 October 2022
Eduardo
ChileThere are no comments available for this review
Stayed in July 2022
Reviewed: 24 January 2023
Hortario
ChileThere are no comments available for this review
Stayed in January 2023
Reviewed: 15 September 2021
Cristóbal
ChileThere are no comments available for this review
Stayed in September 2021
Showing 1 – 21
Manyeleti Game Reserve, South Africa
Leuven, Belgium
Sarajevo, Bosnia-Herzegovina
Sacramento, USA
Bluche, Switzerland
Limenas, Greece
Aubière, France
Olsztyn, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content